#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(305)628-5403

Rental Center

(305)628-5416

Store Hours

Mon-Tue:
6:00am - 11:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 11:00pm

Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5500 Nw 167th St

Hialeah, FL 33014

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Customer Store Reviews

  • 4.4 out of 340 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (340)
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Showing 1-30 of 340 reviews
I was in a hurry to get in and out, that is basically what happened a friendly staff member walke...
I was in a hurry to get in and out, that is basically what happened a friendly staff member walked me to the item i needed, the cashier was smiling and friendly A PLUS. ALL THE WAY AROUND. THANKS HOME DEPOT u made my day
by
  • Verified Purchase
  • Recommended
I always find what I am looking for and staff helpful when needed.
I always find what I am looking for and staff helpful when needed.
by
  • Verified Purchase
  • Recommended
This store is very unprofessional. Major attitude issues. And if you need help carrying supplies ...
This store is very unprofessional. Major attitude issues. And if you need help carrying supplies you better bring help because everyone disappears when you need the help outside And alot of the staff just seems like they are there just to be there. No smiles. No greetings. Horrible
by
  • Verified Purchase
If I could give zero stars I would. This store is horrible but seems to be the only option in th...
If I could give zero stars I would. This store is horrible but seems to be the only option in the area. I came in early on a Thursday morning to get some roof repair items and a carpet sample for my facilities technician to come back and purchase but when he returned he was unable to buy the carpet because the machine was down. No surprise after seeing the quarter inch of dirt on the pieces of carpet samples. On to the concrete tools, or what they pretend to be the tool section. The tools are located nowhere near the concrete, but good luck asking anyone for help because the employees that do show up in the aisle quickly run away rather than help the shoppers in the aisle. The shelves are missing at least half of the skus that should be on the shelf, while boxes sit in the overhead that should be brought down so shoppers like me could potentially purchase. At least I was able to get out quickly thanks to self checkout and the fact that I could process my own transaction. Store 209 is a sad state of affairs.
by
  • Verified Purchase
No customer service on the floor.
No customer service on the floor.
by
  • Verified Purchase
Home Depot has helpful friendly employees. As a woman not that savvy about fixing things I really...
Home Depot has helpful friendly employees. As a woman not that savvy about fixing things I really appreciate the advice I get. I've saved a lot of money on my bills by their recommendation for certain appliances, and lighting fixtures.
by
  • Verified Purchase
  • Recommended
Store is OK. Not the Best Home Depot in Miami, but people are friendly. Cashiers are fast and sup...
Store is OK. Not the Best Home Depot in Miami, but people are friendly. Cashiers are fast and supplies are plenty. Store is not very clean or organized. Went for a $2500.00 fridge once... on display, but it takes a week couple of days to get it delivered. Need to work on that.Overall the store is good.
by
  • Verified Purchase
  • Recommended
I always get the supplies that I need especially from East HIALEAH Home Depot at: 9:50 SE 12th St...
I always get the supplies that I need especially from East HIALEAH Home Depot at: 9:50 SE 12th Street-Hialeah, Fla. 33010
by
  • Verified Purchase
  • Recommended
Good service and clean
Good service and clean
by
  • Verified Purchase
  • Recommended
I have found that this store has a little better Customer Service than the stores on calle 8 or H...
I have found that this store has a little better Customer Service than the stores on calle 8 or Hialeah.
by
  • Verified Purchase
  • Recommended
Excellent services provide by Sandy and Jean.
Excellent services provide by Sandy and Jean.
by
  • Verified Purchase
  • Recommended
I was able to find what I was looking for, and not like, in the other that I could not find.
I was able to find what I was looking for, and not like, in the other that I could not find.
by
  • Verified Purchase
  • Recommended
Ordering over the phone was a delightful experience.
Ordering over the phone was a delightful experience.
by
