Reviews for Ocotillo/S Chandler #417

I like the way I can always find help here! The paint guys..Richard and 2 others , are always so friendly and helpful! Ordy, my cashier was very nice!

Love this store. Clean and above all with one of the most helpful staff I have seen at a Home Depot. They always go over and beyond to help everyone. Great location and kudos to the manager for running this place so well.

Was very impressed with the assistance I received from Jordan and Larry in Hardware. From my initial questions on the phone to coming into the store for additional assistance, they could not have been more helpful, courteous or professional. They made me feel like a VERY valued customer and that definitely makes for a positive experience. HD may be a big box store but Jordan and Larry delivered service like one of those small hometown hardware stores!

this store specifically goes way beyond to help those that are new to making things and if they dont know where something is in the store they find out not just point you in wrong direction or leave you. They will have my business if they carry it ill get it here

Just a great and positive experience each time you shop here.....the store meets all customer needs...!!

This is the perfect store to shop especial if you are a general contractor or any contractor !! Surround it by very professional people with lots of Knowledge like Mike ,Tom and Dario in plumbing ,John and Bobby in electrical,Janet in flooring and so many others and with the nicest down to earth manager Angela !!

I find that while most of the Home Depot store are pretty decent regarding the level of Customer Service support provided to the general public, this particular location typically goes well above and beyond the call of duty, to ensure that your shopping needs are accurate (no need for excessive spending) in order to get your home improvement projects completed. If you are fortunate enough to find some of the associates working on any given day, look for Mr. Larry in Hardware, and Ms. Phyllis ,also in Hardware, let them know what kind of home/ office improvement(s) that your are working on, and they will make sure that you have the "right tools" to get your project completed

Ethan was the nicest cashier

This store was very clean and well organized. I quivkly and easily found the appliances that I was looking for and for a great sales price! The sales representatives were all friendly, informative, and willing to accommodate. I highly recommend this Home Depot for a great shopping experience!

Excellent staff. Very Helpful overall.

Do not push customers to use self checkout lanes when there are employees available.

Do not push people to use the self checkout lanes when there are employees available.

No cashiers, people walking around without masks cannot get help

Clean store, friendly and helpful staff.

This store is always stocked. The employees are very knowledgeable and extremely helpful.

Amazing customer service, clean and organized!!! Great job!

Very customer oriented through out store. All interactions of which there were several were pleasant and helpful.

This is the best store ever.

THANK YOU ROMAN FOR HELP AT THE SELF-CHECK-OUT SCANNING THE ITEM SO WE COULD PAY WITH CREDIT CARD. WE APPRECIATE YOUR KIND INITIATIVE AND FRIENDLY CUSTOMER SERVICE TODAY!

I had an issue that should’ve been fixed when we had a granite counter and new sink installed. But Larry solved my issue and helped me fix it. It was nice to have that fantastic service. I also want to commend Ethan who was shadowing Larry. Ethan has a great style about himself and attitude. And I appreciate that he will be going to serve our country soon. Than you Ethan. Ethan was very attentive and eager to learn from Larry. And Larry was happy to help him learn.

Dario Restrepo us the best person he is very helpful and takes time to understand customer yes with mask on and finds right product for you to make sure you get all you need.

We bought two toilets from this location and were pleased with the knowledge of the employees, and the friendliness of everyone we met. Such a pleasant shopping experience. We love Home Depot!!

They always have enough knowledgeable staff so that you can get in and out quickly. We always receive great customer service at Home Depot compared to other home improvement stores. Their inventory is always good and we end up getting what we need.

THANK YOU KATELIN FOR HELPING US SCAN THE SALT BAGS AND FOR INITIATING PURCHASE BEFORE WE HAD TO ASK..... WE APPRECIATE YOUR HELP.

Need help in the garden center? Ask for Seth, excellent young man very helpful!

Larry the hardware specialist was outstanding

The fact that today is Easter Sunday and Home Depot was opened. My husband and I noticed our water heater had gone out at 5:19pm and we live far from the nearest Home depot. I called before driving to Home Depot and talked to Andrew who gave me all the information need and let me know they had what I was looking for in stock. We then drove to Home Depot on Ocotillo and Arizona and got there ten minutes before they closed. Due to the Coronavirus the store closes at 6pm. Ron and Connie were amazing and assisted us without any rush. Ron and Connie had an amazing attitude and provided with wonderful customer service. Thank you Ron and Connie. Chancey too who us out.

On my visit to the store yesterday, I was very fortunate to come across Larry in the hardware department. I had a challenge with one of my door locks, which I brought into the store. The challenge was that the key that fit all of the locks did not work in this one lock. Larry accessed a kit that he said he had not used in a long time, but was able to get the key and lock to work. Thanks to Larry for assisting me, and props to Home Depot for having Larry as part of their team!

I like having a HD close to home, I do most of the repairs and it saves travel time.

No problem finding what I needed, store was clean and employee were very helpful. i