Reviews for N Mcallen #516

I’m a regular customer at the North McAllen store. Checkout clerks are always happy, helpful and professional. Store seems to lack floor personnel some times. Luckily the store app helps me locate items that may be hard to find.

Always has what I need and the shade at this location always willing to assist

Appliance salesperson kept leaving at time of questions. Had bad attitude.

Can't find someone to help you. Once you find someone they paged a person to help you when they are in the area that you are looking for an item.

Excellent customer service

Poor customer service !

I been client for 8 years at home Depot in my area , McAllen and mission Texas.

Had to pick up a lawn mower and edger. The gentleman David checked stock and then the floors for any availability. He found what we were looking for and ensured the items were delivered to checkout where manny was waiting for us and assisted us with the payment and offered warranty. He made sure we had all items and wished us a great day.

The personnel at this local Store in North , McAllen, Texas are the BEST that I have EVER encountered at a Home Depot. Problem Solving is their Specialty!!!

I purchased a dog kennel at this store location. I was shopping with my 10 month baby boy and went in to look at prices. The associate named albert offered assistance and showed me what they had in stock. With his excellent customer service and knowledge i ended up spending more that what i wanted too, but it was well worth it. The store is clean and seems like every associate cares. What a great store to shop at.

Edward from service desk was very friendly and helped me with all my needs and questions I had !

Erika puente has good customer service well teach an good worker

Just moved to Edinburg and this is my nearest Home Depot now! Love the insane variety of plants this location has compared to my old one. 4 stars because I add a bad experience with a customer service associate, very rude. But otherwise the associates I meet in garden are so sweet. <3

Every one was very helpful, prompt, and in a good mood!

The products in this store are always in their proper location and in their proper box

We bought a couple of appliances and hardware for our new home once we get married and they look so awesome!

Gardening center is amazing, love the variety and selection of items available

I bought a range yesterday and everything went well because of a gentleman who took care of me as I was looking at the different ranges on display. He knew what he was talking about as he showed me the different brands of range. I am happy with my buy!

Had a great experience with the sales person. He was patient with me when I was asking about different models of cooktops. He never expressed any frustration with all my questions.

Jeff from Trenton location helped me find my item really fast. Excellent customer service. Thank you Jeff

I bought 6 bags of 60 lbs Quickcerte and no one helped me load them.

Employees are not extremely helpful and patient when needing help

Worst customer service at service desk especially a cashier named Daniela and supervisor autum .customers be aware that if you want to pay for something you will be treated disrespectful and cashier will be annoyed for help you.

Efficient, clean and well staffed store unlike their major competitor. I was helped by Gabriel and it was not even his department.

Excellent cashiers and floor staff, but horrible on customer service specifically a lady there named Daniela try to avoid she's very rude and very unpleasant to deal with. The rest of the staff are pretty amazing! Cashiers are friendly and the floor staff extremely helpful.

TODAY i WENT TO THE STORE TO BY A PAINT FOR A PROJECT AND MENTIONED TO BERNARDO THAT i HAD TO MAKE A STOP AT SRM WLMS TO GET A PAINT MATCHED OF A PAINT FOR THE EXTERIOR OF MY HOME, HE SAID IF YOU HAVE A SAMPLE I CAN MATCH IT...AND HE DID AND SAVED ME A BUNCH OF MONEY! THANK YOU SIR!

Paint that he recommended works exactly as he described it would. And the color on my walls he recommended as well works extremely well together.

I’ve found many deals on Milwaukee tools that have led to many purchases. Staff had also been very helpful in assisting with my purchases.

Everything good and clean and people friendly and helpful highly recommend

I appreciate the professionalism and kindness given by Linda Flores, I believe that’s her last name, in the appliance section. She was helpful, knowledgeable and patient. Thank her for me.