Reviews for North Lincoln #3209

their associates avail are ALWAYS willing to assist even if currently on a chore

The employer at the paint Dept , Rachel was very helpful. The cashier was very friendly Lisa. I am very thankful to have great service unlike the Home Depot that is much closer to where I live. I wasn’t happy that I had to drive a half hour thru rush hour traffic then another half hour to come home. So I was thankful for the great service I received and products were available. . The Home Depot close to me did not have product available. So it made it for a long night to get home. Instead of getting home at 5:30 I didn’t get home till 7:05.

I've always been happy with my shopping experiences at both of the HOme Depot stores in Lincoln, NE. My shopping this time was good. My unhappiness is with what I think was INADEQUATE CONSIDERATION of my complaint regarding the rental of the chipper which I rented earlier in the week. I told the cashier AT THE TIME OF THE RETURN of my dissatisfaction with the equipment performance. I wrote a complaint a day or two later about which I've not received a reply. In view of the fact that store personnel at the entrance at the rental department agreed with me, I think that $1.84 discount on a merchandise purchase is PRETTY TRIVIAL on a rental for which I paid $120.87

This store does nothing to enforce the mask mandate. If you want to go catch Covid, this is the place. Employees and customers alike go with their mask pulled below their nose. Utterly selfish, irresponsible and disgusting. I will drive across town to a home store that cares about my health and safety. I asked the cashier about it and he said it was store policy to not say anything. Barf.

Was in Sunday to pick up some items for a project. Spent most of my time wandering around the store looking for what I needed. Nearly every employee I would see in an aisle saw you coming and played the avoidance game rather than be available to assist. When I did manage to get one associates attention his response was the item your looking for is somewhere in aisles 8-12 or maybe an end cap, check those too. I'm like OK shouldn't you kind of know where things are located or look then up?

I always enjoy shopping at this store. The employees are friendly, easy to find, and always go out of their way to help.

Always helpful and willing to give advice.

I went into Home Depot to return or exchange a mower. I was also walking in without my receipt and knowing if I put anything on my card. Luckily enough I had used my cc for it. Donna & Michelle helped me at the Customer Service Desk. We ended up returning the mower and price matching one close to it. Thanks Ladies! It made my day to be treated good after bad times shopping places!

The store was very clean, staff was very available to answer questions and to help. I enjoy shopping here and will continue.

Great service!

Customer service is sorely lacking in a lot of stores and The Home Depot is no exception. Employees walk by you while they are looking at their phone or they just give the usual, "No, I don't know."

I've been shopping at this Home Depot since it opened. I've had some very unpleasant experiences early on, and things have continued to improve over the years. Now, Home Depot is my first stop shopping place. Always a good selection of products, friendly associates with willingness to help me find what I'm looking for. If I don't know the name of what I'm looking for, and have to describe it, I get a personnal escort to the area I need to find what I want.

Not enough help and they don’t offer to help to begin with. I had contactless pickup and what I got was hurry up and stand in line. Wait for an endless period of time for an associate.

Tony helped me pull 26 bags of mulch off the shelf and then load into my truck. Pleasant young man and very helpful and polite. Give this hard worker a raise!

good

As mentioned in my survey entry..... Upon check out at 11:38 a.m. at he service/return counter on 03/19/20 three Home Depot reps engaged in a conversation regarding a customer that had entered the store. One rep stated to the others “ that one doesn’t seem like the type that would be stealing”. I added my comments to the three by asking them if that is what they did while at the counter “passing judgment on customers as they came into shop” one of the reps replied back with a giggle “ yeah that’s our job”. I replied “WOW!” This is so disgusting on how Home depot and their reps conduct their business, or at least according to the rep at the service/return counter. Associates not at all friendly or helpful.

Home Depot Has Good Service and is clean.

Friendly and helpful employees.

The store is very clean and organized. All the employees are very helpful.

The store is clean and the employee is very helpful when need help .I always shop at Home Depot for my home improvement.

Jose in the carpet department was fantastic. He made our shopping experience much easier. Quentin was also extremely friendly and willing to help find us the help we needed. Both employees and those like them, are the reason we will continue to shop at this store.

This is a great location. Andy helped me today pick out what I needed and recommended a couple of tips that will help me with my project

I always come to this store. Its always clean and the employees seem to ask if you are finding things ok or if you need help with anything. Today I did take advantage of the assistance and glad I did. I must add I HATE SELF CHECKOUT!!!! If you want me to check myself out pay me to do so. This store has Outstanding employees at the registers that they do have. Mine was named Darlene and did a wonderful job and kept a short conversation that made me feel welcome to be there.

This store is always clean and easy to find things in. If I can't find it, there's always someone to help. One of my favorite stores!

I found what i needed easily. Assistance was available.The store was very clean and customers service was great.

Good shopping experience. Service Desk clerks Vinda and Donna extremely helpful in getting a Credit Card account set up and then later checking me out with my merchandise. A+

Go to home depot where they treat your needs as if they were there own.

Great tools

Great employees, made our buying experience enjoyable..Especially Jose in flooring, & Carla Rose in paint..

Carrie's top of the line power tools