#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(843)357-7534

Rental Center

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12262 Hwy 17 Bypass

Murrells Inlet, SC 29576

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Customer Store Reviews

  • 4.7 out of 1,019 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,019)
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Showing 1-30 of 1,019 reviews
Never agree to a major appliance delivery on or near the weekend
I purchased a gas stove it was delivered without the LP converter and it was unavailable in store I had to purchase somewhere else, 35 miles away, after 3 trips, because of parts error. Never accept a delivery on or near the weekend Home Depot will not honor their 48 hours warranty window
by
    Need to follow through
    Purchased $1500 washer and dryer and upon installation found out back door won’t open with how big washer and dryer are or our air vent to dryer would be cut off the installer said he also couldn’t flip the door to dryer even though it was paid for , there are dings and scratches on it I’m all around just very disappointed with this experience I was told Home Depot’s team would reach out to me by the installer and never received a call or anything just dropped it off left with a unhappy customer
    by
      1 found this review helpful
      Lazy millwork staff
      Shopping for a storm door. Two millwork people sitting at their desk, laughing and chatting, no customers. Neither spoke or approached me. The displays are noisy, so they had to know I was there. Found a door, loaded it myself and left. Thanked them for all their help.
      by
        Very friendly clean store
        They always have the fencing panels I need , I have been replacing sections, Had two deliveries to Socastee area in the last year.
        by
          • Recommended
          A pleasure to shop there
          Lately I've been driving from Conway to Murrells Inlet just to go to the Home Depot there. The product selection is great and the employees never fail to smile and offer help. It's a great place to shop.
          by
            • Recommended
            Fantastic person in carpeting/flooring dept
            we had an unusual problem with trying to match carpeting that was installed a few years ago by HD. Tammy Basenese went the full mile to insure that we would get the same carpeting to complete our project. Fantastic person to work with…with great follow up.
            by
              • Recommended
              Quite Surprised
              I do not like to have materials delivered to a job site because all of the warped, cupped, and damaged wood on top of the piles will be delivered. But with my trailer out of service, I was left with little choice. To my surprise, three deliveries now have been amazing. Only a handful of boards were undesirable but I cut them into smaller blocks and used them. The orders were accurate and the delivery fees were less than I would have charged my client. I highly recommend this particular Home Depot.
              by
                • Recommended
                Terrible return policy
                I ordered 25 bags of stone to be delivered but only received 18 I was then told I would have to pay for the 7 bags I already paid for and wait 7 to 10 days for a refund
                by
                  Great Employees
                  I shop this store frequently and have found the employees to be very pleasant and helpful. I always enjoy my shopping experience there. I recently purchased a floor model refrigerator that's in perfect condition at a deeply discounted price, thanks to an employee in the appliance department.
                  by
                    • Recommended
                    Handicap scooters never fully charged
                    As a handicap person I struggle every time I’m in your store! Very upsetting and frustrating! I love Home Depot, but I don’t like that. They don’t service those scooters.
                    by
                      Murrells Inlet HD
                      Store is overall clean and somewhat well stocked, only thing lacking in my opinion is sales associates to help when you need one.
                      by
                        • Recommended
                        Empty shelves
                        Shelves are consistently empty, products are still palletized on upper racks. Need more licensed forklift operators. Should emphasize keeping shelves stocked and neat. Disappointing.
                        by
                          Keep me spending
                          Where else do I go ?
                          by
                            • Recommended
                            Personnel are the best. Love dealing with all the great people working in this store.
                            I bought top soil, grab bars, pvc pipe and connectors, bath caulking
                            by
                              • Recommended
                              Polite and friendly
                              I have been shopping at my Home Depot for two years. In the early days the employees were not very friendly and hardly looked at you much less try to help you. But in the last six months i have seen a huge turnaround. The employees are now friendly and very helpful. What a wonderful turn around
                              by
                                • Recommended
                                Shopping for a grill.
                                All employees were helpful! Had grill assembled in 30 minutes!
                                by
                                  • Recommended
                                  Awesome Customer Service, beautiful store location, and store easy to find items etc...
                                  As a Home Depot longtime Customer it has always been a very positive and supportive place to assist on projects I have been involved in for Mr home and other friend's Homs
                                  by
                                    • Recommended
                                    No Service
                                    Could not get any assistance to help me get ladder off a shelf or load it in my car. I was lucky other shoppers were kind enough to help me.
                                    by
                                      old damaged fencing delivered
                                      Quick delivery of damaged fencing, split boards and bundles so right, frame was also damaged
                                      by
                                        Great Customer Service
                                        I have just moved to Murrells Inlet, this Home Depot is my new go to store. I have visited several times, they always have what I need in stock. The associates are well versed in the products and they have great customer service experience.
                                        by
                                          • Recommended
                                          terrible online e
                                          I bought on home depot online first and last time.i will never buy anything again. most frustrating experience. I'll go to lowest next time
                                          by
                                            Plenty of helpful employees
                                            Great location great supply on demand a lot of employees to help when needed stand behind their sales never have I had an issue that wasn’t resolved
                                            by
                                              • Recommended
                                              Love my Home Depot
                                              I don't go anywhere else for all my needs!
                                              by
                                                • Recommended
                                                Nor available. Oder online
                                                Bought an appliance at our local home Depot trying to get filters that was needed told need to order online. If you sale an appliance need to have at least filters at the store, especially for seniors, probably the majority of the shoppers
                                                by
                                                  • Recommended
                                                  Met my needs
                                                  The Home Depot employee was quite helpful leading me to the item I needed. He also helped me decide which one to purchase.
                                                  by
                                                    • Recommended
                                                    No help
                                                    Early shopper, wanted some outdoor carpet, asked 3 different store personnel for help at the carpet machine, 20 minutes later a sales rep showed up. Web site indicated carpet was in stock, come to find out it wasn’t. She told me I didn’t have the right store in my search, showed her the pic I took 30 minutes before I went to store, I took pic so would have right one, and it showed the Murrells Inlet store and she didn’t say anything. Ordered it on line.
                                                    by
                                                      Great Staff
                                                      Have bought appliances there and other cleaning products and cleaning equipment and never have I had a problem with them. The staff is a;ways there to help you find or answer questions. This too me is one o the better Home Depots in the area.
                                                      by
                                                        • Recommended
                                                        Very good customer service!
                                                        I have shopped this store quite a bit in the last few months because my husband and I are doing a remodel on our house. Every time we are there, we are asked if we need help or have we been waited on by an employee.
                                                        by
                                                          • Recommended
                                                          Best Home Depot
                                                          The people at this location are so helpful and always very kind.
                                                          by
                                                            • Recommended
                                                            Terrific salesman in the large applicance section.
                                                            We bought a LG Dishwasher with the expert help and explanations from your salesman. I failed to jot his name down but his code on the sales slip is DM87SX. He was knowledgeable, friendly, patient, and non-pressing. He made it an easy experience.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,019 reviews

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