#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(612)706-1443

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1520 New Brighton Blvd

Minneapolis, MN 55413

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Customer Store Reviews

  • 4.6 out of 644 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (644)
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Showing 1-30 of 644 reviews
Store is much better than it used to be.
Used to go here weekly 3 years ago and always had a bad experience. Went in today and plenty of cashiers and people to assist in my purchase. Layout is much better and was better stocked than it used to be. Will be going back if need be. Had a pressure washer I couldn’t get at any other store because the product was just released.
by
    • Recommended
    Fine Home Depot
    There are a couple of store associates that know what they are doing and can assist with getting the proper items. Items are relatively stocked and able to access. However, I am not a fan of the "Self Checkout" seems like a complete waste of time for the customer. They are not on both sides of the store and if you enter on one side you have to walk all the other way through the parking lot to get to your car.
    by
      • Recommended
      Large number of illegal immigrants outside and a terrible checkout service setup
      If you like being approached by illegal immigrants, looking for work and or waiting in a ridiculous line because they have a new checkout system, they’re testing that still requires cashiers to help. Complete waste of time very unsafe environment outside terrible experience.!
      by
        My Toys r Us
        I love this Home Depot and all of its employees. They go above and beyond to help you and treat you like family
        by
          • Recommended
          Would rate higher but
          I would have purchased a more expensive model of the tool I was looking for, but everything was locked up. Treating customers like criminals makes me not want to shop at this store. You would get more money out of me if you stopped locking up the inventory.
          by
            Friendly and knowledgeable employees
            I go there a lot as the employees are always willing to help and I am 77 and disabled , they NEVER make me feel like a bother , I appreciate that as at my age that is not always the case at many stores .
            by
              • Recommended
              Top Notch Customer Service
              I came for a return and to pick up a couple of items. Though the item I needed wasn't in stock, the employees went above and beyond in taking care of my issue. I interacted with several employees, each were kind and helpful. I felt like I was in Chikfila!
              by
                • Recommended
                Well run HD store in city center
                The NE Quarry HD is well run, helpful staff, well stocked with wanted brands.
                by
                  • Recommended
                  Excellent Manager, Pat
                  He was very accommodating
                  by
                    • Recommended
                    Kitchen Cabinets and Employee
                    I bought my kitchen cabinets and Appliances with Dan G in cabinetry. He was a Fantastic designer to work with! 5+ stars!! I would recommend him to anyone who needs a designer!
                    by
                      • Recommended
                      Best in Building and Gardening
                      This store is always, clean, well organized and has the Best employees!! I have bought carpeting, all my appliances and my gardening materials at this Home Depot!
                      by
                        • Recommended
                        One of the best
                        I'm between three stores, the Quarry, Fridley and Spring Lake Park. The latter two are good and convenient. But the help at Mpls Quarry never disappoints and recently they have gone above and beyond - with personality.
                        by
                          • Recommended
                          Assistant Manager Pat at MPLS NE is awesome!!!
                          The assistant manager Pat helped me in a very frustrating situation. He proactively said hello and noticed that I was frustrated. He then helped hunt down and special ordered some decking that Home Depot had discontinued right in the middle of our project. I was frustrated, but he helped resolve the situation. Hey Home Depot give Pat a raise and get Timbertech back in your stores.
                          by
                            • Recommended
                            Well managed store, great employees
                            Employees always try to help. Shelves well stocked. Returns easy when needed.
                            by
                              • Recommended
                              Customer service
                              We received wonderful customer service from Rodrigo. He took extra the extra time to make sure we were comfortable with our purchase!
                              by
                                • Recommended
                                Excellent Customer Service
                                Rodrigo in appliances helped me to select the best choices for washer and dryer, and also helped me to resolve a puzzling phone call from LG. Many employees stopped to greet me as I shopped. Very good customer service
                                by
                                  • Recommended
                                  Great job
                                  As a customer who consistently makes purchases at the Pro desk, I would like to express my sincere appreciation for Wade’s exceptional salesmanship. His professionalism and dedication to providing exceptional customer service are truly commendable. I am grateful for the exceptional service I have received from this team.
                                  by
                                    • Recommended
                                    Poor service installation of kitchen cabinets and store communication
