Reviews for North Shore #4912

I have been going to this location for quite a free years and I have seen a considerable improvement with their customer service! The staff is helpful and always smiling!

I dread going into the store and meeting customer service because the staff are either talking about inappropriate subjects in front of customers, looking at their nails or talking on the phone with friends. It makes the customer feel they are in consequential and shouldn’t be there it is so sad to see, a store with good products tainted with such poor service!

I love this store and the employees are very helpful.

I am happy to report that for once I received great help when shopping at Homedepot. The gentleman’s name was Shy. He was courteous, kind, walked with me to every isle I mended an item from and provided useful suggestions. Thanks Shy for doing your job well!

Great layout, easy to navigate! Staff is very knowledgeable when the need arises

The staff makes the store...it's like a family atmosphere at a big box store

lauren the cashier was great

Lauren was extremely helpful during my trip

I received outstanding customer service!

Makes shopping for construction easy & a delight!

I love taking trips to Home Depot.

Great store and workers

I needed bird food and found the brand I use at a good price.

Got charged double for what I needed for fencing.

the cashiers here are very friendly!

every time i come checkout the cashiers are always smiling and attentive

My cashier Lauren was extremely helpful and made sure I found everything ok

my cashier went above and beyond to make sure i got what i needed

I love Milwaukee tools

I had home appliances delivered. Each one was damaged. I refused the shipment, but they only credited me back 1/2 the shipment and i'm still dealing with this almost three months later.

Associates are not very friendly at this store compared to others. After i purchased some items i noticed that the return value is lower than the purchase price. Why is that seems like a ripoff

Friendly and knowledgeable associates. Great customer service

Service at this location was a 10/10 from coming in being greeted to being helped with finding items and leaving the store getting help putting my items in my truck

I brought power tool and I had a amazing experiences ,two words fast and friendly.

I found everything I needed at a good cost. I was greeted right away by an employee named Ron B and he asked if he could help me find anything. I insisted I didn’t need help, but later I absolutely needed help and he was there to assist. I was so happy with his customer Service. I’ll look for Ron anytime I come to this location. Very knowledgeable and very kind

I was in and out with a smile

Mike C was so kind, knowledgeable and patient in helping me find the right power tool. He even did a demo when I said I had idea on how to use the multi tool.

4 associates helped me - The first when I looked lost, asked what I needed. He helped me to the shop-vac filters. The second was working the paint desk and she still helped me find what I needed -- a shovel. The third man pointed me to MORE shovels, where I found one that wasn't on an end cap. The final help came at checkout - Rob reassured me I had picked out 'the best' / 'his favorite' shovel, and helped me bag my items. Great, friendly, helpful and respectful crew. Thanks!!

Home Depot is my go to for home projects. My last two projects were successful thanks to the detailed, friendly customer care provided by the staff, everything from calling customer service to checkout!

While shopping instore looking for items Ron. B the manager noticed me looking around he immediately asked if he can help me find anything which he did and item was a little damaged but he gave me a markdown as well very friendly i am also a former employee Drea from capital thanks!