Reviews for Massena #8996

Keith was very helpful. My husband and I bought a fridge and flooring. He listen to us as we described what we needed and he allowed us to make our decision without being pushy. He answered any and all questions we had and make sure we understood the details of our purchase before we left.

thank you steve in appliances. he was so helpful and friendly.

the store was clean and well organized making it very easy to find what I needed.

I am a very frequent customer at this location. All of the employees are very helpful.

went to home depot to purchase products for a home remodel...ie: lighting, bathroom fixtures etc.. The customer service was excellent! The associates were knowledgeable and very helpful. They took their time showing us various styles of products and different options within our price range

Very happy with the store selection and the staff!

My first stop when looking for home improvements, and in most cases my only stop.

Great Store here in Massena, NY they always have what I need people are nice and helpful

Staff is regularly knowledgeable and helpful. Willing to take extra effort to assist customers.

We have shopped Home Depot in Massena for many years. We enjoy how helpful people are in this store. Like that when we go there we can buy the products needed.

Everyone was very helpful! We needed checkout help and the gentleman did it for us.

This store meets all my needs and more. Knowledgeable staff and great products.

It's always a pleasure to shop at your store, from the greeter Fred to the associates assisting us. We love this store

The people are always friendly and willing to help you find items in the store and assist you with the heavy items.

The store was great. The associate was very, very helpful. Helped my select and outstanding package that saved me hundreds of dollars on my purchases though an in store package deal.

Store associates are for the most part easy to find and are knowledgable about the products home depot is offering. The prices are usually good or comparable to other stores in the area. Very pleased with home depots offerings.

The staff at the pro desk was very helpful in helping me get the product I needed.

Great store and associates.......... Will return on a regular basis.

we Just purchased our new kitchen through home depot and we highly recommend Jim to help you with your design!

I go to this Home Depot daily for minor home maintenance and repairs. Enjoy the selection of wood, fasteners, paint and plumbing as well as electrical repair. Great to have the store here.

The two gentlemen behind the desk were very friendly and helpful and patient. i was returning some items from a custom order and it was a bit confusing. They were great!

Always a great experience, people and helpful and friendly... Store is well stocked and clean, Pro-staff is great to work with. Thank You

Always get great help from the associate. They always great me and take care of my needs

The associates are alway friendly and knowledgeable when you ask them for help

The associate in lighting was very helpful and did not make us feel like we were bothering him. It made our decision about our lighting purchase easier and we were very happy with the result.

The associates were great - they really put a lot into assisting . I felt they really care about a person's need and actually enjoyed what they do.

I went up a couple of aisles I thought the item I wanted would be there, but no luck. An associate was just going by me and asked if I needed help and he told me the item had been moved a couple times and was now in the front of the store. Associate was very helpful.

Since i am building my first home I often visit The Home Depot in Massena and every visit is a pleasure. The staff is always friendly and helpful which means alot because going into this adventure I knew next to nothing about building a home. My next step is kitchen cabinets and I look forward to sitting down and planning my kitchen with one of their friendly staff

My order was not off the shelf yet even after i had received my email and text about it being ready for pickup.

I am always very satisfied shopping at Home Depot in Massena, N. Y. I have asked for help several times while shopping for material. I am always greeted with someone very willing to help. When it is not their department., and they don't have the answer, they will find someone that can help. I have never been unhappy shopping at Home Depot, finding help, or finding what I need. There are some of the associates that really go beyond, I had that experience tonight while shopping for paint.