#1 Home Improvement Retailer

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Propane Exchange

  • Free WiFi

Recycling at The Home Depot

Did you know?


Our store diverts waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.


Home Depot stores sent approximately 5.3 million pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63,500 trees, keeping over 16,000 trash bags of solid waste out of landfills, saving over 50 million gallons of water, and conserving 7.8 million kilowatt hours of electricity.


LED lights in your local store cut energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as solar and wind.


The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to the environment, as well as our local communities. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Massena Home Depot. We look forward to helping you start your next home improvement project.

Here at your local hardware store, we have supplies for your project. Whether you're looking for tarps or bathroom vanities, we've got you covered. Our attentive associates can help you find exactly what you need. Find the right product using our Home Depot product locator app. It displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.

At The Home Depot, we're committed to our community. Through community impact grants, The Home Depot Foundation awards up to $5,000 to purchase tools and materials for local projects to serve veterans and veteran families.

You can find us just off Route 37, east of NY-420, next to the Walmart, close to Massena International Airport. Visit us today and see what's new. Remember to check our local ad before you arrive to know which items are on promotion.


The Massena Hardware Store Team

What Father's Day gifts can I find on sale?

Start shopping for Father's Day gifts that Dad will love. Our Father's Day Sale runs June 6th to June 18th, and you can save on garage storage, smart home, outdoor power equipment, power tools, and garden tools. We have Father's Day deals on all the presents you'll need to make his day.

What's on sale for Independence Day?

It's time for The Home Depot 4th of July Sale. Save big with bargains on outdoor power equipment, tools, patio furniture, and appliances. Shop these sales from 6/20/24–7/4/24 online, on our mobile app, or at your local store. Don't miss these Independence Day deals.

Which project is featured at the free Kids Workshop?

Stop by for the Kids Workshop from 9 a.m. to noon on Saturday, July 6th. Building this kid-sized soccer game is a great way to encourage your child's fine motor skills, creativity, and listening abilities. Team up with your kids to make this fun craft while supplies last. The best part is playing the game, so leave some time to play a few rounds of DIY soccer!

How do I check my Home Depot gift card balance?

Gift cards to The Home Depot are a popular present for any special occasion or during the holiday season. DIYers know they're fun to receive and to give. Buy gift cards at our brick-and-mortar stores or online at homedepot.com. If you're a recipient, you can visit your local Home Depot store and ask a cashier to check the balance for you or check your gift card balance online. Use our gift cards to shop online or redeem them in-store, all with no additional fees.

Does The Home Depot Massena offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us in the app that you're on the way.
3. After you arrive, park in a designated Curbside Pickup space, which is usually located near the front of the store.
4. Check in through the app to tell us you're here.
5. We will bring out your order and load it into your vehicle.

Learn more about Curbside Pickup.

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Customer Store Reviews

  • 4.6 out of 290 reviews
91%Of Customers
Recommend This Store
Filter Reviews By:Rating, Profile, Gender, Age (290)
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Showing 1-10 of 290 reviews
Had to teach the cashier how to do her job
Careful when trying to return something without a receipt if you paid cash. I got questioned on how I expected to return something without a receipt. I explained to the cashier on how to do the return and got asked if I was lying or not. When she finished the return after I explained to her how to do her job (never worked at Depot before) she was shocked it worked and never apologized for questioning me.
    Friendly and helpful employees
    Shopping is much easier when friendly, knowledgeable employees take time to help you.
      • Recommended
      large fltaheaded mop
      the greeter and helper was fred conn and he is always polite and coureous and helpful
        • Recommended
        Electrical needs
        I bought all my electrical needs to finish wiring my house. Joe in electrical was amazing!!
          • Recommended
          Just what I was looking for !
          I found the vanity for our bathroom which was just what I was looking for ,with good workmanship put into the building if it . I had looked at a competitor merchandise and found their poorly made and not very sturdy .
            • Recommended
            Great employee
            I struggle to articulate how Home Depot’s employee, Joe North, phenomenally exceeded our expectations in customer service. We needed assistance with dimmer switches and 3-way and 4-way switches - a complex request, which the store promptly directed to Joe.  A veritable knowledge-base on electrical fixtures, Joe amazed us with his in-depth understanding. His expertise encompassed even the smallest details about our desired switch types. Moreover, his superb communication skills and unwavering patience simplified our otherwise complex subject matter. The entire experience turned out to be an insightful lesson, thanks to Joe’s teaching inclinations.  Joe ensured we didn’t just fill our cart with switches, but also gained a profound understanding of their correct handling and installation. His dedicated service made us feel like an essential part of the Home Depot family.  A warm applause to Joe North, who merits not just five stars, but galaxies for his unmatched professionalism, extensive knowledge, and exceptional teaching ability. Exceptional job, Joe!
              • Recommended
              Ryobi 18volt tire inflator
              The preset features and longer hose sold me on the PCL001B 160psi high pressure inflator. One thing I did notice you can run it for 5 minutes and turn it off for 5 mintures to not over heat the unit.
                • Recommended
                Knowledgeable employees!
                My husband and I received excellent service from Joe North. Joe was friendly and willing to help, and he went the extra mile to explain products to us. Ultimately, we purchased everything Joe helped us with.
                  • Recommended
                  Greatest Home Depot
                  Greatest people work here! Professional,Knowledgeable, Caring.
                    • Recommended
                    Wonderful workers
                    Worker went above and beyond to help me find the product I wanted.
                      • Recommended
                      Showing 1-10 of 290 reviews