Reviews for Monticello #2840

always a pleasant experience at this store never disappointed

Cashiers are super friendly!

See janell in customer service for any problems. She will take good care of you.

Prices are higher than others even with V.A. discount however they always have in stock what I need and the staff is very friendly.

Devonna and Roger in the flooring department were awesome to work with!!!! Would recommend them to anyone!

excellent friendly customer service and is well stocked with needed items.

Rodney in flooring is amazing. Highly knowledgeable and very professional. Will never go to another Home Depot for any flooring need.

The staff including the cashiers are always help full.

If you have pet allergies, HD doesn't want your business. More animals roaming the aisles than the pet store down the row. They appreciate you spending your hard earned money there so much that they can't even be bothered to staff checkout people to assist you. You get to work for HD for free while you give them your money. Didn't realize times were so hard for the billionaires. Just like every other HD store in the country. Their new motto should be... Just Give Us Your Money and Leave.

I stopped at Monticello store on my way to the cities. I was really pleased at how the customer service staff were readily available in or near the isles I had questions about. Beats running down a clerk who doesn't want to be seen!

The store is always kept neat and clean. They have very helpful employees.

Clean and well kept with friendly and helpful employees. They had everything I was looking for where I expected to find it.

Store was good, found product I was looking for right away, got assistance right away. Store looked clean to me. The store associates were very accommodating and very friendly.

Very Knowledgeable Employees in Carpet and Flooring!! Also other Departments I get the help I needed !!

Everyone is always very helpfull. I love the layout of this location.

Monticello Home Depot has knowledgeable friendly employees.

not very good customer service asked for help 5 times in the Lighting Department and no one came to help us even after walking up to the customer service counter and even calling the on our cell phone they kept telling us that they would send someone over to help us after a half hour no one came so we just left went to the paint department to get paint and couldn't get anyone to help us there either.

Best home supply store around.

I went in the store looking for repair parts for a faucet. Finding the correct parts wasn't obvious, but an employee helped me. Not only did he help me look, but he also went and looked it up on the computer. When he came back he had identified the correct parts. The parts I purchased were correct and I was able to complete the repair job easily.

Michelle, Danielle and Brekyn were very helpful!

Very friendly, helpful staff in what we needed for paint. Definitely like shopping at the Monticello location!

Very disappointed in coordination of delivery service. Once sale is made out of their hands. Not able to influence or make any corrections. No ownership of failure to deliver item as purchased either the store, delivery service, or supplier

Talk to Keith in power tools if you want amazing customer support. This guy went above and beyond helping me today. THANKS KEITH

The associates are super helpful and nice. They will take you to the item you are looking for or find a different associate that knows where it is.

very friendly and help always there in comparison to other big stores I go to

Friendly knowledgeable employees..

In my experience, this store is top notch with it's customer service and knowledge of products. Every time that I go to this particular store, I am greeted with a smile and every single employee that walks by asks if I need help with anything. At our last visit, we even say an employee go above and beyond for another one. I love that!

Great service

Great service

Great service at this store.