#1 Home Improvement Retailer

Massena #8996

Store Details

Contact Us
Pro Service Desk(315)764-2902
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
41 Stephenville Road
Massena, NY 13662
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Massena Home Depot. No matter the size of the job, we're here to help you with your next home improvement project.

No matter how complex your project may be, we're here to help you finish it. From Hampton Bay patio sets to electrical tools our team will get you in and out. You can buy online and ship to store using our product locator app.

Supporting our community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids workshops, which provide a lively environment mixing skill-building and creativity.

You can find us just off Route 37, east of NY-420, next to the Walmart, close to Massena International Airport. Stop by today and see what's new.

Sincerely,

The Massena Home Depot Store Team
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Why is my door drafty?
If you have cold air seeping in under the door, check your door sweep, the rubber piece on the door bottom, for cracks and missing pieces. Replace it if it's torn or otherwise damaged. When a house settles unevenly, pieces that once fit snugly can go off-kilter. Gaps can form around the sides of doors or the thresholds may loosen with time. Fill the space with weather stripping or foam tape, and caulk any cracks in the wooden door frame. If you're still feeling drafts around the door, place an insulated fabric door snake along the ground.
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What projects can I work on when the weather's cold?
In colder climates, it's challenging to work out in the elements. However, a chilly day might be a good time to rake leaves or give the mulch in the garden a stir. A few days cleaning the garage or shed will pay off when the weather warms. You won't have to replace lost tools with new ones because you can find what you've got. Polish up the tools, clean the rest of the house with cleaning tools, and you'll be ready when the weather warms.
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How do I prepare for freezing temperatures and snow?
When you live in an area where snow falls, it's smart to upgrade or organize your snow removal tool kit before a big storm hits. Check that the snow blower is working and accessible, then oil up the snow shovels. Don't forget to get out the sleds for the kids, and prep ice melt or salt and a salt spreader. Ensure your outdoor spigots are drained and covered, too, with all garden hoses disconnected. Doing this basic prep will help keep you ready for whatever winter weather brings.
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Does the Massena Home Depot still offer Kids Workshops?
Yes, the Massena store does offer in-person Kids Workshops. These free in-store events take place every first Saturday of the month between 9am–noon. Registration for kids workshops is now available online and secures your spot at the event. Each month features a unique and exciting new kit pack to keep little doers engaged. Kits include all necessary craft materials, kit instructions, certificate of achievement, stickers, an apron pin, and a Discovery Education extension activity. Paint and all other required tools are provided at the event. Customers who prefer not to participate in the in-person event can pick up their free kit in-store or order online at our Kids Projects Activities page to have it shipped to their home. Call us or visit our customer service counter to check the availability of the kits.
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How do I check the balance of my Home Depot gift card?
Gift cards to The Home Depot are a popular choice for housewarming parties, birthdays, and the holidays. DIYers know these gift cards are fun to receive and to give. You can purchase them at our brick-and-mortar stores or online at homedepot.com. If you receive a gift card, you can check your gift card balance online or visit the Massena Home Depot and ask a cashier to check the balance for you. Redeem our gift cards in-store or use them to shop online with no additional fees.
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Does my store offer curbside pickup?
Yes, we do have curbside pickup. You can place an online order and enjoy convenient pickup daily until 6 p.m. Here's how:
  1. Shop Online and choose the "Store Pickup" option in your cart or on the product page.
  2. When your order is processed, you'll receive a text message or email that lets you know that it's ready to pick up.
  3. Go to the Curbside Pickup area at The Home Depot store you specified online. From your car, follow the directions in the text message or email about Curbside Pickup.
  4. Let us know you've arrived by clicking the link in your "Order Ready" communication. Bring your ID so we know it's you.

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Customer Store Reviews

  • 4.6
    out of 268 reviews
  • 92% recommend this store
92%
Of Customers
Recommend This Store
238 of 260 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (268)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 268 reviews
Decent store
The store does have the normal home building stuff but they have eliminated the vet discount unless you buy a smart phone and download the app.
by
    Amazing customer service
    Alex Perras was absolutely amazing today asked if I needed anything and then helped me find and load the objects in my cart and then into my car. Exceptional customer service from this young gentleman!
    by
      • Recommended
      Extremely helpful employees
      I had a great time with staff and my shopping experience.
      by
        • Recommended
        Customer Service
        Tonight at The Massena Home Depot the service we received was by far the best!!! Above and beyond any visit we’ve had!! Gold star staff!!
        by
          • Recommended
          Everyone trays is like we were family.
          They are always eager to help us with purchases.
          by
            • Recommended
            New Fridge
            Bought an LG refrigerator. The process went flawlessly. Great price great service. Expert delivery and installation.
            by
              • Recommended
              Thank you!
              Associate Russ went above and beyond to help us find what we were looking for. All the employees at this location were helpful and kind. Very appreciated.
              by
                • Recommended
                Carrie
                In my current home much of the supplies were from Home Depot in Massena. It’s finally finished and a beautiful home. I am buying another home in a different town and all of the supplies that I want to put into it are the ones from Home Depot including doors and windows.
                by
                  • Recommended
                  Best Employee
                  Kevin is always the most knowledgeable employee! Service is always above and beyond!!
                  by
                    • Recommended
                    Great associates
                    Staff are very helpful! I wanted an item on a pallet on the top shelf and had assistance in a very short time!
                    by
                    • DIY
                    • Recommended
                    Showing 1-10 of 268 reviews