#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(414)267-6404
Tool & Truck Rental(414)267-6410
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
4155 N Port Washington Rd
Milwaukee, WI 53212
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Customer Store Reviews

  • 4.1 out of 386 reviews
80%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (386)
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Showing 1-30 of 386 reviews
Great employees at front desk
Very helpful with mix up at other store
by
    • Recommended
    Customer Service Chris
    Chris rocks; friendly with active listening and valid concerns. A+
    by
      • Recommended
      Thank you!
      Thank you Jamanica for following through on getting me the best deal on a drill. My old one broke and I thought I could fix it but couldn’t so finally gave in and went and bought a new one and she helped me price match and save a couple dollars. The little things mean the most.
      by
        • Recommended
        Employees/Costumer interactions
        Employees were knowledgeable and personable. Each seems genuine is his or her concern about my needs.
        by
          Great ?
          I bought some light bulb's.
          by
            • Recommended
            Pleasant experience
            I walked into Home Depot, right away I was greeted by a friendly worker and asked if I needed any help. The greeter took me where the products were located. That was excellent customer service.
            by
              • Recommended
              1 found this review helpful
              Great customer service that I’ve never had there before—ever!
              Shay & Antwon we’re helpful, friendly, professional & efficient AND HAVE A POSITIVE ATTITUDE TOWARD ME, the CUDTOMER. It’s actually quite noticeable because in the past, I would cringe if I had to go to the NORTH SHORE Home Depot because the employees were surly, unapproachable, avoided helping & had the attitude of “ Don’t Bother Me.” And if you could find someone to help they barely made eye contact, we’re uncommunicative, and/or did not know where the products were & would not show me where they were and sometimes sent me on a wild goose chase all over the store.
              by
                • Recommended
                Great sales rep experience
                Happy for having given great details about carpet sales and installation processes
                by
                  • Recommended
                  Prime location
                  I was in need of a screw eye hook to hang my stainless steel pot rack. At home, I only had 3 but I had to go to HD for 1 more. With the help of an associate, I found what I needed at a good price. This location is a lively store and the hospitality is awesome!
                  by
                    • Recommended
                    Wood cutting service is really helpful
                    Since I do so few projects it doesn’t warrant buying saws. So this service is excellent. Danny was a super nice representative in a store full of dry unhappy associates
                    by
                      Great store
                      Love how everything is easy to find and helpful staff
                      by
                        Awesome place for all home needs rather remodeling,fixing, or just wanting to cut the grass grill etc.
                        Everything I have bought over the last year and sent others to get there needs the right way has been nothing short of amazing.
                        by
                          • Recommended
                          Good store
                          I always buy here.I can find everything I need.
                          by
                            • Recommended
                            Great store very clean and employees were very helpful
                            by
                              • Recommended
                              Kitchen project dragged out 1 year because of lack of communication
                              I started a kitchen.project with this store and although my designer was excellent , kind, responsible and gave me consistently great service, the supporting departments , especially ordering and installation , didn't follow through or follow up, never returned calls , emails ( voice mail box full for 6 months), delayed weeks before scheduling me for installation( crew 2) , inspite of my repeated calls to managers ...in short , it's been over 1 year , my cabinets sat in the garage for 4 months, have water damage and were returned. Now I'm starting over with entire project .
                              by
                                Great place.
                                I find everything I need.
                                by
                                  • Recommended
                                  Terrible service start to end
                                  Store was dirty and messy Employees were not helpful Employee walked away to help another customer while helping me Employees are very social with each other instead of helping customers Terrible shopping experience
                                  by
                                    My New Favorite Home Depot Location
                                    Despite terrible customer service from the Ryobi product call center, the team at Home Depot supported my warranty needs on a new piece of equipment. The staff and Assistant Manager (sadly don't know their names) were super focused on my being treated well and were very helpful, professional, and courteous. Great team!
                                    by
                                      • Recommended
                                      Greatly improved checkout experience in the garden area!
                                      We bought garden supplies this morning. They had a young woman stationed near the long line. She scanned the purchases and then directed you to the nearest cashier. It was fast and easy. So much better than before. She also prevented people from skipping in the line. Great Job!
                                      by
                                        • Recommended
                                        Excellent Customer Service Here Today!
                                        I called in to get a quote on materials for my fence project and I received 3 great employees that happily and patiently assisted me until the end of my transaction. I will continue to shop here with employees like these 3 onboard. Thank you Jon, Carl and Christiyah!
                                        by
                                          • Recommended
                                          Great Customer Service and Professionalism
                                          Ashley and A.J. have Great Customer Service Skills and well as Being Very Professional. Home Depot need More workers like them. Service like this makes you want to come back and shop with Home Depot. This is the North Shore location
                                          by
                                            • Recommended
                                            Store has improved in many ways.
                                            They must be under new management or have undergone team training. I notice that things are in their place, items are not spread out on the floor, floors are clean, the salespeople are more readily available, willing to help, and have tools to speed your selection and service. They seem to be really trying harder to please customers.
                                            by
                                              Great Employees! Louietta is awesome!
                                              Stopped in to look at flooring. Found exactly what we were looking for. Louietta was so helpful, offered to check us out as the service desk and got us help to load the pallet of tile into our vehicle.
                                              by
                                                • Recommended
                                                Have always loved Home Depot!
                                                I love walking around Home Depot because I always find the item a came for, and then another I forgot I needed! The aisle signs are clear and lead me to the area I want. Floor sales people are always information and friendly, eager to look up items that I want extra help with.
                                                by
                                                  • Recommended
                                                  Bad, very bad.
                                                  I literally witnessed customers stealing things, and the workers didn’t care at all. The workers had headphones in and we’re talking to each other, and didn’t really care if I was being helped or had what I needed. Terrible experience overall, avoid at all cost.
                                                  by
                                                    Poor help
                                                    there is not employees that willing to help customers
                                                    by
                                                      Friendly knowledgeable staff.
                                                      I shop between this location and other locations finding my needs this is conveniently located off the expressway and is able to serve your home repair needs for contractors and diy yourselfers.
                                                      by
                                                        • Recommended
                                                        Product availability and selection are great.
                                                        You have several different kinds of products to choose from. Thank you.
                                                        by
                                                          • Recommended
                                                          Busy working man
                                                          This store is convient before I go to work and on weekends. I can ask a question get a answer and find the items and get out quickly.
                                                          by
                                                            • Recommended
                                                            I love this location
                                                            I view this location as the mall. Anytime I plan to visit, I know I will be spending at least an hour looking at everything. I love the staff and the hospitality is great!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 386 reviews

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