#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(256)512-5824

Tool & Truck Rental

(256)512-5821

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1035 Memorial Pkwy Nw

Huntsville, AL 35801

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 547 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (547)
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Showing 1-30 of 547 reviews
Dented up toolbox
I drove from cullman to Huntsville just to get the husky 4 Draw top toolbox. Got it home it has 3 dents.
by
    Most helpful and friendly staff at this Home Depot.
    So glad I was able to purchase a large rolling tote for my Christmas decorations. I have also been looking for a gallon of “Odorban” air and laundry freshener for months and they had gallons.
    by
      • Recommended
      The best one around
      I am in Home Depot at least every month, spring time weekly. Love your spring time flowers Even my little doggie likes to go as she's offered a little treat Everyone treats her like royalty...It ends up being a fun trip to purchase anything from Home Depot.
      by
        • Recommended
        Product displacement
        I had tired to purchase a clearance item in the store that was marked clearance home depot assistant manager did not horror customer policy why have price stickers on shelves if that not the purchase price. Frankly that fraudulent. The store is a mess products not placed in correct location with clearance items. Clean house with disrespectful employees an management do better home depot.
        by
          Can’t give a zero
          Absolutely the worst customer service in the HSV area. If you know exactly what you need and where it is, they may have it there. Don’t expect any service other than, “we are trying to do better” I am left with a turn up house due to their unacceptable quality control.
          by
            Exactly what they told me on the phone it would be.
            Snap for health on the phone and in person when I arrived at the store. They were cheerful and pleasant.
            by
              • Recommended
              Most helpful, friendliest employees
              This Home Depot is the best stocked store I’ve ever shopped. The employees are hands down a 10 out of 10! The cashier in the garden department is usually the same every time and she is the most cheerful person I think I have ever met. I don’t know her name but this world needs more people like her. She’s an absolute angel.
              by
                • Recommended
                Awesome Customer Service
                I visited the store late one evening and Jeff was so helpful in the lumber department. He gave me several suggestions and was very patient . I will definitely return to Home Depot for all my DIY projects.
                by
                  • Recommended
                  Knowledgeable associates, good products.
                  I like the products and method inwich I am treated as a customer in their stores. Home Depot associates have product knowledge and are happy to take time to share, a PLUS in current day society.
                  by
                    • Recommended
                    Excellent custom service
                    The sale person at the North Parkway store in Huntsville, Joyce the flooring department Great customer service skills.
                    by
                      • Recommended
                      Joyce is clearly an angel.
                      Greg was very helpful at the at the pro desk. I finally pulled the trigger and bought the flooring Joyce had been helping me with for about three weeks now, and the Fred's were on point making sure I got out quickly and that my needs were addressed.
                      by
                        • Recommended
                        Milwaukee neck light
                        Been trying to buy it for a week, the app said 7 were available. Sent in twice over 4 days and no one could find them. Management wasn’t available to help. Tried to purchase at customer service but was rudely told the app was wrong you don’t carry that product in store. Come home complain to HD online get the same response from them. Pay extra to expedite go in on 7/24/24 and product is hanging on the rack
                        by
                          Above and beyond
                          I had a problem with an online order. Mazell fixed me right up with a smile! Thanks
                          by
                            • Recommended
                            Fantastic
                            I go to this HOME DEPOT…looking for the cashier YOLANDA SMILE AND FRIEND-LIKE Yolanda is in the 1035 N Mem. Pkywy. HUNTSVILLE AL 35801. My name is Jane Rees
                            by
                              • Recommended
                              Disappointed
                              Had a bad experience with Andrew when picking up an online order for a grill. The grill was noticeably scratched in the front and he was rude and condescending that I was not interested in taking the damaged grill. This is the first time I have experienced this at this HD.
                              by
                                Customer service
                                Every time I am in this location I have the best shopping experience!!! Wonderful customer service!!! Well stocked, clean, employees are always eager to help me. The best location
                                by
                                  • Recommended
                                  Great inventory
                                  I bought a Toro lawn mower a short time ago and I love it.
                                  by
                                    • Recommended
                                    Poor customer service
                                    store is not very helpful, and blames all issues on a mysterious "system"
                                    by
                                      Customer service is lacking in this store
                                      It took awhile before someone acknowledged I was at the return counter. On the way out the employee at the self check out was leaning against counter and on their phone. Not crazy about self checkout anyways.
                                      by
                                        Outstanding Service
                                        Over the years, I have found that Home Depot is consistently outstanding in hands-on customer service. The employees have gone above and beyond, so many times, to search for what I need, and even took time to help me with helpful information about my project. They are very knowledgeable and willing to assist, and there are more employees available, than at other home improvement stores. I am a very satisfied customer.
                                        by
                                          • Recommended
                                          Greg P is the best!
                                          I have been in twice now and Greg P. has gone above and beyond to help me find exactly what I need without frustration or anxiety. He is incredibly helpful, knowledgeable and deserves a huge raise!
                                          by
                                            • Recommended
                                            Easy to find need products quickly
                                            Purchase Items needed for picture hanging this noon
                                            by
                                              • Recommended
                                              Great service!
                                              I was in the process of mounting some heavy shelves and realized I needed a stronger drill. Sean(or Shawn?) Norman was absolutely amazing. He was incredibly thorough and informative. He presented me with several options and was very patient while I sifted through them until I made my final decision. With his help, I was able to mount two heavy shelves completely by myself as a young female with zero experience in mounting or power tools.
                                              by
                                                • Recommended
                                                Best Customer Service I've had at a Home Depot
                                                Yesterday I bought a generator at this location. Not once did I have to ask for help. Not once did I have to ask for help loading and unloading the generator. And Yolanda, the cashier at the Pro Desk, was an absolute treasure. Her smile, laughter, and attitude were awesome. So much so that I asked her for a hug before I left the store!
                                                by
                                                  • Recommended
                                                  Great employee
                                                  Charles has always been friendly and helpful when I need assistance!
                                                  by
                                                    • Recommended
                                                    Great service
                                                    Kaylyn H was a joy when my mom returned her product!
                                                    by
                                                      SDS Drill Bits
                                                      I needed some large drill bits for a job. I was able to search on-line, verify availability and the location in the store. Spent very little time locating the items, checking out and getting the drill bits to the job site.
                                                      by
                                                        • Recommended
                                                        Very good work
                                                        Kaylyn was very nice and helpful. She is a good example for the store and company. Other associates should learn for from here. She is very personal. I do appreciate her for being a good sales person. Thank you Marvat moore
                                                        by
                                                          • Recommended
                                                          Great and amazing place we shop there often
                                                          Pattie is a employee that needs to be recognized and as a team player she was very helpful and friendly and answered and helped us with everything and pick the best refrigerator we needed
                                                          by
                                                            • Recommended
                                                            Awesome employee yolanda
                                                            Me and my wife always look for yolanda to be cashed out. Always smiling and always happy. She just makes our day.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 547 reviews

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