Reviews for Lynnwood #4233

I have dealt with Colin at the checkout counter the last few times I've been in. He goes above and beyond to help!! I guess his # is 4233 00022 81954

The service department manager Gianni was very helpful with making a delivery for us. Definitely recommend shopping here over other big box home improvement stores.

So far our experience with Home Depot is not that good, but Joshua always helps us to get what we want and be happy at the end

Peter Beske was charming to work with. Not only was he experienced in the millwork, but he also was easy to work with, thorough in his research, and crystal clear in his written and verbal communication. I am grateful that we've found him and had his help navigate through this process.

Three items on original purchase were overcharged. I returned to store to check 1) my memory of the cost on the isle and 2) get it corrected. I was told to go to the other side of the building to Customer Service. Customer Service employee was rude and did not communicate what he was doing. He also had to get another employee to help him. Completed a credit then recharge. I questioned difference. I was argued with. I was on a time constraint so left only to review receipt later to realize that the correction was incorrect and I was STILL overcharged. The money amount is not at issue in my mind. What is at issue is the integrity of a business that 1) shows a price on the floor then charges more at checkout and 2) who make it difficult for the customer to correct once noticed. How many customers don't notice or don't want to hassle with the correction which in turn creates more profit for the company?

What a great representation Josh M. Was for this store. So kind and knowledgeable.

i just picked up some spray paint for a project. i was overwhelmed by the selection of colors and types. always able to find the one item no one else seems to carry. Home Depot seems to have many options as opposed to the one or two options at other box stores.l

Brad in returns is helpful & thoughtful. Jean in tools is very knowledgeable & explains what tool you can consider for your particular job. Great customer service…excellent!

I have been a customer of Home Depot for many years. I just ordered all new carpeting for my home. I got quality carpeting and the most competitive pricing. Customer service was great and very helpful.

The store was clean, bright and well stocked. Service was great. The location is great, right across the street from Costco.

Patrick helped me tremendously with my tremendously clogged toilet by picking the right tool for the job. Everyone else was very friendly and knowledgeable. Awesome experience.

Jenn and Bryan helped me get a new Traeger Ironwood 885 grill at a phenomenal deal! I love this grill and them! ask for them by name, the got it going on!

We recently moved to the Lynnwood area and were delighted to see a Home Depot nearby that newly opened. Our first big purchase there was a washer/dryer and the empolyee, Philip, was awesome. We also ordered carpet, which also was a great experience, as HD kept us in the loop each stop of the way up to and after the installation. We were very impressed with the contract company that did the install, too.

I was at the new store by the alderwood mall. Nice new store. Big place and large selection. The only negitive is the security. I was in shopping with my lady and we were followed blatantly by security, to the point it was uncomfortable to be in the store. I understand security for theft but dile it back a bit. 3 people standing arround watching you shop is overkill

Excellent service. Surprised so many people were helpful. Even more surprised that the rep walked me over to the aisle and helped me determine everything I needed. The reps name was Suraj or Suragj. The biggest change HD can make when a customer asks where an item is located, please have the floor rep; even if it is not their department walk with the customer to the correct aisle. This not only helps the floor rep to know where an item is located in their own store but also builds the relationship with the customer. Create a genuine need to help others as at the highest level of customer service. Sometimes genuineness needs to be taught as we all have a different upbringing.

the store and employees were great. All items purchased were reasonably priced and accessable.

SPARKEY, JIM AND JENN ARE AMAZING! Very kind and caring. Best store with exceptional customer service skills. Thank you Sparkey for going above and beyond to help us and being so professional, caring and kind.

The flooring department helped us problem solve our project and made sure we got the exact product we wanted, even though there were some logistical challenges.

Phillip, sales person PLG4476, was very helpful with putting together my project, extremely knowledgeable of the products and applications.

Helpful employees on demand!

Have had several trips there. Always helpful staff. Kathy in paint and Stephen the checker were especially helpful today.

I can always find what I want, usually with the help of a staff member. They are always friendly, professional and knowledgeable.

If you need professional design assistance that is a value added free service go see Phillip Geralds in the Kitchen & Bath department. He is outstanding.

Great selection of products! The associates are helpful and friendly!

Came in today to get a tree, and I am very happy with the prices and options. Had a very wonderful experience with the individual helping us.

The staffs are also friendly :)

Visited the new location in Alderwood Mall last week. I was looking for oil for a rechargeable garden tool. UP and down the aisles, i could not find it. The 2 cashiers i asked knew nothing; the guy (manager?) standing by offered to help. He walked back there with me and have to check inventory in computer before nailing it. I was happy to have his time and help. Thank you.

We are happy to have a Home Depot close to our home!!!