#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(913)652-3404

Tool & Truck Rental

(913)652-3410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9600 Metcalf Ave

Overland Park, KS 66212

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 575 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (575)
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Showing 1-30 of 575 reviews
Good experience
They have a wide selection and various brands for the most part. I've been happy with they service I've received at Home Depot and the prices I've paid. They price match other companies.
by
  • Verified Purchase
  • Recommended
Making sizeable purchase/setting up delivery
Sarah at the customer service/returns area was terrific - very friendly - and handled transactions quite well. I made a sizeable purchase -and had a return - and all was handled efficiently including setting up for a delivery.
by
  • Verified Purchase
  • Pro
  • Recommended
Friendly Associate
as I was buying heavy products a very friendly associate helped me from the moment of decision til he loaded the items in my car
by
  • DIY
  • Recommended
Great experience
The store was very clean and it was very easy to find what I needed. Multiple associates available to help if I needed it.
by
  • DIY
  • Recommended
Best cashier ever!
The cashier was extremely courteous and helpful. She went out of her way to make this a pleasant experience.
by
  • DIY
  • Recommended
Best associates!!!
Gary in the Plumbing department was incredibly knowledgeable and helpful when I explained the issue I was having with our washer drain. He provided a creative solution that has taken care of the issue. He was very friendly and took the time to understand the problem we were having. Yolanda, our cashier, was super friendly as usual. I frequent this Home Depot often, and she has been my cashier more than a handful of times. She is always in a good mood, and she will definitely put a smile on your face!
by
  • DIY
  • Recommended
Love this store!
No matter what we're looking for, we can find it at Home Depot. Prices are comparable to those at discount retailers so we just chose to shop here for home items. I've bought everything from shower rods, curtain rods, door locks, plants, totes, storage containers, fire place... Yes, we look at Home Depot as our "go to" store!
by
  • Verified Purchase
  • DIY
  • Recommended
Excellent service
The associates were great help and responded quickly to me. I had purchased a tool box that consisted of 2 boxes that were between 180-270 lbs each. They loaded them up and loaded them into my truck quickly and with a smile. Great service from great people.
by
    • Recommended
    Great help in tool rental
    If you are renting a floor sander look forfor Clint! So helpful!
    by
      • Recommended
      Great Customer Service!
      Everyone is so helpful and courteous and will go out of their way to ensure you find what you need! The product selection is good and offers everything I needed either in the store or online.
      by
      • DIY
      • Recommended
      Great Store
      Great products and service-never have to wait to find help with my questions
      by
        • Recommended
        Good Value
        Store is clean, products realtively well organized and labeled. People very friendly and try to be helpful.
        by
        • DIY
        • Recommended
        Great store! Great Staff!
        Before coming to Home Depot, I made a stop at an competitor. I was very unsatisfied with the sales associate that was helping me, therefore I decided to drive across the street to Home Depot. What i found was the appliance that I was looking for at about the same price. The difference was the sales associate Linda. She was amazing, and she helped with me having an excellent buying experience, I feel that she is an excellent asset to the Home Depot Company. Not only was she incredible so was her manager Bruce. I had a timing issue with the installers with my new appliance, I called and explained my situation to Bruce. He later personally came to my house with another associate and installed my dish washer. Bruce came to save the day, and for now on I am a loyal Home Depot customer. Your the best!!! Thank You!!!
        by
          • Recommended
          good work
          this store always seems to have what I need at a good price.
          by
            • Recommended
            Happy
            Good store to visit always has the items I need in stock
            by
              • Recommended
              Extremely friendly and helpful associates
              I ordered a water heater on line and elected to pick up at the store. I was pleased with the ease of pick up and the friendly and helpful nature of the associates.
              by
                • Recommended
                Great experience
                Went in to purchase a storm door and the rep was helpful. Highly recommend them.
                by
                • DIY
                • Recommended
                Great Experience with the Kitchen bath designer
                The kitchen and bath designer was very helpful in guiding me as I started the process to begin my kitchen remodeling project. He took time to explain new products and what to consider first , It was a very pleasant experience .
                by
                • Verified Purchase
                • Recommended
                YOLANDA EMPLOYEE OF THE MONTH
                I AM ALWAYS AMAZED AT HOW JOYFUL AND PLEASANT YOUR CASHIER YOLANDA HAS BEEN.. I DO A LOT OF SHOPPING IN THIS AREA AND HAVE NEVER HAD A MORE PLEASANT EXPERIENCE AS I'VE HAD IN YOU STORE WITH HER ASSISTANCE.SHE IS A REAL ASSET AND YOU SHOULD FEEL VERY LUCKY TO HAVE HER...JEFF BURTON
                by
                  • Recommended
                  Sunday Morning Sunshine!
                  The store was clean and well organized. The pro desk was closed so it took a second to flag down an employee, not because they weren't paying attention, but because they were all busy working with other customers. That's not a bad thing. It would have been nice if the pro desk were open on Sundays. But I like home depot, the employees are always knowledgeable and willing to lend a hand. I am a business owner and run a warehouse. Home Depot is my first choice every time.
                  by
                  • Pro
                  • Recommended
                  Cashier went Above & Beyond!!!
                  I left my wallet laying on the counter and Yolanda, the cashier found it and tried to catch me before I left the parking lot. I did not realize I had left it for about 30 minutes and frantically called the store and the manager, Brian assured me they had found it and put it in the safe. It was Yolanda's quick action to see what I had done and secure it that I am so grateful for!!! It is so nice to know that employee's care and are willing to go above and beyond to help customers!!!
                  by
                    • Recommended
                    Great store and sales associates!
                    I was very happy with the help I received!! The sales associates were very knowledgeable!
                    by
                      • Recommended
                      Great store experiencce!
                      Very knowledgeable, friendly, helpful sales associates!
                      by
                        • Recommended
                        ALWAYS EASY TO FIND AND BUY AT HOME DEPOT!
                        I needed only some small items. I went to hardware where a gentleman showed me several places for the item i needed. He even looked up another item and directed me precisely to where i found other items!
                        by
                        • Pro
                        • DIY
                        • Recommended
                        Love this store
                        Not much you can't find at Home Depot. Wife loves all the decorating and remodeling ideas. Everyone friendly and helpful but Geoffrey in appliances and Richard at checkout are exceptional.
                        by
                          • Recommended
                          Great store experience
                          Happy with my purchase of sump pump - salesperson did great!
                          by
                            • Recommended
                            Lumber associates want to play on the forklift rather than offer help to people loading their carts with long heavy lumber.
                            Lots of associates running around in departments but no one offering to help customers, or get someone whom could help customers, that I could see. I worked for Home Depot when the original owners still had control of it. The customer service used to be emphasized as number one, but has gone down hill significantly since then.
                            by
                            • Pro
                            BLACK FRIDAY SPECIALS
                            THANK YOU BLACK FRIDAY SPECIALS ON SUNDAY MORNING. I WAS ABLE TO REPLACE TWO KITCHEN APPLIANCES WITH DELIVERY, HAULING, AND INSTALLATION FOR UNDER $900 IN LESS THAN ONE HOUR'S TIME WITH NO HASSLES.
                            by
                              Metcalf Location Does It Right
                              The store always has what I need and it is almost always available in the store when I need it. The associates are always helpful and I appreciate them helping me through purchases in the plumbing section. The self checkouts work well and the associate in the checkout area are very, very nice, helpful, and fast.
                              by
                              • DIY
                              • Recommended
                              Home Depot/Ceiling Fan
                              I purchased a ceiling fan and was completely satisfied.
                              by
                              • DIY
                              • Recommended
                              Showing 1-30 of 575 reviews

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