#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(708)802-5427

Rental Center

(708)802-5431

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7300 W 159th St

Orland Park, IL 60462

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Customer Store Reviews

  • 4.7 out of 688 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (688)
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Showing 1-30 of 688 reviews
GROSSLY INCOMPETENT!
BEWARE! Do not rent a truck from this Home Depot. I rented a 16 foot truck and loaded all my personal belongings into the truck for a move. The next day when I unloaded the truck several of my items were damaged because after the rainfall I discovered that the truck was leaking water!
by
    Excellent customer service
    I went in not sure what I needed to make my centerpiece but thank goodness I ran into Gordon. He was a blessing, knowledgeable and went the extra mile to show me how to do it. I was able to make my craft because of the knowledge of Gordon.
    by
      • Recommended
      Service was great
      It didn’t take time to prepare my order
      by
        • Recommended
        Bought a new washing machine
        The service person in the store was very helpful and provided valuable information that helped me to choose a new appliance.
        by
          • Recommended
          Exemplary employee (Manager)..
          Her name is Jade (I think). I went shopping for a grill. Found the one I wanted and sadly the employees couldn't help me, since she was at her lunch break. They didn't have a clue and gave me wrong information which wasted my time and upset me. I left a msg for her to call me. She did and got out of her way to get me the grill from another store and left a msg when it was there and put together. She really turned me from a very upset customer (I've been shopping for decades at home Depot.) to a very happy and grateful customer. Glad she did because I was going to never shop again. She needs to be commended and praised for her devotion to the reputation of your store on 159th and Harlem in Orland. Thank you Jade.
          by
            • Recommended
            Very helpful employee
            Leo helped me with a special order window and was extremely helpful, knowledgeable, and patient with my questions.
            by
              • Recommended
              Lawn mower purchase
              I chose a display model that the employees had to use a forklift to remove from the display. Professional Help was on the way in minutes. Very friendly and courteous employees.
              by
                • Recommended
                Excellent
                Every staff member I came in contact with was helpful, pleasant and knowledgeable. Great team!
                by
                  • Recommended
                  Finally !! A good customer service Experience
                  I was very surprised that Home Depot had a solutuion to my need? 2 other stores did not and were no help at all. The associate was extremely helpful as well. So glad to see customer service return to my shopping experience !
                  by
                    • Recommended
                    Home Improvements
                    Every time I need home Improvements, I head to #1906 Home Depot. The staff is always friendly and incredibly helpful. And their contractors always do a great job. I have been very pleased with every project.
                    by
                      • Recommended
                      Friendly and helpful staff
                      We received very helpful service from Lisa In the appliance department. She was very knowledgeable and was not at all pushy. I wish all Retail stores had employees like her.
                      by
                        Knowledgable employees
                        I was in an out very quickly due to employees knowing exactly what I needed for my repair.
                        by
                          • Recommended
                          Great Experience
                          My wife and I went shopping for a grill here. Joaquin was very, very helpful!!
                          by
                            • Recommended
                            Good experience and customer service with Jak.
                            We had a great experience working with Jak! About three months ago, he took the time to walk us through all the details about different ranges, answering our questions thoroughly and patiently. He was knowledgeable, friendly, and never made us feel rushed. Because of the excellent service he provided back then, we knew we wanted to come back and make our purchase with him. We’re happy to say we just got our new LG range and couldn’t be more pleased with the entire process. Highly recommend working with Jak – he truly goes above and beyond!
                            by
                              • Recommended
                              Great shopping experience
                              Monica, who helped us, was fantastic. She went well beyond the call of duty to assist us and was very pleasant and professional. The store had what we needed, was clean and well-organized, and the staff were friendly.
                              by
                                • Recommended
                                Best home depot store
                                Leo deserves a raised, he needs to be copy and paste at all the home depot stores..
                                by
                                  • Recommended
                                  Sales tax cheaper in Homer Glen
                                  If you need to spend bigger dollars, I recommend going to Homer Glen store as the sales tax is lower.
                                  by
                                    Awesome
                                    Bought a toilet and was held in will call for me the next day.. very efficient employees..👍👍
                                    by
                                      shop somewhere else
                                      Home depot treats its customers like thieves, by locking up even the cheapest amount of wire, and on top of that they don't have an employee on hand to help you, if you have a lot of time to waste, I guess it's alright to go there, but not me in the future!
                                      by
                                        Helpful place to shop
                                        This Home Depot is the best Always helpful and always pleasant never had a complaint and always find what I’m looking for!!!
                                        by
                                          • Recommended
                                          Home Depot a Great Place to shop
                                          Eastern redbud beautiful tree for a beautiful price
                                          by
                                            • Recommended
                                            Lisa W was great.
                                            Lisa did a great job helping with the purchase of a microwave.
                                            by
                                              • Recommended
                                              The general Manager or the guy that claimed to be does not care about customer service.
                                              I shopped for carpet at home depot online and got a quote, so I went in to see the fabric in person & place the order... surprise the price went up.. OK I still agree then a person comes out to measure... surprise, the price goes up again, against better judgement I proceed because its an entry area that I want to look unfinished.. then the installer comes in, who was AMAZING and honest, he confirmed my concern by telling me "I dont know why they sold you so much for this area", I had enough to do a small room and stairs!! I shared this with the general manager of the store but he looked at me with a stupid smerk saying theres nothing he can do!! WOW!!
                                              by
                                                Excellent customer service
                                                Came into store to purchase a washing machine was greeted by an employee (Lisa W) who helped me with everything she was patient knew her stuff walked me thru operation of washer showed me other machines told me the difference of how they operate so very glad she helped me I walked out the store happy with my new washing machine. Thank u Lisa W u r a beautiful spirit
                                                by
                                                  • Recommended
                                                  Always have what I need to get the job done!
                                                  Whenever I am in a pinch and need to complete a home repair or maintenance project/job, I can rely on Home Depot to have what I need, although prices could be better for loyal customers, in-store, especially ones with a Home Depot Consumer Credit Card, like myself, I can still rest assured I can get get what I need when I need it.
                                                  by
                                                    • Recommended
                                                    Truck Rentals @ Home Depot
                                                    I came this visit to rent a Penske Truck to move building materials.
                                                    by
                                                      • Recommended
                                                      Alway knowledgeable employees
                                                      Home Depot is large, carries a lot of products and they are not always easy to find. However, employees always greet me and ask if they can help. I am very impressed that employees know where to find anything from a nightlight to pet friendly ice melt. They always make my shopping trips easier.
                                                      by
                                                        • Recommended
                                                        Front end supervisor
                                                        Salvador the frontend supervisor was great, and the new guy John was to very friendly and helpful
                                                        by
                                                          • Recommended
                                                          Great people working there that are patient and willing to to help you!
                                                          We bought our stove on the 26th of December snd came back the next day to buy a dishwasher. The salesperson, Dave, was very helpful. He took the time to help us hind the right appliances to fit our needs and price we could afford. Thank you Dave!
                                                          by
                                                            • Recommended
                                                            Careless R us
                                                            Employees do not care about customers and are not welling to help finding Items in the store. They give you the feeling that they do not want to work.
                                                            by
                                                              Showing 1-30 of 688 reviews

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