Middletown,CT #6233

4.7

out of 5

94% of customers recommend this store
Rating Breakdown
5
(165)
4
(24)
3
(6)
2
(2)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.6
The Home Depot
Contact Us
Main: (860) 346-3007
Pro Desk: (860) 343-6762
Rentals: (860) 343-6768
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 7:00pm
Location
909 Washington Street
Middletown, CT 06457
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

6.80 mi
  • 225 Berlin Turnpike
  • Berlin, CT 06037
7.77 mi
  • 1055 N Colony Rd
  • Wallingford, CT 06492
11.30 mi
  • 89 Interstate Park Drive
  • Southington, CT 06489

Store Details

When you visit The Home Depot in Middletown, CT, you've found the best hardware store in town! We have everything you need to complete your next project from laminate sheets to raised garden beds.

We're proud of our community, and we support the VFW of Middlesex, VA Hospital West Haven, CT Pro Rodeo at the Durham Fairgrounds, Middletown's Downtown Halloween Fall Festival and the fire safety Kid's Workshop at the local Fire department. We proudly employee residents of Middletown and surrounding areas.

Stop by and meet us. We're ready to work with you, and our store is conveniently located near Wesleyan University at Washington St. and Route 217. The Middletown Home Depot is here to help guide you on your project! We can help make your dream a reality.

Your Middletown Store Team

Stock Up on Easy, Affordable Storage Solutions

Kick off the new year with up to 30% off great organization and storage solutions from The Home Depot. Get rid of clutter and find a proper place for all your new Christmas tools and toys with up to 30% off garage storage, up to 20% off closet storage and small space storage solutions starting at just $2.88. Stop by one of our stores today to find the right storage solutions to conquer clutter inside and out.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.7

out of 5

204 reviews
5
(165)
4
(24)
3
(6)
2
(2)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.6
94% Of Customers
Recommend This Store 187 of 199 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Well staffed,

5.0

out of 5

Well staffed,

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Great service and selection. HD did my kitchen design and it work out great. Price was excellent,...

5.0

out of 5

Great service and selection. HD did my kitchen design and it work out great. Price was excellent, as well as, service

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Personnel has always been very friendly and helpful.

5.0

out of 5

Personnel has always been very friendly and helpful.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The store is well organized, and with a little friendly help from the employees, I have been able...

5.0

out of 5

The store is well organized, and with a little friendly help from the employees, I have been able to find everything I need. Everything from home interior projects, exterior projects, repairs, and gardening needs. Reasonably priced with plenty of supplies. One of my favorite stores.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
We were greeted by friendly staff as we entered the store. Sales people on the floor directed us ...

5.0

out of 5

We were greeted by friendly staff as we entered the store. Sales people on the floor directed us to the products we were shopping for today. We also grabbed some sale items that were on display. We frequent this store enough that I was thinking of getting a job here just for the discounts!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The Middletown CT store was originally a little understaffed within the first few months after op...

4.0

out of 5

The Middletown CT store was originally a little understaffed within the first few months after opening a few years ago....Since that time it has continued to improve in most respects. My most recent visit was pleasant -- clean, well-stocked store with ample, friendly staff. Staff is very helpful, even with returns. I am happy to be a regular customer. One piece of feedback - I recently rented one of your trucks to bring home a snow thrower that I had purchased there. The deal was 75 minutes for $20. I was disappointed by 4 aspects of the rental that seem to me to be 'customer unfriendly': 1) 75 minutes is a short time. I noted that the time started with when the associate first started the transaction on the computer. It was almost 10 minutes after that before the transaction was completed and I had the keys to use the vehicle. So the rental was really only for about 65 minutes, 2) While the truck had a ramp a) the ramp was barely wide enough to fit the snow blower, tires hanging off on both sides. I had no idea this would be an issue. b) the ramps go up to the bed of the truck..fine, except the tailgate door of the truck did not appear to removable and lay right over the ramp, so I had to pull the snow blower up the ramp and over the door to get it in the truck...not user friendly. 3) Given I already only had use of the truck for 65 minutes, I found out as I was leaving that I was also expected to stop at a gas a station and top off the gas and that a receipt was required for credit, otherwise I would be charged $6.50/gallon. I live 4 miles from the store. Even given that I just loaded the truck, drove home, rolled the thrower off the truck and returned immediately to the store. Requiring me to stop and buy less than a gallon of gas and get a receipt, extended the time enough that I only had 8 minutes to spare when I got back to the store. 4) While the associate knew I was transporting a snow blower, he gave no indication that there was no provision on the truck for anchoring the snow blower....I really would have appreciated the suggestion of needing some rope or cables to secure my $900 purchase. It rolled from one side of the truck to the other even when i took extremely slow turns...Not helpful and potentially dangerous. Some suggestions: 1) begin the rental clock at the point where the renter has the keys in their hand, 2) Extend the 75 minute timeslice to 90 minutes -- much more reasonable, especially if you require a stop at the gas station. 3) Provide tie-downs with the rental, since virtually anyone needing a truck will need to secure their load 4) If someone makes purchases in excess of a certain amount (say, maybe $500?) make the rental free.....You are in a competitive industry...You can do better. Thanks.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
VERY NICE PEOPLE AT THE STORE NEVER HAVE A PROBLEM BEEN GOING TO THIS STORE FOR YEARS

4.0

out of 5

VERY NICE PEOPLE AT THE STORE NEVER HAVE A PROBLEM BEEN GOING TO THIS STORE FOR YEARS

Was this helpful?
  • helpful0
  • unhelpful0
  • report
This store is great and the employee we purchased the carpeting from, Henry Jennett made the diff...

5.0

out of 5

This store is great and the employee we purchased the carpeting from, Henry Jennett made the difference for our experience!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top

Popular Categories