Bend #4008

As I was going downstairs to check on my babies right before I went to bed, I noticed that my heat lamp was completely burned out. They need their heat lamp in order to keep their body temperature up. I had to act fast so I called the Home Depot to see if they had a replacement heat lamp bulb. I only had literally 10 minutes until the store closed and I was desperate. Not only did I have car trouble with my first car, I had to use someone else’s car to drive to Home Depot. I literally only had three minutes to get to the store and they were gracious Enough to wait and help me to get exactly what I needed. I’m so happy that you saved my babies :-) God bless all you kind employees at Bend Home Depot.

This store used to be phenomenal. Now it feels like a chore to shop there. Finding an employee to help in the lumber department is almost nonexistent. Then on the odd chance you find one they seem to feel put out or bothered. That is unless you're a female. I had to move approx. 10 sheets of plywood that were mis-stacked to get to a sheet that I needed (Two employees walked by without offering to assist me) before any previously asked employee for help even showed up. Then he stood and watched me struggle while I loaded the sheet I needed onto the cart. Then I wheeled it back so it could be cut on the panel saw. "DO NOT" have any valuable wood cut on this saw unless you're sure it has a good blade. It will ruin the wood. I mentioned the "needing a blade" to the employee and that's when his insults began. There is a sign there that says they wont make precise cuts and that's ok. But what's considered a precise cut ? 1/8, 1/4, 3/8, 1/2" off ??? I didn't particularly need a precise cut, just a cut close enough and one that doesn't destroy your $90 sheet of oak plywood. See the pictures of what it does. For the most part this store does a decent job. The lumber dept seems to have issues consistently however.

We furnished our entire backyard project with Home Depot. The employees at Home Depot are just different. In a great way. We will only shop here for our project needs. The customer service is what stands out above it's competition.

I'm a contractor and buy every day at HD. Needed faucets and supply lines for a repair job. Only partial quantities on shelves. First aisle, showed "Coach" what I needed from topstock. Some attitude, but OK. Second aisle, needed supply lines. Badgered me that they were on the shelf (after I'd spent 10 minutes digging through incorrect customer put-backs), and then proceeded to tell me that they don't make a 3/8" - when the standard shutoff valves are 3/8", and I showed him the printed 3/8" on the box. Bad attitude, made a snarky remark which then pushed me to having attitude of my own, after which he hollered that "I'll just take my time getting the ladder".

Nancy and Lexi at the Pro Desk are Great to work with!!!

This store has superb customer service and compete variety of products.

I shop at this homedepot often and always find the help i need both my interactions at customer service desk and especially the Pro desk have been exemplary