#1 Home Improvement Retailer

Massena #8996

Store Details

Contact Us
Pro Service Desk(315)764-2902
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
41 Stephenville Road
Massena, NY 13662
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Propane Exchange

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting rechargeable batteries, plastic plant pots, CFLs, and lead acid batteries for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used to manufacture composite decking, bringing us one step closer to a circular economy.

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We have decreased electricity consumption by over 52% in our U.S. stores since 2010.

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The Home Depot's core values are based on doing the right thing for our customers and associates. This commitment extends beyond our stores to the environment, as well as our communities. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Massena Home Depot. It's a great day to get started on a new home improvement project.

No matter your project's complexity, we're here to help you finish it. From welding tanks to patio doors, you'll find it on our shelves. Let our team get you in and out, so you can get back to work. Take advantage of free pickup within 2 hours on millions of products using our Home Depot app. Shopping at a hardware store has never been this easy.

At The Home Depot, giving back is important to us. Our associate-led volunteer force, Team Depot, embodies this core value. Since 2011, Team Depot has improved more than 60,000 veteran facilities and homes.

You can find us just off Route 37, east of NY-420, next to the Walmart, close to Massena International Airport. Stop by and see us today. Browse our local ad before you visit to find great in-store deals.

Your Massena Store Team

What do you carry for lawn irrigation?

We've got all the irrigation parts and pipes you need to build or repair your system. With a drip irrigation kit, you can keep your garden and lawn green this summer with less effort. Update your hoses and watering cans to enjoy your greenery and flowers as you care for them.

When is the next Home Depot Kids Workshop?

Stop by our Kids Workshop for this month's project to encourage future artists and craftspeople! Create a kid-sized dry erase board for portable artistry. Your little one can put together a colorful stand then add the board. This standing whiteboard project is happening on Saturday, August 3rd, from 9–noon or while supplies last.

How do I check my Home Depot gift card balance?

Gift cards to The Home Depot are an excellent choice for housewarming parties, birthdays, and the holidays. DIYers know these gift cards are fun to give and to receive. Buy gift cards online at homedepot.com or in our stores. If you receive a gift card, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Use our gift cards to shop online or redeem them in-store, all with no additional fees.

Does The Home Depot Massena offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us in the app that you're on the way.
3. When you arrive, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you're here.
5. Wait for us to bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

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Customer Store Reviews

  • 4.6 out of 291 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (291)
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Showing 1-10 of 291 reviews
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It’s the only place I would shop for my home
by
    • Recommended
    Had to teach the cashier how to do her job
    Careful when trying to return something without a receipt if you paid cash. I got questioned on how I expected to return something without a receipt. I explained to the cashier on how to do the return and got asked if I was lying or not. When she finished the return after I explained to her how to do her job (never worked at Depot before) she was shocked it worked and never apologized for questioning me.
    by
      Friendly and helpful employees
      Shopping is much easier when friendly, knowledgeable employees take time to help you.
      by
        • Recommended
        large fltaheaded mop
        the greeter and helper was fred conn and he is always polite and coureous and helpful
        by
          • Recommended
          Electrical needs
          I bought all my electrical needs to finish wiring my house. Joe in electrical was amazing!!
          by
            • Recommended
            Just what I was looking for !
            I found the vanity for our bathroom which was just what I was looking for ,with good workmanship put into the building if it . I had looked at a competitor merchandise and found their poorly made and not very sturdy .
            by
              • Recommended
              Great employee
              I struggle to articulate how Home Depot’s employee, Joe North, phenomenally exceeded our expectations in customer service. We needed assistance with dimmer switches and 3-way and 4-way switches - a complex request, which the store promptly directed to Joe.  A veritable knowledge-base on electrical fixtures, Joe amazed us with his in-depth understanding. His expertise encompassed even the smallest details about our desired switch types. Moreover, his superb communication skills and unwavering patience simplified our otherwise complex subject matter. The entire experience turned out to be an insightful lesson, thanks to Joe’s teaching inclinations.  Joe ensured we didn’t just fill our cart with switches, but also gained a profound understanding of their correct handling and installation. His dedicated service made us feel like an essential part of the Home Depot family.  A warm applause to Joe North, who merits not just five stars, but galaxies for his unmatched professionalism, extensive knowledge, and exceptional teaching ability. Exceptional job, Joe!
              by
                • Recommended
                Ryobi 18volt tire inflator
                The preset features and longer hose sold me on the PCL001B 160psi high pressure inflator. One thing I did notice you can run it for 5 minutes and turn it off for 5 mintures to not over heat the unit.
                by
                  • Recommended
                  Knowledgeable employees!
                  My husband and I received excellent service from Joe North. Joe was friendly and willing to help, and he went the extra mile to explain products to us. Ultimately, we purchased everything Joe helped us with.
                  by
                    • Recommended
                    Greatest Home Depot
                    Greatest people work here! Professional,Knowledgeable, Caring.
                    by
                      • Recommended
                      Showing 1-10 of 291 reviews