#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)561-6406

Rental Center

(210)561-6400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12871 W Interstate 10

San Antonio, TX 78249

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 657 reviews
87%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (657)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 657 reviews
Great sales staff at washer dryer area
Helpful and knowledgeable
by
    • Recommended
    SOD
    Went two times for SOD to fix yard issues. Both times the store had a good selection and the SOD was healthy!
    by
      • Recommended
      Great store
      Great experience shopping at this store. Staff were extremely friendly and helpful.
      by
        • Recommended
        LG refrig water filters
        The store was well stocked and employees were helpful in finding what I was looking for.
        by
          Great Store!
          Everyone is so friendly here. This store is awesome!
          by
            • Recommended
            Helpful and Good Variety
            Have been shopping at this store for a while and always find the employees to be helpful and friendly. And If I cannot find exactly what I need, they are usually ready to tell me where I might find what I need.
            by
              • Recommended
              Fast and Friendly service
              For the past few months and as well as years everywhere you go it is hard to find employees anywhere that just simple say hi or ask if they can help you with anything. A couple of months ago I was shopping at this location and I was trying to find something in the hardware isle. There were 2 Home Depot employees standing there talking about why they didn't want to be there. I wasn't the only customer on that isle, I have worked in customer service my whole life and now own a plumbing company. I stride on customer relationships .I thought this was very inappropriate, and not once did they ask if I needed help . I had to ask them if they could help me find something. Todays visit to the store was totally different . Every employee I saw said hi, asked if I needed anything and when I went to check out , Donnie helped scan my merchandise which helped things go faster. Thankyou for improving customer service.
              by
                • Recommended
                Poor customer service and cluttered aisles
                Sales price clearly marked by product but not honored at register. The clerk even admitted he'd only just taken down the sign and even pointed to it in the trash by his side. Said it should have been taken down the previous day. That's an error I shouldn't have been penalized for.
                by
                  Treean was my cashier loved him! So sweet.
                  I bought and heat gun, he was the first cashier to help, very outgoing and sweet.
                  by
                    • Recommended
                    Great customer service
                    Its always awesome here
                    by
                      • Recommended
                      Best Home Depot by far....
                      This Home Depot is the best, the store associates have the best custom service skills.
                      by
                        • Recommended
                        Very Helpful
                        Waylan was very helpful in answering all our questions to make our DIY project a success.
                        by
                          • Recommended
                          Best associates of any home depot
                          Danny was great. Im used to loading osb and sheetrock myself but he was happy to help me out and offered before i even asked. Great guy
                          by
                            • Recommended
                            Great shopping experience
                            Home Depot employees glad to wait on customers. Make you feel like they care about you being in the store, and are very knowledgeable about their products. You don't find that very often today in the big stores.
                            by
                              • Recommended
                              Veronica in Power tools is a Milwaukee Rock Star :)
                              Home depot is like an addiction to me but Veronica in Power tools makes it worthwhile she is knowledgeable in all aspects of cordless power tools (My preference is Milwaukee) and always tries to appease my taste even when i need to price match an item,,, Ask for her you will be happy you did.
                              by
                                • Recommended
                                Loss prevention employees need training and professionalism
                                Your Loss prevention team needs to be trained properly and taught professionalism before they get hurt and home depot gets sued. This being written by a professional fighter who was threatened by the ignorance of a power tripping loss prevention employee that made a pointless scene for no reason.
                                by
                                  Convenient location
                                  Zevo Spray works great also purchased Medina Hasta Grow, greatest plant food ever
                                  by
                                    • Recommended
                                    Great people
                                    Sampson is the best! Cute, helpful and funny! Put a smile on my face!
                                    by
                                      • Recommended
                                      Great employee JAMES!!!
                                      Came in late on the day before Thanksgiving to find a Christmas tree. Store was closing and James didn't flinch or roll his eyes. He had a sense of humor that was right up my alley!!!! Got the perfect tree and I want to thank him. Awesome dude! Thanks Home Depot!
                                      by
                                        • Recommended
                                        Darby is D-bomb!
                                        This location has an exemplary resource named Darby! Attentive, knowledgeable, and articulate.
                                        by
                                          • Recommended
                                          Great staff
                                          Maria our cashier was wonderful when we had a huge order. She also got help to load everything. Daniel, Robb and Gerald were careful loading our huge order and did it with a smile. Thank y’all
                                          by
                                            • Recommended
                                            Go to gardening
                                            Because Maria is very sweet
                                            by
                                              • Recommended
                                              Great service here!
                                              I really enjoy shopping here. The employees are very helpful and the seem to have a little better stock of the things I need compared to a few of the other stores I have shopped at.
                                              by
                                                • Recommended
                                                Home Depot's Greatest Employee
                                                This is my favorite Home Depot and have been using it for over 30 years. I rarely have a problem and find the employees warm, friendly and helpful. Today there was an unusual problem. To the rescue came Mary Rivera who took care of it. A long time employee, she took on the challenge, and just about singlehandedly, found a solution and maintained my faith and loyalty to Home Depot.
                                                by
                                                  • Recommended
                                                  Great Service
                                                  I manage an Assisted Living Facility for the elderly. When I have different repairs to do or things to buy to fix up my facility, I always stop at #0588. The staff there are great! They've always answered any questions I have and given me different ideas and solutions! You have a great team!
                                                  by
                                                    • Recommended
                                                    Great Customer service
                                                    We have shopped at this Home Depot for 36 years and have always had great service.
                                                    by
                                                      • Recommended
                                                      Great staff
                                                      Great attitudes very helpful and knowledgeable
                                                      by
                                                        • Recommended
                                                        Employee Maria
                                                        She is the best person in the world. I was having a extremely bad episode and she had no idea. However, her outstanding respect and professionalism got me to snap out of a trigger. Thank you so much Maria!
                                                        by
                                                          • Recommended
                                                          Great customer service!
                                                          Stephen,George, and Phil resolved a problem with a weed whacker return/exchange fairly and to my satisfaction. Stephen even opened the box before I left to make sure the unit was complete. They were friendly and knowledgable. Great customer service.
                                                          by
                                                            • Recommended
                                                            Great employees
                                                            Employee always available and friendly.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 657 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              9115 N Loop 1604 W

                                                              San Antonio, TX 78249

                                                              4.65 mi

                                                              Pro Service Desk

                                                              (210)695-8604

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              5101 Cambray Dr

                                                              San Antonio, TX 78229

                                                              5.11 mi

                                                              Pro Service Desk

                                                              (210)523-4123

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              1066 Central Pkwy S

                                                              San Antonio, TX 78232

                                                              6.67 mi

                                                              Rental Center

                                                              (210)402-2401

                                                              Pro Service Desk

                                                              (210)402-2475

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm