#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)343-6762

Tool & Truck Rental

(860)343-6768

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

909 Washington St

Middletown, CT 06457

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 387 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (387)
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Showing 1-30 of 387 reviews
associate was very helpful durning our scheduled appointments
After scheduling and attending 3 appointments we were able to design and order our kitchen cabinets We would have only needed 2 appointments but since the computer system kept crashing and the work needed to be re-entered 4 times it did take too much time. Other then that the employee assisting us was very helpful and patient
by
  • Verified Purchase
  • Pro
  • Recommended
Variable inventory
I found a match to a specific tree we searched for a couple days looking at other Home Depots and competitors. This store had One of such tree at a competitive price. It's too bad we could not make all our gardening purchases at one location. Some associates were working hard moving product butother were lethargic and not too pleasant.
by
  • Verified Purchase
  • Pro
  • Recommended
sales associates
I've never had a bed experience with Home Depot sales associates. They must screen them extensively. They are consistently pleasant and helpful.
by
  • Verified Purchase
  • DIY
  • Recommended
Great Service
I have never experienced a long wait to check out. There are always ample cashiers available, and the service desk will often give a shout out that they are available for small orders if the store is even remotely busy.
by
  • Verified Purchase
  • DIY
  • Recommended
Comical
So many employees every where but no one can help. No one offers help they all just stand and chat with each other. Then when you ask for help they seem annoyed. I would of purchased my whole walk in closet shelving if It didn't seem like a bother to ask for assistance. Now I see why it's recommended to go to a store that custom builds your closet for you.
by
    Best home goods store
    People here are professional and courteous. Great selection. Good knowledge of products strenghts and weaknesses.
    by
    • DIY
    • Recommended
    Very friendly and helpful
    Store was clean and cashier at self check out was friendly and helpful. Staff asked me throughout the store if I needed assistance. Very on point! Great visit
    by
      • Recommended
      Great Empoyee
      The associate at the Returns register, named Arin, couldn't have been more helpful and personable. She made my shopping experience both enjoyable and productive. In this day and age, it is difficult to find someone with such wonderful people skills. Arin went the extra mile to expedite my return and find the correct replacement product. Because of her helpfulness and personality, I would certainly return to this store for future purchases.
      by
        • Recommended
        Self check out associate was extremely helpful
        The store is well stocked. Associates were helpful and courteous. I purchased $653.00 worth of electrical plugs, switches, coverplates, coax and phone jack plates. Part of the purchase was 95 each 15 amp duplex plugs that the self check out asoociate gladly assisted me with at the scanner
        by
        • Pro
        • Recommended
        Middletown Store
        Fantastic team at the Middletown store Ted, Maryana and Jane were so wonderful to deal with. Everyone is so friendly. Thank you for helping my parents move from Vermont. It means the world to us.
        by
        • Pro
        • Recommended
        Knowledgeable staff
        I not only received immediate help locating an item, the sales associate was knowledgeable, and gave me helpful suggestions for my project.
        by
        • Verified Purchase
        • DIY
        Employees really respect their customers
        The employees that helped me were very professional, curteous, and smiled. Even though my purchase was a ver low dollar purchase. I will definitely make all my large purchases here. Thank you so much.
        by
          • Recommended
          very efficient, courteous, knowledgeable store staff
          Good staff when I could locate them. Knowledgable and determined to be sure I bought the items I needed. And that I was satisfied with my choices.
          by
          • Pro
          • Recommended
          Home Depot is always a good place to start for what you are looking for.
          I found products I was looking for but, the products I found at Home Depot were not the right products I needed. So, this time I will have to go to a Master Plumbing Supply house where I can find technical parts related to a diverter valve handle for tub/shower.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Good job thank you
          Product was easy to find and everyone was polite thank you
          by
          • DIY
          • Recommended
          Very easy to get what we wanted at a great price
          This was as easy as it gets to buy washing machine. less than 20 minutes for the transaction
          by
            • Recommended
            Wonderful Store Experience
            This store was organized and clean and the service was impeccable. Our Sales Associate, Pat C, was very knowledgeable often products, availabilities, and specials. She answered all of our questions with easy and made us feel extremely comfortable and satisfied with both our purchase and store experience. Highly recommend this store and the service!!
            by
              • Recommended
              Quick trip
              Everyone I spoke with was very pleasant. I was able to pick up the things I needed quickly and didn't have to wait at the register.
              by
              • Verified Purchase
              • Pro
              • Recommended
              Great big box home center.
              This store always has what I'm looking for and the associates are always very helpful. I rarely visit the other home center.
              by
              • DIY
              • Recommended
              Excellent store experience.
              Store products were easy to find. Service at checkout was easy and efficient. Recommend for future needs.
              by
              • DIY
              • Recommended
              Home depot usually has what I am looking for and that's where I usually check first.
              Whenever I need help at homedepot, all I have to do is ask and I get help immediately or as soon as a store clerk is free to give me help.
              by
              • Verified Purchase
              • DIY
              • Recommended
              Great Experience!
              I had never gone to get a Christmas tree by myself and went this past Sunday the 13th. Not only was there a great selection at a wide range of pricing, they were all very healthy great looking trees. Additionally, the gentleman working at the tree stand cut the trunk down to where I wanted it, with a handsaw and wrapped it, along with offering to carry it to my car. Really couldn't have asked for a better experience for what I needed!
              by
              • DIY
              • Recommended
              Great Store Experience
              Everyone is super helpful and friendly at this store on every visit.
              by
              • DIY
              • Recommended
              Luck of the draw!
              I went into Home depot on a mission to get paint. before I went hunting down the aisles I said to my self, "let me check out the paint Oops bin first." and BAM! the exact two colors I needed were in the bin! Talk about convenient and low priced. I left quite satisfied that someone's mistake could land me a bargain.
              by
              • DIY
              • Recommended
              Fantastic help!
              I went into the Home Depot store with some anxiety because I needed a refrigerator and I don't know much about them. After explaining what I was looking for, the store associate was extremely helpful in recommending a perfect refrigerator for me. Because she was so helpful, I was able to make the purchase in minutes. I couldn't believe how easy it was.
              by
                • Recommended
                The Best!
                Jane in Kitchen design was outstanding! Truly a treasure to Home Depot! Thank you Jane!!!!!
                by
                  • Recommended
                  Very Helpful
                  John in equipment rental and Jessie in the tile department were very helpful solving unusual problem. Thank you
                  by
                  • Pro
                  • Recommended
                  I was not happy, I asked for help and no one came and the cashier who rang me out was rude and it took 20 minutes to finish my sale
                  I asked for help and was given vague help on one thing and I asked customer service for help with lights I didn't hear a page and no one came after 10 minutes so I gave up . I had to return a defective product and there were multiple mistakes before I finally was done and the women cashier/customer service was very flip about it and in the end it was taken care of her way not how I wanted.
                  by
                    2 found this review helpful
                    Great store
                    Has just about everything I would need. Easy to find everything. I just wish they had more options for lumber and sheet goods. Otherwise a great store. Helpful and knowledgable staff.
                    by
                      • Recommended
                      My experience at Middletown, CT Home Depot
                      This store was clean and I always don't need to ask for help for the associates are always helpful and always ask if I need help finding anything. I love to shop at HOME DEPOT.
                      by
                        • Recommended
                        Showing 1-30 of 387 reviews

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