Reviews for Orland Park #1906

BEWARE! Do not rent a truck from this Home Depot. I rented a 16 foot truck and loaded all my personal belongings into the truck for a move. The next day when I unloaded the truck several of my items were damaged because after the rainfall I discovered that the truck was leaking water!

I went in not sure what I needed to make my centerpiece but thank goodness I ran into Gordon. He was a blessing, knowledgeable and went the extra mile to show me how to do it. I was able to make my craft because of the knowledge of Gordon.

It didn’t take time to prepare my order

The service person in the store was very helpful and provided valuable information that helped me to choose a new appliance.

Her name is Jade (I think). I went shopping for a grill. Found the one I wanted and sadly the employees couldn't help me, since she was at her lunch break. They didn't have a clue and gave me wrong information which wasted my time and upset me. I left a msg for her to call me. She did and got out of her way to get me the grill from another store and left a msg when it was there and put together. She really turned me from a very upset customer (I've been shopping for decades at home Depot.) to a very happy and grateful customer. Glad she did because I was going to never shop again. She needs to be commended and praised for her devotion to the reputation of your store on 159th and Harlem in Orland. Thank you Jade.

Leo helped me with a special order window and was extremely helpful, knowledgeable, and patient with my questions.

I chose a display model that the employees had to use a forklift to remove from the display. Professional Help was on the way in minutes. Very friendly and courteous employees.

Every staff member I came in contact with was helpful, pleasant and knowledgeable. Great team!

I was very surprised that Home Depot had a solutuion to my need? 2 other stores did not and were no help at all. The associate was extremely helpful as well. So glad to see customer service return to my shopping experience !

Every time I need home Improvements, I head to #1906 Home Depot. The staff is always friendly and incredibly helpful. And their contractors always do a great job. I have been very pleased with every project.

We received very helpful service from Lisa In the appliance department. She was very knowledgeable and was not at all pushy. I wish all Retail stores had employees like her.

I was in an out very quickly due to employees knowing exactly what I needed for my repair.

My wife and I went shopping for a grill here. Joaquin was very, very helpful!!

We had a great experience working with Jak! About three months ago, he took the time to walk us through all the details about different ranges, answering our questions thoroughly and patiently. He was knowledgeable, friendly, and never made us feel rushed. Because of the excellent service he provided back then, we knew we wanted to come back and make our purchase with him. We’re happy to say we just got our new LG range and couldn’t be more pleased with the entire process. Highly recommend working with Jak – he truly goes above and beyond!

Monica, who helped us, was fantastic. She went well beyond the call of duty to assist us and was very pleasant and professional. The store had what we needed, was clean and well-organized, and the staff were friendly.

Leo deserves a raised, he needs to be copy and paste at all the home depot stores..

If you need to spend bigger dollars, I recommend going to Homer Glen store as the sales tax is lower.

Bought a toilet and was held in will call for me the next day.. very efficient employees..👍👍

Home depot treats its customers like thieves, by locking up even the cheapest amount of wire, and on top of that they don't have an employee on hand to help you, if you have a lot of time to waste, I guess it's alright to go there, but not me in the future!

This Home Depot is the best Always helpful and always pleasant never had a complaint and always find what I’m looking for!!!

Eastern redbud beautiful tree for a beautiful price

Lisa did a great job helping with the purchase of a microwave.

I shopped for carpet at home depot online and got a quote, so I went in to see the fabric in person & place the order... surprise the price went up.. OK I still agree then a person comes out to measure... surprise, the price goes up again, against better judgement I proceed because its an entry area that I want to look unfinished.. then the installer comes in, who was AMAZING and honest, he confirmed my concern by telling me "I dont know why they sold you so much for this area", I had enough to do a small room and stairs!! I shared this with the general manager of the store but he looked at me with a stupid smerk saying theres nothing he can do!! WOW!!

Came into store to purchase a washing machine was greeted by an employee (Lisa W) who helped me with everything she was patient knew her stuff walked me thru operation of washer showed me other machines told me the difference of how they operate so very glad she helped me I walked out the store happy with my new washing machine. Thank u Lisa W u r a beautiful spirit

Whenever I am in a pinch and need to complete a home repair or maintenance project/job, I can rely on Home Depot to have what I need, although prices could be better for loyal customers, in-store, especially ones with a Home Depot Consumer Credit Card, like myself, I can still rest assured I can get get what I need when I need it.

I came this visit to rent a Penske Truck to move building materials.

Home Depot is large, carries a lot of products and they are not always easy to find. However, employees always greet me and ask if they can help. I am very impressed that employees know where to find anything from a nightlight to pet friendly ice melt. They always make my shopping trips easier.

Salvador the frontend supervisor was great, and the new guy John was to very friendly and helpful

We bought our stove on the 26th of December snd came back the next day to buy a dishwasher. The salesperson, Dave, was very helpful. He took the time to help us hind the right appliances to fit our needs and price we could afford. Thank you Dave!

Employees do not care about customers and are not welling to help finding Items in the store. They give you the feeling that they do not want to work.