#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(262)257-7762

Rental Center

(262)257-7768

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

N94 W 18375 Thunder Ridge

Menomonee Falls, WI 53051

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 494 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (494)
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Showing 1-30 of 494 reviews
Beautiful Plants
I needed a nice plant for a gift and Home Depot had the perfect solution. The 10" potted planter has 7 plants in it and is perfect for sun to part sun. It's a little cool out at night yet so it is in the screen porch for now. I would highly recommend this Home Depot garden center.
by
    • Recommended
    Quality poly wood rocking chairs for my deck
    Bright color, very sturdy,
    by
      • Recommended
      Pick the order!
      Knowledgeable and helpful staff.
      by
        • Recommended
        Great customer service
        I went in for a washer and dryer. Salesperson Jeff was very helpful. Made for a positive experience.
        by
          • Recommended
          Have everything I need.
          Love that store. Shop there all the time.
          by
            • Recommended
            Home Depot dropped the ball on online orders.
            Shame on Home Depot. I placed an online order at 3 AM. Waited in line at the pick up counter when store opened. as other people did as well. Home Depot let other customers walk past us clear the shelves of the items we had bought and paid for. They never picked the online orders and we were left with nothing. Shame on new Home Depot.
            by
              Personel
              Very helpful and friendly
              by
                • Recommended
                Loose management
                Many employees on their phones not paying attention to work or customers
                by
                  Helpfulness in the Garden Center
                  On two recent visits to the Menomonee Falls Garden Center, a very neat and organized place, we appreciated the friendly, knowledgeable, helpfulness with which we were greeted! Came home with just what we were looking for at a very reasonable price.
                  by
                    Very friendly and helpful staff
                    This is the closest HD but also the smallest making it difficult to find what I need.
                    by
                      • Recommended
                      Great store
                      I think this store is neat and well stocked
                      by
                        • Recommended
                        Measures for Pro account
                        It’s too easy to use the wrong pro account. Measures need to be taken when using pro account. Someone is using my account by simply typing my cell number. I receive receipts tied to my email that are not mine. Please change pro account requirements .
                        by
                          People are very friendly they seem to want to help you when you can find somebody hard to find something.
                          I usually find everything I need at times but like any other store they don't carry the full assortment that I want. They treat veterans really good.
                          by
                            • Recommended
                            Great customer service
                            Great customer service. I had 3 employees help me look for various items inside the store and in the garden center. Payton gave me the best customer service. He asked if I found what I was looking for and I said yes, but could he tell me where I can find this certain item. He looked it up for me and told me which aisle it would be. I had stopped by the patio sets, when Payton came back with 2 of the items I wanted! He saved me a trip to another aisle. I appreciated that.
                            by
                              • Recommended
                              Outstanding service!
                              Our items we purchased had to be ordered! We were provided great great service by Katie and later on by Paul from the appliance department. Excellent service and knowledge!
                              by
                                • Recommended
                                All good, thanks for your help
                                All is good waiting for the product to be delivered
                                by
                                  • Recommended
                                  Items Actually There
                                  The items were right there. It showed two remaining and there were two remaining
                                  by
                                    • Recommended
                                    Wrong item
                                    Bought the item online and the wrong item was delivered to my house. Home Depot immediately sent me the correct one. Very satisfied
                                    by
                                      • Recommended
                                      Great help!!!
                                      We had Mike in the door department. He made sure everything was 100% before our order was sent off. He was kind, helpful, and he new his suff!!🤗
                                      by
                                        • Recommended
                                        Exceptional Customer Service
                                        In shopping throughout the store I was greeted a half dozen times I’m an avid shopper so I have very limited questions on location of items or availability. I was given exceptional service while checking the Paint colors by Doris she helped me understand the tinting process and gave me several options for my needs . Please hire many more people with her enthusiasm and knowledge.
                                        by
                                          • Recommended
                                          Consistently great service!
                                          I began shopping at Home Depot because I needed an air conditioner and Home Depot offers a military discount. I am a renter and don't often need home improvement supplies, but I continue to shop Home Depot over other stores for a lot of products that I use regularly. I appreciate the ease of online ordering and have shopped online for shipping, home delivery, and store pickup. All options are very convenient for me. I love the prices, quality products, options for in store or online shopping, excellent options for pickup or delivery, and overall consistently great service!
                                          by
                                            • Recommended
                                            Excellent customer service
                                            The door department was very helpful. We were able to order our custom doors. Dan thank you for all your help.
                                            by
                                              Top notch sales associates!
                                              I purchased a refrigerator during the Labor Day sale. Kathy was the sales associate in the appliance department. She is very helpful and knowledgeable about the products. I would 100% recommend.
                                              by
                                                • Recommended
                                                Terrible delivery department and every aspect on how they deliver things especially how they let you know when they're coming the night before at any random time the next day is Super unacceptable in any scenario for pretty much any person having to do it
                                                Train installation/delivery people better so they actually install it right when people pay to have that done so it doesn't break down the first time somebody uses it cuz they don't put it together right and then can't use it for the next week until somebody can actually come again again super unacceptable if any kind of scenario whatsoever and then once again not even find out when those people are going to come until literally the night before and could come at any time in the next day whatsoever no matter if you are able to be there or not unfortunately and if you're not then you got to wait a whole another week again completely customer service unacceptable in every way not anything like your company used to be since I've been buying appliances 20 years ago that's mentioned delivery should check the product especially when it's being delivered for a second time to make sure it's not broken before it actually comes and then find out then it is I'll say it one last time once again completely unacceptable in any scenario whatsoever for any kind of customer in any scenario deliver a new sentence pot appliance that has just been purchased one thing for it to come that way but another thing for it to come one time okay and then the next time broken for some reason and had it not been checked when it got delivered the second time to make sure everything was still okay before you came to deliver it
                                                by
                                                  Nobody knows anything.
                                                  One guy in the whole store knew how to set up a measurements appointment. He was busy for two hours.
                                                  by
                                                    Terrell, my customer service representative was gracious, knowledgeable , had remarkable communication skills and very welcoming. So grateful for his expertise and expediency. Great job Terrell!!
                                                    I BOUGHT A GE ELECTRIC DRYER .
                                                    by
                                                      • Recommended
                                                      Excellent Experience
                                                      Wonderful shopping experience, my cashier, Frances was helpful and efficient in checking me out. Very pleasant.
                                                      by
                                                        • Recommended
                                                        PLesant shopping
                                                        The store is clean, wide isles and has a welcoming atmosphere.
                                                        by
                                                          • Recommended
                                                          HD Menomonee experience
                                                          I purchased some Milwaukee tool products. At checkout, the employees were engaged with each other, but hardly recognized i was there. All three were certainly not focused on me or other customers checking out. Too busy gabbing to each other.
                                                          by
                                                            Employee
                                                            RANDY HIS KNOWLEDGE ON ALL PHASES OF REMOLDING EXTREMELY POLITE AND FRIENDLY HE SHOULD BE IN CHARGE OF A STORE OR ATLEAST A ASSISTANT GREAT WHITH CUSTOMERS AND EMPLOYEES DURING EVERY VISIT AND WE ALL KNOW CUSTOMER SERVICE IS NOT LIKEBIT USED TO BE BUT HES JUST A GREAT EMPLOYEE THEY ARE LUCKY TO HAVE HIM !!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 494 reviews

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