Reviews for Owasso #8922

It seems as if the items/products that I've needed to buy are always available/in stock. Employees are friendly and prices are competitive. This store is in a convenient location and never seems to be busy. Their rental department is excellent too! Definitely recommend!

I have always shopped here and will continue to do so. They usually have what I need.

Just bought 16 bags of these imperial beach pebbles for our front flower bed and they look amazing! So much better than the mulch that we had before which kept blowing off into the yard. The pebbles look absolutely wonderful and they were on sale at a bargain!

We bought a lot of lumber to build garden beds, 13 bags of compost, Cub Cadet Zero-Turn Mower, and many other items. The employees are always super-helpful and will even assist in loading your truck!!

Lots of people working to ask questions too...needed help and got it...had workers checking with me if I needed help...checkout experience polite and fast.

The management of the Owasso store obviously can’t manage the product very well. Store is always a mess and nobody seems to care.

Their self-checkout machines don't work. It constantly says card error. Ridiculous. Fix your own machines. They have been broke for 2 years

I had a confrontation with a manager there today that has shifted my opinion about their attitude towards me. I don't want to mention the name or the details but I have submitted a review through their portal.

I purchase the majority of my tools and materials from the Owasso store due to its convenient location as well as having the majority of my needs. Employees have always been very courteous and helpful.

As a customer, I find it very pleasing to go to the store. All the personnel are helpful and I don’t know what is happening, but this is a big change in the last three months now they recognize you and they ask you if you find what you mean and I appreciate that. I have to ride a card and got 16 screws in my back from Vietnam so when I need help I need it and I do appreciate it. They are a great help construction.

This is a well-managed HD! The employees are very polite and the store is well-organized. Highly recommend!

Had the shelving we needed.

I own a large remodeling/renovation company. We do around 5 to 10,000,000 annually. This is my go to store because of the help that I received when I make a phone call or I show up in person Becky always treats me as if I am Customer, the store is clean as most stock that is needed, and if they don’t have it, they’ll work their way to try to get it.

As for the store, great service, could use a few more “knowledgable” associates in specific areas.

People are very helpful

Lawn and Garden folks are so nice and knowledgeable!

The Owasso store didn’t have what I wanted so ordered it from the North Tulsa store. The delivery person lied that he’d delivered it when he didn’t, so Chad delivered it personally himself for my grandson’s birthday! He was thrilled & loves the drill - it’s exactly what he wanted for work!

Found everything we needed for our project.

Purchased it have not received it. It won’t be here until Friday.

People are very helpful. The customer service desk however can use a people skills update course.

Brought materials left over from a job back for refund. Bought flowers while there.

We were buy in some lumber and screws to finish our porch and a crew member helped him load onto the cart. While checking out, my husband mentioned he could no find the screw length he really wanted and the lady cashier went and found it. Great service! There were all ladies working at the west end lumber area and they were all so helpful. If they were helping customers they were bringing in carts. Staying busy without being told is the sign of a great employee.

I loaded everything alone. Mulch and. Plants

The plywood I needed was up on a rack underneath another bundle. They had to go through a lot of trouble to get me what I needed and I greatly appreciated it.

I was immensely pleased with our salesperson. She was very personable and informative on appliances. I could tell she cared about what we were looking for and offered examples that really fit our needs. Thank you.

I had to return an item that I bought online only because it didn’t fit what I needed it for The lady at the Customer service desk was very helpful. I also went through the self check out for some stuff I was buying and needed some assistance from the employee. He was very friendly. I really appreciate the great customer service provided by the Owasso store

Pam and Javier helped me with my bathtub issue and did an excellent job

I ordered a product but haven't received it yet. Owasso Home Depot employee was so helpful finding what I wanted online, as the saw I wanted was not in stock. He told me when to expect it, offered to have it delivered at no charge to my home. I will certainly buy from this store again.

They exceed my expectations every time I visit

All their credit card readers are shot. Takes five or more tries to complete a transaction !!!!!!!!!!!