#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(402)935-2404

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

712 N Washington St

Papillion, NE 68046

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 529 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (529)
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Showing 1-30 of 529 reviews
Great place to shop
Great store. Excellent and very helpful employees. I wish all stores had the same level of customer service as this Home Depot has. I would highly recommend this store to anyone in the area that has a need.
by
    • Recommended
    Customer Service Does Exist
    Had the most pleasant experience with Beverly the cashier. She helped us so much and was so nice. It's nice to feel like you are important and cared about, glad we are here.
    by
      • Recommended
      Excellent service, excellent People! Excellent products& prices! & Excellent Cashiers
      I wish every retail store could be that efficient and nice! Excellent experience today!
      by
        • Recommended
        Great customer service!
        I really appreciated coming in and having someone look to see what I needed and helped me even go and get a cart for all my items! That’s great service to me, I always appreciate help so I can go on my way!
        by
          • Recommended
          gary in Plumbing
          I bought a water heater and Gary gave all help possible.
          by
            • Recommended
            just confortable
            i just want t say that i feel so pleassed to buy in any home depot store, i love them
            by
              Customer Service
              A very knowledgeable and friendly young man came up to ask if if we needed help. When we told him we did he helped pick out lumber cut it to the size that I needed. Was impressed with his helpfulness. I believe his name is Trajan. Highly recommend this young man!!
              by
                • Recommended
                Store size expansion.
                In crease the size of your store to the north, since there is vacant land there.
                by
                  • Recommended
                  Excellent displays
                  Had a great find on rose bushes at the papillon location.
                  by
                    Great Employee
                    Nancy helped us locate, and address a pricing issue. Did a wonderful job, finding what we needed and getting us the best price!
                    by
                      • Recommended
                      Shopping Experience
                      The Home Depot staff helped me from the time I entered the store, until I left. A great experience.
                      by
                        • Recommended
                        Mary in the Garden Center
                        Mary, in the garden center was so patient with me and very helpful. She made my shopping experience WONDERFUL!!
                        by
                          • Recommended
                          Always Helpful and Friendly
                          The Garden Center is set up so nicely with beautiful selections. Easy to shop1
                          by
                            • Recommended
                            tools i needed
                            I was looking for a saw and it was in stock
                            by
                              The Best Home Depot I've ever shopped.
                              I bought a kit of 12 Hampton Bay Solar Lights on-line. I love them, even better than expected!! I've bought so many different Items from garden to home improvement. The best selections, clean store, clutter free. Always superior quality and fair pricing. Always a pleasure! This is my Go-To store
                              by
                                • Recommended
                                organized
                                I have always like how you handle the mulch in the spring. It is a very efficient process.
                                by
                                  • Recommended
                                  Toxic Work Place
                                  I have witnessed more than once employees disrespecting or bulling fellow employees, this was not horse play this was clear disrespect. I told a floor manager what I witnessed and he said he would talk to the employee, This did not sound right to me, he should have got the store manager and had me explain what I had witnessed, I am wondering if the manager of the Papillion location should be investigated by Home Depot Cooperate office for supporting a toxic work environment. I will not support the Papillion Home Depot any longer.
                                  by
                                    Great customer service
                                    Gary helped us get the perfect hot water heater and was absolutely amazing answered all our questions. Steph was our cashier and she was super friendly and nice very helpful also! Great experience
                                    by
                                      • Recommended
                                      Excellent peoples great customer service
                                      I went to the home depot in Papillion and bought construction materials and the cashier help me and explained to me how I could save some money. I wish every store could have people like this. Thank you Beverly you are the best
                                      by
                                        Good 66
                                        Great Store Very Helpful, Strong Values,Ready to Help solve any situation if they can or give other solutions I truly thank you for that
                                        by
                                          • Recommended
                                          Excellent Service
                                          We were able to place an order for special flooring to match what we had purchased from a private seller. Our salesperson went beyond our expectations to help make it happen.
                                          by
                                            • Recommended
                                            This store if Awesome!
                                            I ordered a tool chest and it was just what was needed!
                                            by
                                              • Recommended
                                              Quickly found what I needed
                                              Asked where two different items were, found them quickly, checked out quickly and was on my way. Nice!
                                              by
                                                • Recommended
                                                Awesome selection and assistance
                                                I ran into an employee need Gary. He helped me find exactly what I needed and went out of his way to take me right to the location. When he didn’t know something he asked. I’ve always found great service at this location!
                                                by
                                                  • Recommended
                                                  Wonderful employees make this the BEST store!
                                                  The brands I wanted and the quantities I needed. Great place to shop.
                                                  by
                                                    • Recommended
                                                    Great Store horrible corporate policies
                                                    Had a great shopping experience until checkout when I found out appliances don’t qualify for military discount. If you support the military then support them and don’t worry about your profit margins quite as much
                                                    by
                                                      Always a helpful place
                                                      Papillion is a model Home Depot store. I have shopped in stores in several other states...this is the place to get help. Custom cut pipe to easy returns.
                                                      by
                                                        • Recommended
                                                        Customer service
                                                        I had to return a microwave and I had the best customer service experience I've ever had in any business experience thank you so much for the great service and opportunity to meet your customer service girls stephanie and Jen!!
                                                        by
                                                          • Recommended
                                                          Wonderful Store
                                                          I just purchased some cleaning supplies and received great service! Good layout of merchandise and good, friendly service!
                                                          by
                                                            • Recommended
                                                            Great Experience
                                                            From start to finish, a great shopping experience! Needed a little help finding what I was looking for and employee took us right to the item! He was very helpful. The cashier made us feel like she enjoyed helping us and enjoyed her job. That always helps make the shopping experience better!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 529 reviews

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