New Milford #4878

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(206)
4
(30)
3
(3)
2
(4)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.7
The Home Depot
Contact Us
Main: (860)350-0304
Pro Desk: (860)210-2802
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 8:00am - 8:00pm
Location
104 Danbury Road
New Milford, CT 06776

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

9.35 mi
  • 114 Federal Road
  • Danbury, CT 06811
14.45 mi
  • 80 Independent Way
  • Brewster, NY 10509
19.44 mi
  • 575 Bank St
  • Waterbury, CT 06708

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the New Milford Home Depot. We look forward to helping you with your next project.

No matter how complex your project may be, we're here to help you finish it. From Hampton Bay patio sets to indoor and outdoor lighting our associates will get you in and out. Be sure to download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make your next DIY project easy from every angle.

At Home Depot, community involvement is important to us. We support the New Milford Green Wave, the New Millford Bulls, local schools and other organizations. We also offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly workshops for kids.

You can find us southwest of the intersection of US-7 and US-202, down the street from Walmart, a few miles north of Lovers Leap State Park. We look forward to seeing you in our aisles.

Your New Milford Home Depot Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot New Milford hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot New Milford offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

253 reviews
5
(206)
4
(30)
3
(3)
2
(4)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.7
95% Of Customers
Recommend This Store 238 of 250 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Home depot store in New Milford is two thumbs up. Their quick,courteous, professionals that seem ...

5.0

out of 5

Home depot store in New Milford is two thumbs up. Their quick,courteous, professionals that seem to go out of their way for their customers. All in all, it's a great shopping experience. Plus it seems they have what you're looking for...

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Great store, with helpful employees!

5.0

out of 5

Great store, with helpful employees!

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Even in busy times staffing has to be ready to take on the call but more then but listen and unde...

2.0

out of 5

Even in busy times staffing has to be ready to take on the call but more then but listen and understand how to best service a customer. You don't send them back 3 times for a product before calling a person that could help them. You don't answer questions in snide ways because you think i should know the answer. There were highlights of good employees who shined who deserve kudos, but most of my visit was definitely not enjoyable.

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Horrible customer service, waited almost 10 minutes while Donna chatted to a co-worker before fin...

1.0

out of 5

Horrible customer service, waited almost 10 minutes while Donna chatted to a co-worker before finally getting frustrated enough to just walk the store until I found what I wanted. I will never be shopping here again.

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If you are ever shopping at the New Milford store and you need assistance, look for Guido!! He is...

5.0

out of 5

If you are ever shopping at the New Milford store and you need assistance, look for Guido!! He is extremely helpful and a joy to chat with.

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PROS and bulk shoppers…please read and save yourself the headache, this isn't the store for us: W...

1.0

out of 5

PROS and bulk shoppers…please read and save yourself the headache, this isn't the store for us: We flip and restore small multi-families and buy in bulk a lot, we prefer The Home Depot (THD) for the bulk savings and convenience but we previously shopped at the Glastonbury or Middletown locations. IF you do anything similar or find yourself needing pickup/in store assistance/expect to get in and out in a reasonable time, take the extra time to drive and go to a different location, you'll probably end up saving time. The store was clean, and the stock was fine, no problems there. Long story short, we rented a truck to haul 88 bags of insulation (33 R-13's) (35 Mineral Wool R-24's) (20 bags of blow in with rented machine). I asked if I could pay for it and just pick it up in multiple trips (so I don't have to wait on line like we all do) In this case it was worse since I was burning time on a rented truck. Normally, especially if you’re paying for a rental, you pull in the PRO bay, load up and go,15/20 minutes in and out. NOT HERE! When we went in, the associates couldn't find the orders, nothing was pulled, the (assistant) manager Val was nowhere to be found to help remedy the situation. In any event, the store is fine, but not for pros or serious shoppers, took us 2+ hours to get out of there the first time and another hour + to wait for the second load to get pulled...after all was said and done the (assistant) manger Val told the associate that was trying to help us that she would not adjust the truck rental charge. Randy was great, Dennis tried his best to save the day, but two people alone cannot save a store unfit to outfit the local PROS.

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Don't waste you time going to any other Home Depot store ...go to New Milford. Everyone here is f...

5.0

out of 5

Don't waste you time going to any other Home Depot store ...go to New Milford. Everyone here is friendly & helpful. The store is so organized and clean...they had what I needed in stock, and were so willing to help me locate and secure the item. I would like to give a special shout out to my sales associate, Catherine, as well as one of the store managers, Deb. Thank you for all your efforts. Thank you all for having such great attitudes, esp. meaningful during this pandemic. Very much appreciated!

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Would not honor online delivery order confirmed date. Offered no solution to correct their mistak...

1.0

out of 5

Would not honor online delivery order confirmed date. Offered no solution to correct their mistake. Customer service representative had a “take it or leave it” attitude.

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