Reviews for Peoria #453

People like Rich makes our shopping there a wonderful experience

The store is in a convenient location, clean, friendly and usually has all the items I am looking for. The customer service reps are knowledgeable and ready to help and have answers to questions regarding home repairs.

Employees rude. Don’t care about the service they provide.

This store has consistently provided knowledgeable service, quickly, efficiently, and with courtesy. Never make you feel dumb asking questions.

Great store to shop at. There’s always someone to help you locate items and very friendly. Great customer service.

Franklin, Sandy, and Johnny made my life easier by assisting me through my experience and going above and beyond. I'm 5 months pregnant and had a lot on my list, they got me in and out and even loaded my car - best customer service!

This Home Depot location was so easy to get into. Traffic was not an issue. The employees were helpful and kind. This is definitely going to be my favorite Home Depot.

I love going to this store it is very clean and the employees are always ready to help and happy!! I always find what i need!

Great customer service at this location. It was a pretty busy Sunday and everyone was still doing their best to go above and beyond for the customers! I came in to see if my Ryobi 40v battery was faulty. Two guys ended up helping me, the first guy didn't even work in that area, but he did everything he could until the guy that worked in that area was available. The guy helped me find a charger to verify that it was faulty. He even helped me decide on whether or not it was worth it to just get a new battery or $100+ or just spent a few extra dollars and just pick up the second Gen 40 Volt Power Head. I went with the new version and he even offered to carry it up front for me. Good kid, I wish I would have gotten their names.

The paint dept is usually very helpful. If you want a good cashier, see Jill in Garden Checkout.

Billy and Dewey are two of the most positive and helpful employees at this store. They have helped me on several occasions in lumber and outdoor carpeting. Not only is this store the cleanest home depot that I have ever been in but the entire staff seems happy to be there and very knowledgeable about the projects I am working on. This is a great store to supply your projects!

Every time I enter this store I receive great service. everyone in the store is extremely helpful and they make sure that I buy the right products for the job that I am currently doing around the house. I can honestly say if I don't understand the project I'm about to start they are always willing to help me and advise me in guide me. This is an excellent store.

Wow what an amazing experience,thank you Linda for all the help and hard work you put into serving me and making me feel important!!!

This company and or location seems to be getting better? They have more registers open now to get you cashed out and on your way without using Self Checkout, like the old days when a customer mattered! Stay tuned and we'll see if it stays implemented?

Store would not exchange a drill that broke after 2 weeks of use.

On 2/7/2019 I purchased 61 cases of floor tile, hand picked so the dye lot numbers would match. On 2/12/19 I called the store to have it delivered, was told it was coming from a different store. Personally took the time to drive to the store and discuss this with customer service, the manager and the department representative. Was assured that my hand picked tiles would be delivered on Valentine's day. Most of them were except for 5 cases with different lot numbers. Seems the shift that picked the tiles didn't give a hoot about doing their job correctly. I had to load up the cases and take them back to the store and then find the missing cases for the store. Bad, bad, bad. A thank you to the forklift operator that assisted me.

Great people who are helpful and they have a great selection of items in all areas for the home and yard.

This store is conveniently located for me, the associates are mature and knowledgeable, I have nothing but praise for this store.

We had a very bad experience here several months ago. Main issue was in the lumber dept and I wrote a review to let them know how bad we were treated. We were not going to go back but decided to try one more time. It was a completely different experience this time. Every single clerk greeted us and asked if we needed help. We were going to do self check out but the lady at register took us and had us out in no time. This was on a Sunday. It was a very positive visit and we will be returning. Thank You

Very helpful in every department, except the paint dept.Linda W. was my checkout clerk, she was very patient and professional.She also helped me with the credit card application.Shes a keeper!

Best stocked store and friendly associates in Peoria AZ. Keep up the Best service

I ordered a French door along with install. After a month the door came completely wrong. Couldn’t get it installed. I will never shop at Home Depot again. They wasted my time and money. BUYER BEWARE!!!!!! Manager was professional about the situation but according to the installers it’s happened several times in the past couple of months.

Need help with tile or anything related to a tile project, ask for Max. He knows his products and won't steer you wrong.

A good range of products, fair prices, best thing is the excellent helpful staff.

Need an appliance? Talk to Serena J. (Appliance Specialist) . Wow, does she know her products. Computer savvy, thourgh, polite! Great asset! Made ordering a dishwasher easy, and painless.

The employees of this store are very helpful and eager to assist you to find what you are looking for. The store associates are very pleasant!

I will never shop here again. Worst costumer service except for one person. Wouldn’t honor what was shown on the Home Depot website

My husband and myself usually shop this home depot. We find this store to be clean and well organized. Generally you are able to locate someone to help you find what you are looking for or take you to that area and find it for you.

Honestly the best part about of shopping at this location was the checkout. (The cashier Monserrat was amazing!) She is kind,experienced,fast and made for great conversation. I will definitely be recommending your store to all my contractors,friends and family. Thank you Monserrat for a quality shopping experience.

Trying to get service was hard enough but after finding someone to help their attitude left a lot to be desired.