#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(843)357-7534

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12262 Hwy 17 Bypass

Murrells Inlet, SC 29576

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.7 out of 1,039 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,039)
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Showing 1-30 of 1,039 reviews
Never agree to a major appliance delivery on or near the weekend
I purchased a gas stove it was delivered without the LP converter and it was unavailable in store I had to purchase somewhere else, 35 miles away, after 3 trips, because of parts error. Never accept a delivery on or near the weekend Home Depot will not honor their 48 hours warranty window
by
    Need to follow through
    Purchased $1500 washer and dryer and upon installation found out back door won’t open with how big washer and dryer are or our air vent to dryer would be cut off the installer said he also couldn’t flip the door to dryer even though it was paid for , there are dings and scratches on it I’m all around just very disappointed with this experience I was told Home Depot’s team would reach out to me by the installer and never received a call or anything just dropped it off left with a unhappy customer
    by
      1 found this review helpful
      Garden Center
      Amazing tons of plants , great selection and good prices, they have the ability to open two or more lines. The people are always very pleasant and will even help put things in your car if needed definitely my go to store.
      by
        • Recommended
        NA
        Not yet, not applicable till we use the dishwasher
        by
          • Recommended
          Lumber department
          Great help from whole department. Ron went above and beyond the call of duty! Thanks!
          by
            • Recommended
            PARKING
            Parking is horrible for a truck and trailer. The moving truck take up to much space. They could be moved closer together.
            by
              • Recommended
              Everything I need
              Great staff and clean organized store
              by
                • Recommended
                Good shopping experience
                As a older home owner, I appreciate answers to all my questions. They explain various features and show me a variety of products in different price ranges. Checkout staff is friendly and helpful.
                by
                  • Recommended
                  Outcome hinges upon the Hinges
                  I purchased a pair of hinges to repair a cabinet door. Performance is everything and to be honest the future of this positive experience hinges upon the proper working of the hinges purchased. My recommendation hinges upon the hinges functioning properly.
                  by
                    • Recommended
                    Great store
                    I really like this store. The employees are always friendly and helpful, many have been there for years and are knowledgeable about all kinds of diy projects.
                    by
                      • Recommended
                      Happy to shop where they have the product we want in stock
                      Flooring is ready to pick up, our contractor has an account at this store, double thumbs up
                      by
                        • Recommended
                        Great store clean and neat
                        I frequently visit this store and everytime but once, they were out of stock on an item. In recent times it hasn't happened at all, plenty of stock. I just saw that this store has a tool rental department. That is awesome and extremely convenient.
                        by
                          • Recommended
                          Parking and entrance roads
                          Parking lot is to small. The entrance and exits are not well designed and need to be improved. The state and county need to improve road way in this area.
                          by
                            • Recommended
                            The Store Is A Mess.
                            The aisles are almost impassable. Stock, in most cases, is laying all over the place and in many cases impossible to get at because of forklifts and the like are blocking the aisles. Many times I have had to order my merchandise because it takes weeks to get it from the store which is 5 minutes away. The store manager needs to get busy and start managing.
                            by
                              Flooring Department
                              Outstanding service was given by Scott Russo & Brandy.
                              by
                                • Recommended
                                Noteworthy
                                The customer service counter help was terrific!
                                by
                                  • Recommended
                                  Always clean
                                  This store is always clean and well stocked for the parts I need.
                                  by
                                    • Recommended
                                    Renovation project
                                    A two month renovation project coming to a close. HD has made buying (and returning) material's for my kitchen project easier. Well staffed customer service dept and knowledgeable people throughout the store have made a huge edge up on your competition. Thank you
                                    by
                                      • Recommended
                                      Storm Door
                                      Went looking for a storm door. Neighbor recommended Home depot. He had them come out and install one last week. Sales agent was very cordial and knowledgeable. Found style.we wanted. They will be out next week to measure and then return to install.
                                      by
                                        • Recommended
                                        The employees at the Home Depot- MURRELLS INLET are more eager to assist customers than other local stores.
                                        We bought a Bread Box. Home Depot Cashier ordered it on line for us. The Bread Box arrived for our pick up on the date promised. Thank You Home Depot.
                                        by
                                          • Recommended
                                          idiots
                                          ordering the right parts is not your store employees responsible but your buyers thats another problem
                                          by
                                            Getting help
                                            Staff disappears when u need them
                                            by
                                              Very hard to get assistance
                                              I asked three different employees where the air purifiers were and all three sent me to all different places in the store There were none so I walked the whole large store and left with no purchase People used to show you where items are that you request
                                              by
                                                GREAT A Customer Service
                                                Matt was amazing, he was kind, patient, knowledgeable and helped us with everything! He got us at up with an estimate then when we came back Sabre helped us because he was with another guest, but she was great as Well! There was an older bald guy who walked passed up more than once and NEVER even said hello or asked if we were being held and he wasn't with another guest, he just ignored us as if we weren't there, so I'm grateful for Matt finding Sabre to help us finish our purchase for our brand new home! We are forever grateful and happy with our service!
                                                by
                                                  • Recommended
                                                  Lazy millwork staff
                                                  Shopping for a storm door. Two millwork people sitting at their desk, laughing and chatting, no customers. Neither spoke or approached me. The displays are noisy, so they had to know I was there. Found a door, loaded it myself and left. Thanked them for all their help.
                                                  by
                                                    Very friendly clean store
                                                    They always have the fencing panels I need , I have been replacing sections, Had two deliveries to Socastee area in the last year.
                                                    by
                                                      • Recommended
                                                      A pleasure to shop there
                                                      Lately I've been driving from Conway to Murrells Inlet just to go to the Home Depot there. The product selection is great and the employees never fail to smile and offer help. It's a great place to shop.
                                                      by
                                                        • Recommended
                                                        Fantastic person in carpeting/flooring dept
                                                        we had an unusual problem with trying to match carpeting that was installed a few years ago by HD. Tammy Basenese went the full mile to insure that we would get the same carpeting to complete our project. Fantastic person to work with…with great follow up.
                                                        by
                                                          • Recommended
                                                          Quite Surprised
                                                          I do not like to have materials delivered to a job site because all of the warped, cupped, and damaged wood on top of the piles will be delivered. But with my trailer out of service, I was left with little choice. To my surprise, three deliveries now have been amazing. Only a handful of boards were undesirable but I cut them into smaller blocks and used them. The orders were accurate and the delivery fees were less than I would have charged my client. I highly recommend this particular Home Depot.
                                                          by
                                                            • Recommended
                                                            Terrible return policy
                                                            I ordered 25 bags of stone to be delivered but only received 18 I was then told I would have to pay for the 7 bags I already paid for and wait 7 to 10 days for a refund
                                                            by
                                                              Showing 1-30 of 1,039 reviews

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