#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(717)651-5404

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5101 Jonestown Rd

Harrisburg, PA 17112

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 602 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (602)
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Showing 1-30 of 602 reviews
A+ experience! Have never shopped at this store that I did not find the employees going out of t...
A+ experience! Have never shopped at this store that I did not find the employees going out of their way to be helpful. Store is always kept clean and I only need ask where something is located and someone will see to it that I find it. Many times I have been asked if I needed help without having to initiate this myself. I give any experience I have ever had at Home Depot an A+.
by
  • Verified Purchase
  • Recommended
Customer service
I do an overabundance of shopping at home Depot. The staff is amazing! From Mike in paints, to Gary and Luanne in plumbing to Rhoda at the self check out. They're​ just a few of the outstanding employees who go above and beyond to help resolve problems and who make you feel that they care about your needs. Thank you
by
    • Recommended
    Always enjoy shopping here. Help isn't hard to find and we always get a lot of good information o...
    Always enjoy shopping here. Help isn't hard to find and we always get a lot of good information on products and how best to use them for our home improvement projects. We also enjoy the friendliness of the staff.
    by
    • Verified Purchase
    • Recommended
    Your self checkout is absolutely pathetic it does not work they need to fix the problem. Whoever ...
    Your self checkout is absolutely pathetic it does not work they need to fix the problem. Whoever came up to the cashier should have been nicer to the woman instead of reprimanding her in front of a customer. In the way this person treated me he should have apologized but he was rude and obnoxious. It made me feel like I'm the one that caused this whole mess but I didn't. Instead of dealing with his Home Depot I rather go to the one on Derry Street hopefully they're better. I got short-changed $0.04. I wanted to get out of there because I got felt like that this person was accusing me of the problem.
    by
    • Verified Purchase
    I have had wonderful experiences each time I go to this store, I have recently embarked on a bath...
    I have had wonderful experiences each time I go to this store, I have recently embarked on a bathroom renovation and I have been living in Home Depot, but every time I go I am helped and have learned so much throughout this process. The workers are and have been extremely helpful and polite no matter how many questions I have or how many times they see me.
    by
    • Verified Purchase
    • Recommended
    excellent customer service every time I go looking for something in this store.
    excellent customer service every time I go looking for something in this store.
    by
    • Verified Purchase
    • Recommended
    Great experience every time
    I'm a new homeowner and also knew to the DIY scene and this store always has what i'm looking for and the employees are always very helpful.
    by
      • Recommended
      I will always go to Home Depot in Harrisburg. The employees are very helpful and kind. They hav...
      I will always go to Home Depot in Harrisburg. The employees are very helpful and kind. They have a lot of knowledge, assisting me with every project. Their employees know how to treat customer.
      by
      • Verified Purchase
      • Recommended
      This place is incredible! The associates are very knowledgeable, friendly and helpful, and their...
      This place is incredible! The associates are very knowledgeable, friendly and helpful, and their merchandise has been very dependable and long-lasting. A very fun and wonderful place to shop for REAL things!
      by
      • Verified Purchase
      • Recommended
      This store was very clean and the employees were super friendly and willing to help us out. Someh...
      This store was very clean and the employees were super friendly and willing to help us out. Somehow when filling out the survey I must have inadvertently checked I would not shop here again, I thought I marked maybe, because there is one actually closer to my home that I go to on a regular basis. But when I'm in that area then I will definetly go there if I need something because of the friendliness of the employees. Everyone was so friendly, and willing to help out, even other customers were very helpful to me, I never experienced that before in other Home Depots.
      by
      • Verified Purchase
      • Recommended
      great customer service
      Very friendly staff. Always willing to help you. They have Always been able to address my needs.
      by
        • Recommended
        Lumber Department
        Very knowledgeable and helpful employees in the Lumber Department. I can't count the times I've walked in there and needed help with a project and they worked it out for me. Thanks so much.
        by
          • Recommended
          I recently purchased an old house. Over the last six months I have practically been at the Lower...
          I recently purchased an old house. Over the last six months I have practically been at the Lower Paxton store almost everyday buying supplies to complete new DIY renovations. It really helps when new products are advertised or displayed to help make homeowners lives easier by doing home improvement jobs themselves at greatly reduced costs. My latest DIY was using the Rust-Oleum Cabinet Transformation Kit. I am completely satisfied with the outcome and the fact that I saved thousands of dollars by doing it myself. Every time I go to Lower Paxton I can count on the employees for helpful advice and recommendations which I appreciate tremendously. Keep up the good work Lower Paxton. I have a lot more DIY challenges ahead.
