Reviews for Marble Falls #514

Very helpful store employees... friendly, approachable... will TAKE you to the department you’re looking for & find someone to assist you if you need help finding something in particular or just piint out the area you’re looking for. Always a pleasant experience!

Employees in theChristmas section were great!

A hometown Home Depot who understand the needs of the people they serve. I always know I can find what I need and someone to answer my dumb questions.

Went to look for fruit trees and was helped by Mitzi, in Home and Garden. She was very knowledgeable and helped me find the right trees. Also explained how to plant and where to plant in the yard.

As a retiree with no carpentry experience, I almost always need help in finding items in a huge store like Home Depot. I may not know what particular items used in maintenance for my home are called, but I can describe them. Employees at this store are always patient, professional, cheerful. They don't just say "It's over in Aisle Whatever." They go with me to find the item, making a huge difference in my comfort level when I'm looking for something like an unusual light bulb. The plants I have bought from this store are always healthy and thriving -- no bugs or fungi. Everything is clean.

If you need plants and knowledge of same you must talk to BETTY in the gardening area. She is great!

This store is well organized & clean. The employees are very nice & helpful, also knowledgeable. I would recommend shopping at Home Depot in Marble Falls for all needs that can be supplied there.

The store had everything we needed at normal prices. Cashier was friendly. Store was somewhat neat and clean. The only issue was they need more then one cashier in lumber. Had to wait for a long period to check out.

My Marble Falls Home Depot is wonderful--the employees are always offering to help me--unlike some of the other stores I've been in here. They are always helpful and offer to help me load or off load my purchases. Please keep it up. Makes these trips so easy and quick. Thank you.

Amazing customer service! Specially from Eddy, Garden department. While helping me take my shopping cart to my vehicle, Eddy engaged in very pleasant conversation and helped me load my truck. Thank you Eddy!

excellentservice

We are having 2 bathrooms remodeled, purchasing materials along the way. Everyone I have worked with at Home Depot has been a pleasure to work with. The store has always been clean. For the most part, they've had in stock what we needed. I did have to order the specific River Rock tile online though as it is not carried in the store.

Would like to say Betty in gardening was very helpful in question i had

The worst! If you want continual headaches, bad service, hidden charges, etc, then go ahead and shop there...

Great store with super helpful and patient customer service assistants.

It's very impressive that this store employs mature people. They have the knowledge and experience to be very helpful.

Wow! Need windows and doors. Talk to Melody. What a pro. Thank you for saving me money and providing great service.

Betty was super helpful and gave me great information.

Even though it was not her area to work in that day ,Sydney was very helpful, patient and kind. Thanks.

Found what I needed and the employee was so much help. Also talked to several other employees and they were very helpful too.

the associates are helpful and friendly. I can generally find the products I need at Home Depot the garden department is my favorite place to get cheered up Iusually park at that end of lot so I can smell and view flowers on my way into the store

The friendliest people I have ever met. Greeted first thing pointed in the right direction, found everything I needed. Shout out' s to Ms.Betty and Ms.Sue in the garden center. Amazing job ladies!!!! Found everything on my list, yard tools, grass seed, fertilizer.... everything!!

Your clerks at customer service were very helpful and friendly and went the extra mile. Judy helped me find a much better choice of product and also less expensive. I am very happy with it and so glad I didn't get the first choice. I can't thank her enough!

Customer service is normally pretty good at this store

The store is great, and the employees inside are very helpful, HOWEVER when you spend thousands of dollars on appliances, dont buy into the "free delivery" crap. They dont show up, they damage products and THEY DONT EVEN LET YOU KNOW THEY ARE NOT DELIVERING. This is going to cost me hundreds of dollars for their screw ups simply because no one let me know what was going on. Corporate needs to pull their heads out of that hole and find a dependable delivery company or just take that option off the table all together.

While the initial shopping experience was fine, I was told I could cancel the order for a refund, but when I attempted to do so it began a 6 day cycle of calling the store and the vendor with each saying "not me" when asked to cancel the order and issue refund. The store actually had the nerve to tell me to just refuse delivery of the item when it showed up! First of all, I am not going to take time off of work to meet a delivery guy for an order I am trying to cancel just to send them away. Second, why would they want to waste their employee's (or their vendor's employee's) time! I have been passed around for 6 full days now with no resolution. I finally got in touch with the vendor and was able to cancel the order but they said the store had to issue the refund. Called the store for at least the 10th time and nobody knew what to do. The employee I spoke with said he was working on it and would call me back, but I never received a call. And guess what? The delivery guy showed up at my house and was calling to see where I was, so I did have to send him back. This has seriously been the worst experience I have ever had with a retail establishment.

Nice clean store. Very disappointed in no regular checkout lines open on several different visits.

I would like to send a shout out to one of your Employees she is a sweet and respectful young lady that helps customers. Kaycee Haines thank you .

Recently purchased a grill. Great selection, service and helpful friendly staff.

The clerks were helpful and friendly the cashiers very helpful