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Showing 1-30 of 241 reviews
May 16, 2017
The store was very clean and the associates were friendly and helpful.
The store was very clean and the associates were friendly and helpful.
by
Verified Purchase
Recommended
May 12, 2017
The store always has a wide variety of plants and flowers. Perfect for my gardening! Best of all,...
The store always has a wide variety of plants and flowers. Perfect for my gardening! Best of all, the employees are always happy to see you.
by
Verified Purchase
Recommended
May 10, 2017
I give this store a 10/10. I have been coming to this s store for several years and never disapp...
I give this store a 10/10. I have been coming to this s store for several years and never disappointed.
by
Verified Purchase
Recommended
Apr 30, 2017
been going here for years - very lightly staffed - hard to find someone that really knows anythin...
been going here for years - very lightly staffed - hard to find someone that really knows anything - usually there are a few folks that have the knowledge required - They usually have what I'm looking for - Lowes has better selection of ceiling fans - sometimes the selection is minimal - The isles always seem to be cluttered making it hard to navigate with a cart. I will continue to shop there - just thought I'd share some thoughts.
by
Verified Purchase
Recommended
Apr 22, 2017
Cashier Vanessa Moraga is a great example of why Home Depot can always be reliable in regard to c...
Cashier Vanessa Moraga is a great example of why Home Depot can always be reliable in regard to customer satisfaction. She showed great knowledge and concerns when answering my questions. Thank you.
by
Verified Purchase
Recommended
Mar 25, 2017
This is a great store to run in if you need something. You can get some good advice on projects ...
This is a great store to run in if you need something. You can get some good advice on projects from the more mature employees. This location tends to gear towards contractors and the trades more than homeowners, though; if you want to shop closets or tile, for instance, I recommend the Tustin Marketplace store.
by
Verified Purchase
Recommended
Mar 17, 2017
Poor customer service by manager
Poor customer service by manager
by
Verified Purchase
Mar 10, 2017
A+ customer service
Great, efficient service. I go out of my way to do business at this store as they are consistently outperforming the other home improvement centers in the Los Angeles regional area. Great job!
by
Recommended
Feb 24, 2017
Good location
clean, bright, stocked. overall nice peole. great store
by
Recommended
Feb 13, 2017
One of the Best in the OC! Excellent customer service! You will receive a smile and a hello from...
One of the Best in the OC!
Excellent customer service!
You will receive a smile and a hello from associates as you walk by even if they are not the one helping you directly.
For So Cal, this store feels more small town in their approach for going the extra mile and not giving up until you find what you need.
Look for Cliff in plumbing.....He is a superstar, kind, and knowledgeable with 14 years experience on the job.
by
Verified Purchase
Recommended
Jan 4, 2017
Great servi
What I like about your staff, They always with a friendly smile.
by
Recommended
Dec 22, 2016
My husband and I have been shopping at this Store for the past 17 years, we love the way all asso...
My husband and I have been shopping at this Store for the past 17 years, we love the way all associates are always willing to help. Great service, clean store and we always leave the store with what we need and more.
by
Verified Purchase
Recommended
Dec 12, 2016
All of Home Depots are the best but this is special! My home town!!!! Thank you! Santa Ana Crew!
All of Home Depots are the best but this is special!
My home town!!!!
Thank you!
Santa Ana Crew!
by
Verified Purchase
Recommended
Dec 9, 2016
Great people
Great people
by
Verified Purchase
Recommended
Dec 7, 2016
Great store to shop at
Great store to shop at
by
Verified Purchase
Recommended
Dec 4, 2016
store give good service
store give good service
by
Verified Purchase
Recommended
Dec 1, 2016
i visit the store on 11//30. I was the second person on line to be asssit, however it took more ...
i visit the store on 11//30. I was the second person on line to be asssit, however it took more than 15 minutes to get help. The cuistomer in front had to return to the cashier to tell her he was not charge for the items he already have in ihis basket. He also indicate the cashier took the receipt and put it away. I witness the cashier to questioning the customer about what she did whit the receipt. She went ahead and rang the order wrong again because she put items back in the basket and then she forgot. Finally she collect the money and THEN she start to look for the old receipt in the trash can and found it!!!. Line was long more than 7 customers waiting , I told the cashier to please hurry , she instead of acknowledging the delay and her mistake, turn around gave a look and shout me off. She indicate was talking to her lead and say "thank you " and turn around. The lead person Sandra did the same dint listen to me and they continue on their mini brief. I report this behavior to Ignacio the store Manager , who was attentive. People like the cashier that mistreat me should be tough how important is to have a job and be respectful, I was not asking for anything other than to take care of my purchase in a quick manner after she corrected her mistake.
by
Verified Purchase
Nov 22, 2016
Store 6680
This store is awesome. The associates are great. Every time I come into the store the associates are friendly and very helpful.
by
Recommended
Nov 17, 2016
Good place for buy everything
Good place for buy everything
by
Verified Purchase
Nov 13, 2016
Cashier friendliness.
The cashiers at ts store are always very friendly and outgoing. They are also efficient at checking out the customers. Great job to all the cashiers at store #6680
by
Recommended
Nov 6, 2016
Worst customer service
Employees and cashiers have really bad customer service someone need to train them and what it means customer service and what are they duties on the job
by
Oct 12, 2016
Excellent Customer Service
Its always a good experience in this store. I have been to others HD near by and does not compare the professionalism and customer service of HD employees. They are willing to work with us as a customer and understand our needs. Thanks Home Depot Santa Ana!!!
by
Pro
Verified Purchase
Recommended
Sep 5, 2016
very friendly staff
not only was everyone friendly , but the store manager Greg is also very helpful whenever I visit this store. employees seem very happy !!!
by
DIY
Verified Purchase
Recommended
Sep 4, 2016
housewife
Happy I got help in the paint area., was very good. Person on the floor and young man mixing paints
by
Verified Purchase
Recommended
Aug 18, 2016
Customer Service Second to None
I frequently shop at this location for my home improvement needs. I always find the Store Associates and employees to be kind and courteous, while still maintaining the highest level of professionalism. I find them to be knowledgeable, but most importantly, they treat all customers with the same level of respect... from professional contractors to everyday DIY'ers like me.
by
DIY
Verified Purchase
Recommended
Aug 17, 2016
Great experience
Associate was very helpful. ROSALINA you are doing a great job.. First time I see an employee as helpful as you
by
Pro
Verified Purchase
Recommended
Aug 4, 2016
Great experience!
I was pleasantly surprised at this Home Depot store. I was in the area shopping at some specialty stores (remodeling my bathrooms) and had to find the nearest Home Depot to look at some fixtures. This was my first time here, and I will be a frequent shopper now! The staff was friendly and spent time to answer my questions (and I had a few!) and helped me find what I needed. I spoke with at least 4 or 5 members in different departments and everyone was super nice and helpful. I wish they had more items in stock, especially with regard to lighting. I ended up leaving a personal bag of mine that had all my bath measurements and my to-do list, and they found it and Violet, at customer service held on to it for me. She was great when I went in the next day and I am just blown away at the service here, coz normally I do feel like that Sears ad where I am wandering aisle after aisle and not a single person in site!
by
DIY
Verified Purchase
Recommended
Jul 25, 2016
Great store experienced.
the store was clean and the store attendant was very helpful
by
Verified Purchase
Recommended
Jul 22, 2016
very friendly store clerk, they help you for different questions , so make the DYI easier
very nice and friendly store representative. they help you on all the questions , which make us easier to find solutions
by
DIY
Verified Purchase
Recommended
Jul 3, 2016
great store
had all I needed to complete the job task for that day