#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(775)674-8433

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2955 Northtowne Ln

Reno, NV 89512

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 518 reviews
88%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (518)
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Showing 1-30 of 518 reviews
Need more check stands open
I like shopping at this store. There inventory is usually sufficient for my needs. But there needs to be less self check out and at least 1 check stands open at all times.
by
    • Recommended
    Incredible Customer Service
    I have been shopping at the Reno North location for 15+ years when I travel to Reno. I’m a DYI person and usually don’t need much service. When I do, employees are easy to find, friendly, respectful and helpful. This store has even taken it up a notch in the last 1-1/2 yrs. Keep it up!
    by
      • Recommended
      Delivery of my refrigerator
      I’m very happy with my delivery of my refrigerator. Miguel was such a nice delivery man. I didn’t catch the name of his partner but, they were great. They got the huge box out of the truck and up the stairs so swiftly. It took maybe 10 minutes at the most. I’m happy with my new refrigerator! Great service. Thank you!!
      by
        • Recommended
        Great store
        Has every thing I need ,employees are helpful & knowledgable .
        by
          • Recommended
          General Manager
          this is my store and the employees at the Pro Desk take great care of me and my team
          by
            If you really need something don't stop here
            This location is out of stock on items. No one is willing to assist the employees seen to go out of their way to not make eye contact with you in fear they might have to help you out.
            by
              Deliveries
              Maybe you should have customers review your delivery services. Not professional at all. Subcontractors. Last impressions for Homedepot. Not good.
              by
                Great crew
                I had some help in the garden center by a lovely gentleman. He was very nice and informative. On a prior visit a nice lady brought out my car side order. I wish the younger people were half as friendly.
                by
                  • Recommended
                  Awesome
                  Had to buy a new handle for the toilet. The first employee greeted me pointed me in the right direction. Though I do like to make a direct path to my purchases, I sometimes like to wander and browse, otherwise I think they would have taken me to the exact location! Several other employees saw me walking around and asked if I needed help, and just made it a great experience. Thanks everyone! You're all awesome! Especially you, guy on ladder putting the PVC away, and still asking if I needed help!
                  by
                    • Recommended
                    Awesome store and customer service!
                    I bought three trees at 50% off, they were in excellent condition and exactly what I wanted for my landscape. Tara at customer service was awesome, as always, and Bob helped me load the trees into my vehicle. He was super nice and so strong.
                    by
                      • Recommended
                      Awesome store
                      This is my go-to store. I have always been very happy every time I shop here. The staff is always very helpful, courteous, and professional. This store usually has what I'm looking for.
                      by
                        • Recommended
                        Out of stock. Often
                        Every time I find 1/4 the things I’m looking for. Every time. Should be called Out of stock depot
                        by
                          Tabatha
                          See notes on my previous review.
                          by
                            • Recommended
                            Great customer service
                            The staffs were great in helping us to search for the product we were looking for.
                            by
                              • Recommended
                              Good customer service and clean
                              Shopping before closing isn't alway am ideal choice, but my husband and I along with our dog did yesterday (during memorial weekend). We were able to find all we needed , employees were busy cleaning and stocking, but still helped out with guiding us to right areas to find what we needed. Thanks you and the cashier lady we had was super nice.
                              by
                                • Recommended
                                Great store.
                                Been shopping at this store for 14 years. Always friendly, always helpful, usually get what I need, and returns if necessary are easy and hassle free.
                                by
                                  • Recommended
                                  thank you very much she was a great help in loading and unloading
                                  thank you, she was of great help in loading and unloading my merchandise
                                  by
                                    good store
                                    very knowledgable and friendly
                                    by
                                      • Recommended
                                      Tara is Dome Depot's Superstar
                                      I would like to thank Tara for her diligence, kindness and care. Tara has been a really awesome in assisting me and sweet to my dog, Jesse. She highly recommended this gentleman in Paint Department. I would like to thank a gentleman at Home Depot's Paint Department for his wealth of knowledge in assisting me to pick up the right paint. I apologize for not knowing his name. These five stars are for these two employees.
                                      by
                                        Helpful Service Several Days in a Row
                                        We had set aside a week to make many home repairs so we were at the Home Depot near our house several times. Each employee we dealt with was knowledgeable or found someone who was. We remarked to each other hat each visit was very positive, all the employees were friendly.
                                        by
                                          • Recommended
                                          great experience, buying a refrigerator
                                          I found Sam at customer service, very enjoyable to work with, and David. The store manager was very Accommodating for all my needs during my shopping experience
                                          by
                                            • Recommended
                                            1 found this review helpful
                                            veterans discounts
                                            not able to use my veterans discount because I do not have a mobile phone (too much radiation), the cashiers get all nasty when I show them my VA card and ask for the discount, some of them need a attitude adjustment, and more training on customer service, The Floor People are the best and go out of there way to help.
                                            by
                                              Friendly staff , great store
                                              I am remodeling our bathroom and everything I have is from this store . Thank you for always being of help and friendly workers
                                              by
                                                • Recommended
                                                Best of the rest for selection:
                                                Can mostly always find what you need and the parking is decent,
                                                by
                                                  Excelente customer experience!
                                                  Detra and Maralyn were so nice and very helpful.
                                                  by
                                                    • Recommended
                                                    Excellent checkout person
                                                    Detra, the checkout lady was very helpful and kind.
                                                    by
                                                      • Recommended
                                                      Home depot on sutro
                                                      Awesome store my favorite location to shop
                                                      by
                                                        • Recommended
                                                        Great customer serice
                                                        Everyone is so friendly and accommodating. Steve in Customer Support was super helpful with the insulation rental
                                                        by
                                                          • Recommended
                                                          I work here!
                                                          I bought Coke Zero I’m happy
                                                          by
                                                            • Recommended
                                                            Happy Camper...Thanks
                                                            Shop there, lol and have a Great time while your there.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 518 reviews

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