#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)648-6407

Tool & Truck Rental

(860)648-6470

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

80 Buckland Hills Dr

Manchester, CT 06042

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 558 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (558)
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Showing 1-30 of 558 reviews
Customer service
Waited 25 mins in the tool section for an associate to finally show up with an attitude to unlock the shelves.
by
    Disappointed
    I’ve always shopped this store however after my last experience I’ll be using Lowe’s across the street. The male employees in the gardening and plumbing area have a total disregard for woman and openly showed it by ignoring me and a brand new employee and I was ridiculed in the plumbing dept for not bringing in a hose adapter to show the employee. Meanwhile the hose adapter was for a garden hose which both gardening staff said was in the plumbing dept. when I’m fast it was not. This entire visit to the Manchester store was terrible!
    by
      My home depot experience
      I love shopping at Home Depot when you have staff on the floor that is friendly and knowledgeable about your floor.
      by
        • Recommended
        Friendly and knowledgeable staff
        I only went in for a few things but there was a gentleman working in the garden department (I didn't get his name but he had a lot of tattoos) that was very helpful. He stopped what he was doing and walked me to the aisle I needed to be in and answered my questions and was just very helpful.
        by
          • Recommended
          Great customer service
          Home Depot folks are always friendly, knowledgeable and helpful!
          by
            • Recommended
            18Volts 16” Roy I lawnmower
            Bought it this morning. Can’t wait to start using it after charging the batteries. Taking it out of box and doing minimal assembly was easy to do. Hope it gives us years of excellence!
            by
              • Recommended
              Great features indeed
              Things that I bought from Home Depot are worth it. Great quality products.
              by
                • Recommended
                Cutting a shade
                More experience is needed in this department
                by
                  Check Out
                  Thank you so much for all your help with the check out process yesterday during our shopping visit. Mily and Erin helped us resolve the issues. They were super helpful and professional. Thanks again!
                  by
                    • Recommended
                    my go to home project store
                    been doing some pumbing work at my condo soon will be replacing my eletric boiler and will get all my parts at the home depot yes baby
                    by
                      purchased garage door opener with installation
                      I purchased a garage door opener with installation and 7 days later I have not heard when it will be installed after contacting Home Depot and the installation company
                      by
                        Returns by Charles at 8:11 am 1/23/23
                        I observed Charles being very gracious to the gentleman in front of me at returns. He was equally as gracious to me.
                        by
                          • Recommended
                          Great Employees
                          Sales representatives are very friendly.
                          by
                            • Recommended
                            Great Customer Service
                            I was having a hard time locating some weatherstripping tape that I had seen on line. One of the supervisors looked it up for me and located it on an end cap that I had walked right by (LOL!) on my way to where most of the weatherstripping materials are located. He then walked me right to the display. Very helpful!
                            by
                              • Recommended
                              Gary is amazing!
                              Gary and Ricky/Rich went above and beyond to help me. I am more than satisfied
                              by
                                • Recommended
                                Great service
                                My time there was great , helpful staff, kind!!
                                by
                                  Forcing self checkout
                                  This home depot is forcing the use of self checkout by not having csr on duty to run a register.. It's not a customer's job to ring out your product. You want to be a big box retail outlet then out staff on to do the job instead of forcing your customers to do a job they do not like to do or if u r doing this then give the customer a percentage off the sale for being one of your employees for that time frame.
                                  by
                                    Second worst experience at Home Depot
                                    I went into Home Depot to buy a refrigerator asked for help in the appliance department and was told no one is working over there. So I had to pick up Vissani fridge by myself 7.1 cu.ft and load on cart. I go to check out and the employee starts scanning and goes to check out I ask to use my pro extra ID employee told me it’s to late and she she has nothing for me. So I go to customer service and the same employee follows me there. Only I was down with customer service I asked for help loading it in my car. The say the called someone, I wait no one came so finally they tell me they are at self check out. I wait there no one comes so I wait out for the no one comes. I went back in the store for help Roberta starts yelling in pointing in my face that the store is closed, I was try to explain that I still needed help she didn’t want to hear it, so I spoke to another employee for help. This is the Second time this has happened to me in Manchester Home Depot, first time with my 2 yr old daughter. The store employee pretty much holds me hostage In the store with my daughter blocking the exits. I don’t know if is the way Home Depot trains, it’s employees.
                                    by
                                      Poor Customer Service
                                      never have i had such a poor experience at a home depot. noone cares about doing their job, people are lazy unmotivated and don't listen! Rich the Manager was a good dude
                                      by
                                        The workers at this store are so helpful.
                                        I shop often at this Home Depot and they always have what I’m looking for.
                                        by
                                          • Recommended
                                          Friendly and fun customer service
                                          As a woman I hate going to Home Depot. However, I had the most fun experience with the cashier there, Maria. We discovered we were the same age and exchanged a few stories. And not once did she mention a hammer or nail, LOL overall the store is super friendly and everyone there is so helpful.
                                          by
                                            • Recommended
                                            Super friendly
                                            Was going to self checkout and an employee told me she would check me out. She was upbeat and friendly!
                                            by
                                              • Recommended
                                              Isles full of dripping garbage
                                              This store needs to stop allowing their employees to literally leave shopping carts of dripping garbage in there isles. You really expect customers to have to step through that in order to shop?
                                              by
                                                great customer service
                                                Rahana helped us check out and was very friendly and knowledgeable
                                                by
                                                  Great Atmosphere
                                                  Very happy I seem to always find what I need at Home Depot!
                                                  by
                                                    • Recommended
                                                    The staff at the pro desk always goes well above their duties of requirements
                                                    I have to say I e been here at this Home Depot everyday as a contractor I practically know ever employee by name or face at least and am always treated well
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Sharon M. Should be the go to for most product intel and customer assistance
                                                      by
                                                        • Recommended
                                                        Knock your socks off service
                                                        I’m a regular and avid purchaser at Homedepot, and have always been made to feel welcome as a customer. It truly is a Home from Home when the staff are so friendly and genuinely happy to be of help. As a DIYer the very feeling of wandering the aisles of goodies brings a feeling of well-being. I can’t remember the last time I left shopping at Homedepot with something other than what I set out to buy. Other stores don’t seem to have that something HD has. So I’ll be back.
                                                        by
                                                          • Recommended
                                                          Customer Service
                                                          Even thought the store was packed the sales associate showed kindness and patients by taking the time to make sure I found what I was looking for.
                                                          by
                                                            • Recommended
                                                            Manchester store is almost always helpful, friendly, easy
                                                            At this store you usually get quick service if you need it. People are usually friendly and make every attempt to get your questions answered quickly or to help you find the thing you are looking for.
                                                            by
                                                              Showing 1-30 of 558 reviews

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