#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(708)802-5427

Rental Center

(708)802-5431

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7300 W 159th St

Orland Park, IL 60462

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Customer Store Reviews

  • 4.7 out of 688 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (688)
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Showing 1-30 of 688 reviews
Orland Park Home Depot has outstanding service and supplies and Great Customer Service. I highly ...
Orland Park Home Depot has outstanding service and supplies and Great Customer Service. I highly recommend this location.
by
  • Verified Purchase
  • Recommended
Was looking for a dehumidifier and a filter for the house The employees I talked to knew exactly...
Was looking for a dehumidifier and a filter for the house The employees I talked to knew exactly where each item was stored. I passed two other Home Depot stores because these employees were so nice.
by
  • Verified Purchase
  • Recommended
This store is always clean and associates are very helpful. You also don't have to go on a treas...
This store is always clean and associates are very helpful. You also don't have to go on a treasure hunt trying to find someone to help you, as I've had to do in similar stores.
by
  • Verified Purchase
  • Recommended
I was able to find the products I was looking for. The associates were friendly and helpful and ...
I was able to find the products I was looking for. The associates were friendly and helpful and I was able to get the assistance I need. Also the store was clean.
by
  • Verified Purchase
  • Recommended
I have had two very positive experiences with knowledgeable and friendly salespeople in this store.
I have had two very positive experiences with knowledgeable and friendly salespeople in this store.
by
  • Verified Purchase
  • Recommended
Very rude employees! Not all of them but most they rude and they not helpful And they talk with v...
Very rude employees! Not all of them but most they rude and they not helpful And they talk with very bad attitude!!
by
  • Verified Purchase
The Orland Park store is very friendly, professional; great customers service and exceptionally c...
The Orland Park store is very friendly, professional; great customers service and exceptionally clean.
by
  • Verified Purchase
  • Recommended
When I go, the store is always clean. All associates are always helpful and friendly. I can fin...
When I go, the store is always clean. All associates are always helpful and friendly. I can find the products I need. However, because of COVID, some products can’t be found, no matter where you look. Still, HD is my go-to store.
by
  • Verified Purchase
  • Recommended
I found all my items in same store with affordable price.
I found all my items in same store with affordable price.
by
  • Verified Purchase
  • Recommended
This Home Depot store is a pleasure to shop in, well-stocked with many things I need for my home ...
This Home Depot store is a pleasure to shop in, well-stocked with many things I need for my home and it is always neat well-stocked and clean. The friendly employees make it a pleasure to shop here because they’re always nearby to help, and they’re all very personable
by
  • Verified Purchase
  • Recommended
Was beyond thrilled to see a special needs young adult employed and assisted me with my return. ...
Was beyond thrilled to see a special needs young adult employed and assisted me with my return. Krrista was so sweet and pleasant. I am in tears by your humility to not discriminate against hiring ALL!
by
  • Verified Purchase
  • Recommended
Helpful staff Rosemaire, Al, and many more are consistently pleasant, efficient, and knowedgeable.
Helpful staff Rosemaire, Al, and many more are consistently pleasant, efficient, and knowedgeable.
by
  • Verified Purchase
  • Recommended
I DID NOT HAVE A GOOD EXPERIENCE AT THIS LOCATION. I ORDERED WOOD FLOORING AND FOR 3 WEEKS GOT TH...
I DID NOT HAVE A GOOD EXPERIENCE AT THIS LOCATION. I ORDERED WOOD FLOORING AND FOR 3 WEEKS GOT THE RUN AROUND AS TO WHY IT HAD NOT BEEN DELIVERED. FINALLY THEY ADMITTED THE FLOORING WAS DISCONTINUED AND THEY DID NOT HAVE MY ORDER. WHEN I WENT IN FOR THE REFUND THEY WANTED TO CHARGE ME A SERVICE FEE FOR CANCELLING. I WILL NEVER SHOP THIS STORE AGAIN.
by
  • Verified Purchase
Henry is always very helpful and positive, always vey helpful!
Henry is always very helpful and positive, always vey helpful!
by
  • Verified Purchase
  • Recommended
Good place to shop specially for DIY
Good place to shop specially for DIY
by
  • Verified Purchase
  • Recommended
Don't ask ANYONE from the service desk for help!! Denise is just plain rude with an attitude. Ric...