                                    We had new kitchen cabinets and countertops installed using Home Depot’s services. 3-4 day cabinets took months to complete and poorly done.Store did no over site of the project promised compensation and follow up the 3 times I went to the store. Never heard back and our upper cabinet is still 1/4 “ off over our stove. Countertops were well done.
                                    by
                                      Endless requests for shopping feedback
                                      This does not to relate to this Home Depot in particular. It relates to ALL Home Depots. Please stop wasting our time asking us for our shopping experience feedback every time we buy something.
                                      by
                                        Samsung Gas Range
                                        Salesman was a positive influence, on my making my range purchase/decision from Home Depot.
                                        by
                                          • Recommended
                                          Dylan Saved the Day!
                                          This 5 star review is for Dylan. We were frustrated with our experience of ordering a door. It sat for two weeks at Home Depot. We were never notified. We called to inquire to learn it was there. We could not get in touch with the installer we had paid for so we went to the store. Dylan was awesome. He was apologetic and kind and helpful. While we decided to install the door ourselves, Dylan inspired a positive feeling for us in the end.
                                          by
                                            • Recommended
                                            Great Home Depot!
                                            This Home Depot in NE Mpls is amazing. The employees are awesome and helpful. There is always someone nearby wanting to help. Highly recommend.
                                            by
                                              • Recommended
                                              Great location
                                              I have continually had a positive experience at this Home Depot location. The staff is knowledgeable, courteous and concerned with your satisfaction.
                                              by
                                                • Recommended
                                                Hydrotech Garden Hose & Quick Connect
                                                My recent purchase of the Hydrotech Garden Hose and quick connect and so far, I' 'm incredibly happy with the products. However, I've only used them once.
                                                by
                                                  • Recommended
                                                  Home Depot makes their customers do the checkout work for Home Depot. Idiot attendants stand about yakking with co-workers & gaping at customers. They only step in to "TRAIN" the Home Depot Customer to so their job as a casheir
                                                  Home Depot makes their customers do the checkout work for Home Depot. Idiot attendants stand about yakking with co-workers & gaping at customers. They only step in to "TRAIN" the Home Depot Customer. What is the point of sending THIS SURVEY when the customers have to check themselves out at the cash register? I worked as a cashier and I got PAID. It was a job & it still is a job when you have to check yourself out at the store. THIS SURVEY IS IDIOTIC!!! NO CASHIERS EXIST WHEN I SHOP AT HOME DEPOT!!
                                                  by
                                                    Generally good store, but watch out for checkout process
                                                    I have found many useful things at Home Depot over the years. However, recently I let an employee check me out at the self-checkout station. She charged me twice for a $57 can of paint, and I did not realize this until I got home. Be careful at checkout.
                                                    by
                                                      • Recommended
                                                      Great Pricing for Quality Products and Outstanding Customer Service
                                                      I came to Home Depot to purchase luxury vinyl flooring from Lifeproof. I compared quality, features, appearance, and pricing from several home improvement stores and determined that purchasing Lifeproof 30 MIL Planks from Home Depot checked all the boxes! As a bonus, I found the staff @ the Northeast Minneapolis Home Depot very helpful and friendly!
                                                      by
                                                        • Recommended
                                                        Great store Minneapolis
                                                        Handy location, helpful staff.
                                                        by
                                                          • Recommended
                                                          Great customer service!
                                                          Very friendly people, exceptional customer service, warm and inviting like a hometown store ought to be.
                                                          by
                                                            • Recommended
                                                            Challenging location.
                                                            The shopping center is hard to get into and out of. The store is a typical Home Depot facility with a diverse and well-stocked inventory. But they apparently struggle to find and/or train well-informed employees to help customers identify and locate the products needed to complete a given project. It's very difficult to find a person to direct you to the right place and when you do, they often don't know what you need or whether they have it. I have observed this repeatedly on visits to this facility.
                                                            by
                                                              Showing 1-30 of 644 reviews

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