#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(407)903-9304

Rental Center

(407)903-9310

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4403 Millenia Plz Way

Orlando, FL 32839

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 570 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (570)
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Showing 1-30 of 570 reviews
Great customer service
Great service , fast pace
by
    • Recommended
    Great service
    If you go to home depot by millenia ask for Carlos for the best service any customer can ask for
    by
      • Recommended
      Best store and service for home issues and good prices
      Also I bought my queen 14in mattress, excellent quality and price
      by
        • Recommended
        Outstanding Employee in the Christmas Tree Department
        Daisy was great. Very helpful and friendly. Assisted me in the selection, wrapping and loading of my tree single handedly. while 2 other male employees watched. One was texting the entire time! Daisy made up for them and I have a great tree. Delores in the Garden area was outstanding as well.
        by
          • Recommended
          Always a difficult time
          If you’re looking for a terrible shopping experience, you’ll find it here every time!
          by
            Cashiers avoid customers
            Cashiers at the store are terrible they ignore you and you're forced to either do self checkout or go to the garden center. Won't be back. Management needs to teach the cashiers customer service don't make us stand there and wait until it's convenient for you to help.
            by
              Paint Department Experience
              V in the paint department was so unwilling to help. I asked him for his opinion on something and before I could even ask my question he said " I don't give opinions because I'm not an interior designer ". Wow, even if he felt this way, you still try and help your customer. He should not work with customers if he can't provide an opinion because in retail, opinions go a long way. I'm just shocked at his response. Never have I ever been treated so rudely at Home Depot. I'm not going back to this location again. He should not work with customers.
              by
                Terrible customer service
                I have been toay home depot stores but this is one I will not return to. Received no customer support when I asked for wire shelving to be cut to length. Was just told "machine broken" and the staff member walked away. I end up cutting the self by myself with hand cutters near the shelving.
                by
                  Amazing customer service
                  I visit this store at least 4 times a week and the service is always excellent.
                  by
                    • Recommended
                    Love my local Home Depot
                    Delores in the garden section is a delight! She was helpful and very knowledgeable. Keep her!!
                    by
                      • Recommended
                      Inconvenient to get veterans discount.
                      Have to use a smart phone plus use their app on order to get a discount. I find this inconvenient for those that have android or inexpensive cell phones.
                      by
                        • Recommended
                        Great experience recently at this store
                        We went to this store yesterday, ended up buying a washing machine on clearance and some vinyl plank flooring. We were impressed how truly friendly, knowledgeable and helpful every salesperson and supervisor was. As “frequent flyers” of home improvement stores, we will definitely shop here for our needs.
                        by
                          • Recommended
                          Great customer service
                          It was a great experience at this location compared to others, here the employees actually help you and are friendly. Carlo the manager was also very helpful and you can tell he wants to do right for his customers and employees
                          by
                            • Recommended
                            Terribly poorly managed store
                            * Aisles are blocked by stocking trucks. * Items can’t be found where app says they are. * ProX desk is non-existent * Phine calls to ProX desk can’t go thru. Hung up on me twice without answering. * Too many untrained new employees who can’t be of any help * No evidence of any supervisory personnel to resort to for help
                            by
                              Great Associates
                              Associates are very friendly, especially cashier Delores who are always in a cheeerful mood and ready to lend assistance when needed
                              by
                                • Recommended
                                Horrible management BUT great employees
                                Princess and Daisy are incredible employees. They went above and beyond to ensure superior customer service. They deserve all The accolades
                                by
                                  THE BESTE TEAM MILLENIA
                                  Home Depot's best and most qualified team of employees. Congratulations to all of you.
                                  by
                                    Amazing store
                                    I was able to find everything I needed to amazing store employees helped me find masks and goggles before my class started!
                                    by
                                      • Recommended
                                      Horrible phone assistance
                                      Trying to reach the store and speak with someone who can help is a JOKE! I was disconnected 5 times. Finally spoke with a totally unhelpful woman on my sixth try.
                                      by
                                        Absolute Great Service
                                        Each of the employees that helped us out were very friendly and wasted no time to make sure my parents and I were welcomed and treated with care. Shoutout to Mohammed, Ricky, and Loren for their kind service.
                                        by
                                          • Recommended
                                          Great customer service!
                                          Delores was amazing! Wonderful person!
                                          by
                                            • Recommended
                                            Appliances
                                            Shalonda is the best. She is very knowledgeable and goes over and beyond her job. Customer service at it's best.
                                            by
                                              • Recommended
                                              Great Kitchen remodel experience
                                              Had the best experience working with Maria on my kitchen design!!
                                              by
                                                • Recommended
                                                Best overall
                                                Though I have several stores that I could choose as well as those that are not home Depot, I prefer this store because it is usually well stocked within supply capabilities and it is always clean and well maintained inside and out.
                                                by
                                                  • Recommended
                                                  Everything good
                                                  So far everything is working fine
                                                  by
                                                    clean
                                                    This customer chose to rate the product and not provide text.
                                                    by
                                                      Manager at Millenia is Top Notch
                                                      I wanted to buy 7860 pavers. I can't place an online order because no store has that many. I called the W. Colonial stores several times (6 miles). I got put on hold and eventually hung up on. I called HD 800#, they connected me with the manager of the Millenia store (18 miles). She handled it in less than 5 minutes. All she needed was my contact info, the item info, the quantity and BOOM...DONE. Thanks Millenia store.
                                                      by
                                                        • Recommended
                                                        Great Service - Kitchen Cabinet Design
                                                        Working with Maria to design our new kitchen was a great experience. Her ideas were great and we can't wait to see how it all turns out.
                                                        by
                                                          • Recommended
                                                          Amazing Customer Service
                                                          Always a pleasure coming to this Home Depot. They have the best customer service in Orlando hands down!
                                                          by
                                                            • Recommended
                                                            good business
                                                            good experience ordering my new garage door
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 570 reviews

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