Don't ask ANYONE from the service desk for help!! Denise is just plain rude with an attitude. Richard won't help you in the aisles because he only works at the service desk! Someone needs to teach the employees about customer service.
by
  • Verified Purchase
People here are friendly but generally useless.
People here are friendly but generally useless.
by
  • Verified Purchase
No customer service here. It’s like they want to fight you over buying stuff. Front line employe...
No customer service here. It’s like they want to fight you over buying stuff. Front line employees are friendly but helpless. Managers seem useless.
by
  • Verified Purchase
I was at this particular store 3 days in a row to pick up materials for a project. Each time M...
I was at this particular store 3 days in a row to pick up materials for a project. Each time Megan Knoll was the cashier. I found her to be friendly and helpful.
by
  • Verified Purchase
Great store where most everyone is very helpful. Rose the cashier is absolutely awesome!!! Ed a...
Great store where most everyone is very helpful. Rose the cashier is absolutely awesome!!! Ed at the Pro Desk can solve every problem imaginable. The service desk girls leave a lot to be desired, but I'm guessing they're not too quick on the draw because they may not have even graduated high school yet. Sorry, but anything more difficult than making a return is met with blank stares. Overall though, this store is one of the best!!
by
  • Verified Purchase
  • Recommended
The employees are friendly and the store was well stocked.
The employees are friendly and the store was well stocked.
by
  • Verified Purchase
  • Recommended
Our sales person was the best!! Very knowledgeable, easy to talk to. I would definitely recommend...
Our sales person was the best!! Very knowledgeable, easy to talk to. I would definitely recommend Howard and the Orland Park store to my friends and family!!!
by
  • Verified Purchase
  • Recommended
Great store and employees are very helpful
Great store and employees are very helpful
by
  • Verified Purchase
  • Recommended
The store employees are very friendly and helpful. Just passing through departments employees sa...
The store employees are very friendly and helpful. Just passing through departments employees said Hi to me. The store is pretty well stocked too.
by
  • Verified Purchase
  • Recommended
I'm there a few times per month and I've bought a lot of material over the years. It's one of my ...
I'm there a few times per month and I've bought a lot of material over the years. It's one of my favorite places to shop.
by
  • Verified Purchase
  • Recommended
Recently purchased an LG refrigerator and would like to comment on the delivery of that item. It ...
Recently purchased an LG refrigerator and would like to comment on the delivery of that item. It was delivered as described by the sales associate Howard, down to the tee. I was notified by email, again at 7:00 am the day of and exactly 28 minutes prior to arrival time at my door. This gave me adequate time to empty my refrigerator and remove hallway rugs. I would like to thank Paul & Dwight for their knowledge, expertise and cleanliness in this delivery. I had a small "hiccup" in that I did not know where the shut off for the water was in my unit, their patience in allowing me to make two phone calls, get the answer and solve the matter in less than 10 minutes, allowed for them to complete the delivery without having to schedule a "service install" call; which during this unforeseen COVID-19 pandemic is greatly appreciated. Thank you again Paul & Dwight, keep up the good work, it did not go unnoticed!
by
  • Verified Purchase
  • Recommended
The service was phenomenal and the organization or overall cleanliness of the store was appreciat...
The service was phenomenal and the organization or overall cleanliness of the store was appreciated. The cashier named Cheryl exceeded our expectations and went above and beyond in order to help us.
by
  • Verified Purchase
  • Recommended
Love it and very neat
Love it and very neat
by
  • Verified Purchase
  • Recommended
Bonnie in window treatments is FANTASTIC! She is friendly, knowledgeable, understands what are a...
Bonnie in window treatments is FANTASTIC! She is friendly, knowledgeable, understands what are asking for and what you need, and gives you pointers on what makes something work the best for you in your own home and situation. She took 95% of the stress out of making this purchase. GREAT customer service.
by
  • Verified Purchase
  • Recommended
Karen in plumbing was Fantastic very knowledgeable.
Karen in plumbing was Fantastic very knowledgeable.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 688 reviews

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