          by
          • Verified Purchase
          • Recommended
          Had to do a return. Fast easy and no hassles.
          Had to do a return. Fast easy and no hassles.
          by
          • Verified Purchase
          • Recommended
          Employees friendly and helpful.
          Employees friendly and helpful.
          by
          • Verified Purchase
          • Recommended
          Have NEVER had a bad experience at any HD I've visited !
          Have NEVER had a bad experience at any HD I've visited !
          by
          • Verified Purchase
          • Recommended
          I experienced great Christmas spirit, kindness, and generosity today during my last minute shoppi...
          I experienced great Christmas spirit, kindness, and generosity today during my last minute shopping adventure. I went to our local Home Depot to get my husband's present and wasn't thinking that it wouldn't fit in my car nor had anyone to help me lift it. One of the workers, Steve, went above and beyond to help me and the team was terrific. I hadn't budgeted for a possible rental truck so they kindly allowed me to use it and refunded the money once I returned it as well as let the worker (ironically he wore a Santa hat and had jingle bells that he was carrying around) who was helping me follow me and help me unload it at home. They didn't have to do any of this. I even had said that we could just come back on Monday. The worker insisted that it would make it home because it's Christmas. It doesn't seem like much but this really made my day!
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Very helpful sales representatives
          Very helpful sales representatives
          by
          • Verified Purchase
          • Recommended
          THE STORE IS ALWAYS CLEAN AND STOCKED WITH LOTS OF PRODUCTS TO CHOOSE FROM. SERVICE IS QUICK FROM...
          THE STORE IS ALWAYS CLEAN AND STOCKED WITH LOTS OF PRODUCTS TO CHOOSE FROM. SERVICE IS QUICK FROM THE FRONT DOOR TO THE DEPARTMENT YOU WANT TO THE CHECKOUT AND OUT TO YOUR VEHICLE AGAIN. AND WITH HELP ALSO, IF NEEDED. AND YES IS MY ANSWER TO ALL FOUR OF YOUR REVIEW QUESTIONS. WE WERE VERY HAPPY WITH OUR PURCHASE. IT'S ALWAYS FUN TO SHOP AT THIS STORE. MOST OF THE TIME WE BUY MORE THAN WHAT WE CAME FOR.
          by
          • Verified Purchase
          • Recommended
          Lumber Department
          The guys that work in the Lumber Department on Jonestown Rd.Harrisburg, Pa. Are so very Helpful. THEY ROCK!!!
          by
            • Recommended
            I had a great experience. Got help immediately in the aisle searching for something I couldn't f...
            I had a great experience. Got help immediately in the aisle searching for something I couldn't find. And, on my way out, I saw an item that I had been unable to find at another local hardware store, specially priced. I also saw lots of holiday gift ideas, and may go back for that purpose.
            by
            • Verified Purchase
            • Recommended
            Always comfortable
            I like this place, everyone is friendly and helpful. Check out is quick, shelves are full, and lumber is pretty good
            by
              • Recommended
              Good place to shop
              Good place to shop. Good place to shop Good place to shop. Good place to shop
              by
                • Recommended
                Perfect ans friendly
                Perfect ans friendly
                by
                • Verified Purchase
                • Recommended
                Employees are always friendly and eager to help.
                Employees are always friendly and eager to help.
                by
                • Verified Purchase
                • Recommended
                Good experience
                Bought a couple appliances for our home. Pam was very nice and helped us pick out all our stuff. It was actually easy. Hal was very friendly and we all were laughing. It was a comfortable place to buy our kitchen appliance.
                by
                  • Recommended
                  Good store
                  Debbie at the returns desk is so nice. She was very warm and welcoming.
                  by
                    • Recommended
                    DIY
                    Ladies, if you have a DIY project and need assistance in getting items you need, JEFF will walk with you through the store and even translate your descriptions when your not sure of an items name. Best location Ever! Best associate ever!
                    by
                      • Recommended
                      Pamela knocked it out of the park
                      All the appliance associates are always so helpful. Pamela helped us pick out a dishwasher. She didn't rush us and was so patient and helpful. I've never had someone so friendly and nice. Very happy. Customer for life.
                      by
                        • Recommended
                        The Sales Rep was very helpful and their kindness made my shopping experience fun and easy.
                        The Sales Rep was very helpful and their kindness made my shopping experience fun and easy.
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 602 reviews

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