  • Verified Purchase
  • Recommended
I have good experience with the stores, clean, but the most important is how to found products qu...
I have good experience with the stores, clean, but the most important is how to found products quickly / fast and some time the good assistance is the part of a good shop, my experience today said years ago the personal was with better energy to help people. Home Depot need refresh personal.......competition es aggressive, internet is fast, and a good example is with Bher products at shop zip code 33161, you are looking paints and soon Bher s people help. And some time I think they need more assistance to the personal from the Manager of each Store. A good Líder, no way. Easy to do that, al depends of the General Manager.
by
  • Verified Purchase
  • Recommended
I find the products are were looking for
I find the products are were looking for
by
  • Verified Purchase
  • Recommended
The customer service is Awesome! Specially for Ray who is always very kind, patient and always ha...
The customer service is Awesome! Specially for Ray who is always very kind, patient and always has the best attitude!
by
  • Verified Purchase
  • Recommended
Store is clean, the employees are very helpful.
Store is clean, the employees are very helpful.
by
  • Verified Purchase
  • Recommended
I never had to complain about the conditions of the store.
I never had to complain about the conditions of the store.
by
  • Verified Purchase
  • Recommended
this store is very convenient, clean and organized
this store is very convenient, clean and organized
by
  • Verified Purchase
  • Recommended
I am always satisfied and get what I need for home supplies. Many thanks again.
I am always satisfied and get what I need for home supplies. Many thanks again.
by
  • Verified Purchase
  • Recommended
all the people ther at the stor from manager specialist and cashier do a very nice help with my p...
all the people ther at the stor from manager specialist and cashier do a very nice help with my purchase
by
  • Verified Purchase
  • Recommended
The store was very well organized, and all the staff was knowledgable and helpful.
The store was very well organized, and all the staff was knowledgable and helpful.
by
  • Verified Purchase
  • Recommended
NOT ONLY ITS PERSONNEL IS GREAT, BUT THE VARIETY OF THINGS IN THE STORE IS GREAT TOO. THERE ARE M...
NOT ONLY ITS PERSONNEL IS GREAT, BUT THE VARIETY OF THINGS IN THE STORE IS GREAT TOO. THERE ARE MANY HOME DEPOT STORES, HOWEVER, I BELIEVE ITS THE MANAGER AND THEIR ASSOCIATES THE ONES THAT MAKE A STORE A MAGNIFICENT STORE, OR JUST A STORE. GOING TO OTHER STORE MAY BE GOOD, EVEN THOUGH YOU DON'T FIND ALL THE VARIETY OF ITEMS YOU NEED, OR THERE IS ONLY ONE AND ITS OPENED OR RETURNED, ETC., BUT HERE AT THIS STORE YOU FIND ALL, IN GOOD QUANTITIES AND ORDERLY. THE PARKING IS EXCELLENT, THE TIME IT TOOK TO GO IN THEE STORE, ASK WERE I COULD FIND THE ITEM I WAS LOOKING FOR AND THE TIME IT TOOK PAY BY MYSELF THE ITEM AND LEAVE WAS 15 MINUTES.
by
  • Verified Purchase
  • Recommended
So we're on another week I have given them at separate phone number and still absolutely nobody's...
So we're on another week I have given them at separate phone number and still absolutely nobody's calling I redid my kitchen here and again they were quick to take my money they messed up my kitchen but they won't fix it they make empty promises when you go in the store they act like they care and they act like they're doing something behind a computer but they're not doing anything straight up con artist
by
  • Verified Purchase
The store was clean and I always get what I need.
The store was clean and I always get what I need.
by
  • Verified Purchase
  • Recommended
Very good experience today easy to find things very clean store awesome Cashier
Very good experience today easy to find things very clean store awesome Cashier
by
  • Verified Purchase
  • Recommended
Good services over all
Good services over all
by
  • Verified Purchase
  • Recommended
Pro Desk was super fast great customer service even the export associate's jump in to help. High ...
Pro Desk was super fast great customer service even the export associate's jump in to help. High volume store
by
  • Verified Purchase
  • Recommended
Employees on floor can be more friendly and helpful.
Employees on floor can be more friendly and helpful.
by
  • Verified Purchase
  • Recommended
Excellent customer service.
Excellent customer service.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 340 reviews

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