#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(541)516-3902

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

300 Nw Quince Ave

Redmond, OR 97756

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.7 out of 459 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
Best big box
Why bother going elsewhere
by
    • Recommended
    Great job
    I had all the windows in my home replaced and the guys Home Depot sent out did a great job. Very happy with the results. They finished the job in one day and the windows look great.
    by
      • Recommended
      Friendly service
      I had a worry free friendly experience.. the gentleman in the pain section was glad to retrieve vinyl from flooring for me with hesitation
      by
        • Recommended
        The Home Depot
        Some of the friendliest and knowledgeable employees I have interacted with in a long time
        by
          • Recommended
          ALL IN ALL, SHOPPING AT HOME DEPOT IS USUALLY AN EXCELLENT EXPERIENCE.
          HAD AN ISSUE WITH PAINT THAT THE ASSISTANT STORE MANAGER RESOLVED. ALTHOUGH THE RETURN CASHIER WAS UNCOOPERATIVE, ONCE WE REQUESTED TO SPEAK TO THE STORE MANAGER, HE UNDERSTOOD THE PROBLEM AND RESOLVED IT IMMEDIATELY. PAINT DEPT MANAGER WENT BEYOND EXPECTATIONS TO MAKE THINGS RIGHT. THANK YOU HOME DEPOT.
          by
            • Recommended
            Quality of employees is going up and so is the service
            This store is getting better every time I have gone there over the last few months. I enjoy going there now.
            by
              • Recommended
              Great customer service
              I want to say thanks to the team behind the customer service desk. A simple mistake was made last month that led to me getting the wrong Home Depot credit card. The folks at customer service at this store (most notably my cashier Cameron) worked with me for nearly two and a half hours and make things as right as possible. I truly appreciate the rffort and patience they had for me.
              by
                • Recommended
                Always helpful staff
                I have shopped at this Home Depot location for a number of years and always found staff very cordial and helpful.
                by
                  • Recommended
                  Great employee
                  Bonnie in customer service was fantastic!!!
                  by
                    • Recommended
                    Love Home Depot
                    Always find what I need..we drive 40 miles 1 way
                    by
                      • Recommended
                      Lucky to live here where home projects are easier
                      I needed a specialty light bulb (yes, bulbs are not just bulbs anymore) and could not find what I wanted. The gentle giant known as Tiny explained the differences and helped me find what I needed. Now I'm going to start another project (a terrarium) using another specialty bulb. Lots more to explore when finding something new.
                      by
                        • Recommended
                        Great selection
                        I doubt that I've ever gone into my Home Depot and not found what I went there for..
                        by
                          • Recommended
                          EXCELLENT Customer Service!
                          We recently purchased blinds from the Home Decor Dept at Home Depot and, the salesperson, Diana Hernandez, went above and beyond to help us in every possible way!! She patiently answered ALL of our questions and she took, what was a very stressful situation and made it fun and enjoyable!! Her professionalism and knowledge of the product was refreshing!!!
                          by
                            • Recommended
                            Our latest visit to the Redmond, Or. Home Depot Store.
                            We purchased a Refrigerator as ours in our home is too small and this one has all the size and features we wanted. The lady clerk (Sean) was outstanding in all aspects.
                            by
                              • Recommended
                              well stocked
                              clean, well stocked, grateful they are here
                              by
                                • Recommended
                                signing up for vet discount
                                Kahy spent a good deal of time trying to get me signed up for the vet discount. Stayed possitive, even though the phone was not cooperating/
                                by
                                  • Recommended
                                  Overall good shopping experience
                                  Without fail, employees are available to help- and if one can’t they will find one who can. As am amateur fixer upper and inexperienced homeowner really appreciate how dependable the knowledgeable staff is at redmond Home Depot. Good selection and quality. Returns- easy peasy, always have receipts because they are emailed and I can store them in a receipt file instead of keeping track of paper.
                                  by
                                    • Recommended
                                    Customer service
                                    Had a very good experience with some knowledgeable, friendly, and helpful, employees.
                                    by
                                      • Recommended
                                      Always has what I need or gets it for me quickly!!
                                      Very friendly people!! Cameron got all my orders correct or quickly made it correct if it wasn’t, Beverly in cabinets and countertops made my kitchen so beautiful, the girls at the pro desk are SO helpful and saved me $$$$, Jesse in the paint department was always amazing.. all of them and more made building a house easier and we’re so quick to help everything go smooth and save me money. Thank you for the amazing customer service!!
                                      by
                                        • Recommended
                                        Helpful help
                                        Novice handy person here, appreciate the helpful ‘pros’ working at Redmond Home Depot. Sometimes I’ve had an idea how to do a project or fix something, when I ask, the sales people take time to answer thoroughly. Good diversity of products, helpful sales folks, make it really easy to choose this store over the other major competitor in town.
                                        by
                                          • Recommended
                                          Great team. Made shopping trip easy.
                                          I interacted with 3 different employees and they were all great! Bonnie at checkout was really helpful.
                                          by
                                            • Recommended
                                            THANK YOU DEREK!
                                            I talked to 5 people 1 even being a manager and got passed along I just about gave up and walked out. But there was no line at Customer Service and Derek actually assisted me. He called Bend and found what I needed and did a wonderful job at being genuine to understand my frustration. The company I work for goes to Home Depot a-lot for parts and i will forever only go to Derek when I’m in need of a specific part because he knows what he is doing. Give him a raise for actually being knowledgeable of your products and policies and outstanding customer service. GO DEREK! No one wants to work anymore so thank you for working!
                                            by
                                              They’re all good but Redmond Or is the best
                                              Just took the online survey “I am a longtime shopper at Home Depot in Redmond Or. “Powell Butte resident “ and here’s my two cents. I have never had a single bad shopping experience at this store not once. Even though the years I have been shopping here I have to say kudos have to be given to both management and employees, great job you guys!
                                              by
                                                • Recommended
                                                Friendly and helpful employees.
                                                Rachel and Ken went above and beyond!
                                                by
                                                  • Recommended
                                                  Great Service
                                                  Recently bought a couple of major appliances here. The staff really knew their business!
                                                  by
                                                    • Recommended
                                                    Appliances
                                                    Do not ever buy an appliance and have it installed. Worst experience ever. And don’t expect to get all of your money back all at once. I am still waiting for the rest of my money back. Also, they insinuated I had kept the dishwasher, more or less called me a liar.
                                                    by
                                                      Super Helpful
                                                      We’ve all been there - not an orange vest to be found! But we were continually being asked if we needed help and the employees checked back with us. Great store!
                                                      by
                                                        • Recommended
                                                        Helped with what I needed!
                                                        I Needed something from the top shelf & a great employee helped me get it down!
                                                        by
                                                          • Recommended
                                                          great store
                                                          I ama regular customer at this store.
                                                          by
                                                            • Recommended
                                                            Louse service
                                                            Bring help to load appliances, no help here.
                                                            by
                                                              Showing 1-30 of 459 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              63465 Hwy 97

                                                              Bend, OR 97703

                                                              14.70 mi

                                                              Pro Service Desk

                                                              (541)617-5484

                                                              Mon-Tue: 6:00am - 9:00pm

                                                              Wed: 6:00am - 6:00pm

                                                              Thu: 9:00am - 8:00pm

                                                              Fri: 6:00am - 9:00pm

                                                              Sat: 6:00am - 9:00pm

                                                              Sun: 7:00am - 8:00pm