Reviews for Midland #561

I needed screws for my trailer door, and Martha knew exactly what I needed and help me find it, and was very reassuring. The customer service employees greeted upon entering the store, and knew exactly who I needed to speak to, and the cashier greeted me at checkout and thanked me on my way out. It was a very pleasant experience, and I will definitely shop there again.

I bought an oscillating evaporative cooler and I love it...purchased eaier today.

Nobody ask me if I need help, cashier were busy chatting at checkout.

Everyone was nice and friendly, awesome people. Found everything I needed emidiatly.

Reviewed in previous comments

I’ve noticed the store is cleaner and more employees are accessible and able to help. Keep up the good work ! Thanks

Went in for items from hardware, electrical, and plumbing and left with hardware. More Merchandise in carts on the floor then on the shelves.

damaged delivery bad

Imelda made my return transaction very easy, I was greeted with a smile and was very helpful in getting the information we needed for the return. I was very surprised when I found out she wasn’t part of the management team, she definitely carries herself very professionally!!

Anytime I need to fix something at home. I go to Home Depot to buy what I need.

I looked for 15 minutes after finding the section I was looking for. I gave up and went to find help. Joseph walked to the product I needed as if I was blind. It was incredible. Thank you.

I ordered an item that was not in stock in my local store and I ordered it before the cutoff so it would be delivered next day. Today is that next day and it hasn’t shipped yet.

Delivered wrong items, would not correct their mistake, I had to drive 2 days later to pick up the actual items I ordered. Then made me pay for items they failed to pick up from the wrong delivery.

Heather has always been amazing help and support to the ministry. Cant thank y'all enough for everything!

I came to pick up 32 2.5 succulents for teacher gifts. Pleasantly surprised they were on sale $3.98. There were a couple of places to get them with signs stating they were on sale. However, getting to the register they rang up regular price. 3 different associates had to be called and verification of the price had to be made. Such a hassle.

Always use the items that I buy because they are always in stock

Jeanette was a wonderful help!!!

Bought a dewalt oscillator and received a free battery. If it wasn't for the employee that helped me out i wouldn't have known about the battery. I might have missed out on it.

I always shop this location! Clean, organized, well stocked! Friendly, helpful staff!

Answer the phone please.

Item was as described on the webpage. The only issue was with the description of the delivery options at the time of purchase. I believe that if I'm paying for delivery, it should include bringing them item inside.

I am in the Midland Home Depot 10 to 15 times per week. The employees are great. They smile and cut up with the customers and are ALWAYS pleasant. But the store DIRTY. The shelves are disorganized (especially the electrical department). It's way better than the Odessa Home Depot, but still has LOTS of room for improvement. I

The vinyl plank flooring is beautiful. I will have someone install it soon.

Thank you Kayla for all your help! It’s awesome to get all the information I needed. Her knowledge and excellent customer service was outstanding !

Kayla was friendly and helpful. You need more employees like her

We took back a defective vanity combo back to homedepot, mind you we bought it in Odessa. Soon as we pulled up a very nice young man came up to us and helped get it off the truck. The service and respect we got was just so wonderful. Everyone we asked about different items knew their stuff. This will be our project shopping store. We'll done Midland.

Always easy to find what I’m looking for

I did all my arrangements and even paid my credit card. So far, they’ve rescheduled the delivery 2 times. Now, I don’t have cash nor the machines. This has been a terrible experience. I’m looking forward to cancel my purchase.

Checkers who's name i can't pronounce , basically called me a liar about price, till I took picture and brought to her. BYE HOME DEPOT

Ordered my Tool online to get shipped to store but it’s been 2 weeks and all I see on the app is saying it’s behind. I try to track order and it says “ an error occurred please refresh. Won’t be ordering online anymore.