#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(541)516-3902

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

300 Nw Quince Ave

Redmond, OR 97756

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 459 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
Great employees
Great customer service at the Redmond, Oregon store. Super helpful and friendly employees.
by
    • Recommended
    They have hands down the best employee named Cory working customer service
    If you ever want to feel like you’re a priority in a store come here when Cory is on shift and I promise you, you will have the most amazing experience shopping. You won’t feel rushed. You will get your questions answered and not feel like a bother, you will get met with kindness and respect. I’ve never reviewed a store. Much less an employee. But I feel so obligated to do so with him due to the experience he gave us while shopping at Home Depot one evening. I’ll forever be a costumer as long as he’s employed there.
    by
      • Recommended
      Great customer service
      Jeff in hardware is awesome. He went out of his way to ensure that I got my product from the overhead.
      by
        • Recommended
        Cheerful staff
        We were dreading running all around the big store to find the unique product we needed , the employee Austin was knowledgeable and very helpful and pleasant, he took us right to everything we needed and made the trip easy and fast. Everyone who works there that we came across was cheerful , we definitely will continue to shop here.
        by
          • Recommended
          Great Customer Service
          Sean understood appliances and especially refrigerators. Was very helpful in finding the proper size of refrigerator and with the desired features.
          by
            • Recommended
            New Appliances
            We had a wonderful experience with Sean Ferraro, she is an Appliance Specialist at Redmond Home Depot!
            by
              • Recommended
              GREAT STORE
              I WENT INTO THE REDMOND HOME DEPOT WITH A LONG SHOPPING LIST. I WAS REFERRED TO THE CONTRACTOR'S DESK BY AN EMPLOYEE WHO WAS ASSISTING ME, WHEN WE DISCOVERED THE STORE DID NOT HAVE THE AMOUNT OF BIRCH PLYWOOD I NEEDED. LINDA AT THE CONTRACTORS DESK WENT OUT OF THE WAY TO ASSIST ME AND HELPED ME FIND ALL THE OTHER LITTLE PARTS I NEEDED TO COMPLETE MY PROJECTS, THANK YOU LINDA
              by
                • Recommended
                Superb employee
                Natasha was extremely helpful multiple times, once I asked her for helped and she didn't just give me an isle number she went with me to look, the second time she just seen the confused look on my face and asked if I needed help again.... then she helped me apply for a credit card very fast and efficiently
                by
                  • Recommended
                  Great customer service despite store manager
                  If you need any help at this location, I recommend Monica, Bonnie and Cory. These three gals always go above and beyond to help or correct any issues. My one and only interaction with manager Xy was very disappointing after asking for assistance. He gives incorrect info and goes against Home Depot policy. Hot tip: despite what Xy says, Redmond home depot store will match exclusive offers from Home Depot online if the store has all the items to make the bundle deal. I spent hours on the phone to confirm this multiple times with Home Depot main customer service.
                  by
                    • Recommended
                    great service
                    we buy stuff from homedepot all the time love how easy it is to return things if you have a problem they have great service there is always someone to help you on whatever you are working onwe bought a fridgerator and love it we have had it for about 2 months it works great
                    by
                      • Recommended
                      Great customer service !!
                      I needed a taller toilet, and the staff was so knowledgeable and helpful. The best customer service in a long time
                      by
                        • Recommended
                        Receipts
                        Needed an exchange. We had the receipt for products to exchange. Employee Aftin was knowledgeable, professional, and handled the exchange quickly and correctly. We really appreciate the customer service!
                        by
                          • Recommended
                          Thank you Candiss
                          It is always such a pleasant experience to be able to come and shop in the garden center because Candiss is always so friendly and helpful.
                          by
                            • Recommended
                            Military Discount
                            I shopped at the Redmond, OR Home Depot this morning. I kept hearing over the intercom about the very special Military Discount. What they didn't say is using the phone app to get the discount is a real pain in the rear. I don't remember my password so logging onto the app to get the discount is useless.
                            by
                              Steve needs a different job
                              An employee told Steve in plumbing to meet me as I needed assistance. It was obvious that I was an interruption to whatever he was doing as he blew me off, and told another employee to take me to the plumbing section. When I asked that employee my questions he said I could go online and look. I told him I’d already researched online and was now in the store to see the items in person and talk to someone for more information. He said he didn’t know the answers and I should be talking to Steve. I said it was obvious that Steve had no interest in providing any information and he reluctantly agreed. A business is only as good as its customer service so I’ll be checking out other businesses that treat their customers with respect.
                              by
                                Redmond Home Depot
                                I love shopping at the Redmond Home Depot. They are always neat and clean and friendly.
                                by
                                  • Recommended
                                  Finally great help and kind people work there
                                  Shelves for Stockton people were helpful and I appreciate that I've been there before and it wasn't so nice Virginia the cashier was wonderful also super festive and super bubbly and very kind
                                  by
                                    • Recommended
                                    Amazing Customer Service!
                                    All I can say is Ginna and Kevin are amazing employees and treated me great the whole time I was there!
                                    by
                                      • Recommended
                                      Excellent appliances
                                      Did not means to buy at this point but your staff has a great persuasion
                                      by
                                        • Recommended
                                        Amazingly helpful associates
                                        Even though I had little more than a pic of what I needed they were able to help me with what I needed in and in a timely manor!
                                        by
                                          • Recommended
                                          Items I purchased
                                          I purchase quite a few household items every month at Home Depot. The store employees are always friendly and if I need help they are always willing to help me find what I need.
                                          by
                                            • Recommended
                                            nice variety
                                            I was looking for trims , a lot of choices, the butcher block prices very low.
                                            by
                                              • Recommended
                                              Excellent Employee
                                              An employee went way beyond the call of duty to help me in the paint department and that made it a good experience.
                                              by
                                                • Recommended
                                                Train people in the basic information they need to work in a department!
                                                Train people in the basic information they need to work in a department!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                1 found this review helpful
                                                Bonni made the return of our riding mower quick and easy. I could not find the original receipt, ...
                                                Bonni made the return of our riding mower quick and easy. I could not find the original receipt, she was able to find it from my credit card and make the return painless, with a smile. What a gem, good job Home Depot.
                                                by
                                                • Verified Purchase
                                                1 found this review helpful
                                                love the garden department, always friendly and full of caring people
                                                love the garden department, always friendly and full of caring people
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Brian was extremely helpful in the appliance section! Made sure we got everything we needed and w...
                                                Brian was extremely helpful in the appliance section! Made sure we got everything we needed and were happy with our choices.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Very clean and helpful. Associates are readily available.
                                                Very clean and helpful. Associates are readily available.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Amazing customer service!
                                                Amazing customer service!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I found the store in very good order. Upon arrival I got a good feeling as an employee was hustli...
                                                I found the store in very good order. Upon arrival I got a good feeling as an employee was hustling to gather shopping carts in the parking lot. From my experience what you find in the parking lot will be repeated inside the store. I found exactly the plumbing parts I needed with the help from a very knowledgable employee and upon checking out, the cashier was so positive and I even got thanked for shopping at the store.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 459 reviews

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                                                63465 Hwy 97

                                                Bend, OR 97703

                                                14.70 mi

                                                Pro Service Desk

                                                (541)617-5484

                                                Mon-Sat: 6:00am - 9:00pm

                                                Sun: 7:00am - 8:00pm