Reviews for North Chattanooga #770

Sean was extremely helpful and made our visit more than welcoming

First trip into the store a woman helped us find the air filters and had some super helpful advice on grease stains. Can’t recall her name. Todays visit Simon helped me find the perfect light bulb by trying them out until I found one I loved. Great experience both times.

For years our go to. They have actual respectful, courteous, knowledgeable and willing to help, employees. Alllll of them. We shop there, some weeks, 2-3-4x .. got a lot of projects … and I need a lot of flowers. We are elderly and we always are met with kindness and helpfulness. Thank you HD for allowing actual Customer Service…

Go see Kimberly in the wood dept! I was replacing a piece of wood on a bottom step of my deck and she helped find the wood, cut it to fit the measurements I needed and then helped me find the screws. Me being female, it was nice having another female know what they were doing and listened and helped me out!

We bought cabinets, countertops and had a great experience with the staff at Home Depot.

Employees here are the best and most helpful

Enjoyed shopping in this store, the employees are awesome and the prices are right.

I am a 61-year-old female that does not have handyman qualities, lol. However, I tackled a little bitty closet project and needed a certain shelf cut. Sarah B and Daniel made that happen for me!

I bought a RYOBI lawn mower and weed trimmer from Home Depot. They did not tell me that they would not honor the two-year warranty that comes with both. The nearest RYOBI service is about 70 miles away. RYOBI does not return my calls. I suggest that customers not by these products from Home Depot!

The staff was very rude. I was very upset with how the staff was very rude and did not want to help anyone. They just stood in a huddle while we waited to get into the lumber aisle. It was very disappointing. I used to love shopping at Home Depot but the staff is just going down hill.

The girl in the paint department, Red, is the ONLY reason we came to Home Depot. She helped us last time we redesigned my daughter’s room. Now it was my son’s turn and we knew exactly who to see for expert advice. She was able to help him confidently decide what colors to use and which finish we needed. Choosing paint is usually a dreadful long process but she makes it quick and painless!

Sales rep “shell” did a great job answering all our questions in the refrigerator department, couldn’t ask for a better representative for the company! Super nice and knowledgeable

Can't hear myself talk

I Went to home depot today they had a large section of items and lower than competitors price on same items.

I couldn’t find plastic shims anywhere! Employee David Weyler searched until he found them even though they weren’t on the aisle where they were supposed to be!

I went in and made a purchase and forgot my Military Discount, I then went to the customer service, and she was happy to re-ring the whole order (there were probably 20 items) and rekeyed them without acting like she was bothered. Mr. Thorne in appliances was AWESOME.

Great customer service ... homedepot has awesome unique holiday items

I purchased a washer and dryer set from Shell Williams after visiting many different stores. She was so helpful and easy to communicate with. She answered all my questions and is a great sales person. I definitely would like her help in the future with other purchases. 5 star service! Very happy customer here!

The service at the Hixson Home Depot is always good. Today it was above and beyond good. Very helpful and cheerful staff!

I purchased 3 appliances from the Hixson store and had some 'issues' when they were delivered (#1 being I was told a 3rd party would contact me to hookup my gas stove (to natural gas, NOT propane) and did not receive a call, only to call store and be told by a saleswoman they don't do that I was on my own; why sell a gas stove if you require the customer to contact an HVAC person? I went back to the store to see if I could find out more information and Amanda, who works in lumbar, helped me solve ALL of the issues. She said flat out she doesn't work in appliances but was friendly through it all.

I have made several purchases over that past year and have been extremely satisfied with all my purchases thus far and the customer service has been excellent.

This store is organized and clean. Products are well displayed and ailes are labeled with what you can find on them. A well stocked store. Customer service is an A+. The employees are so friendly and ready to help with whatever you are doing. Wheelchair accessible. Service pet friendly. Restrooms are clean. The plants are lovely! A wonderful display of indoor and outdoor plants and accessories!

I'm also greeted. When an employee sees me looking over items on a shelf, I am often asked if they can assist me with anything. It's nice that I don't have to run around the store seeking help.

I shopped at the local Home Depot for six different items and each department representative was not only very helpful but caring and I really appreciate that!

Don't know if it is always as today, but the service in the paint department was exemplary!

I shop at the Hixson Home Depot store often. I should actually buy stock in the company, as I'm probably one of their most frequent shoppers except for the pros who use this store.

This location is usually speedy and helpful, if needed they will help you load without question. Good associates work there with good attitudes which is rare to find these days

Store personnel worked with me to make a selection of product.

Store has very friendly service reps.

Everyone in this store is friendly and easy to work with. I purchase from this store many times throughout the week, and sometimes several in one day, and they always deliver exceptional service and value every visit I have ever had.