#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(207)822-4808

Tool & Truck Rental

(207)822-4800

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

245 Riverside St

Portland, ME 04103

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 283 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (283)
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Showing 1-30 of 283 reviews
Plants and more plants
I found all the plants I needed and have worked quickly to get them planted before the rains expected tomorrow
by
    • Recommended
    Great inventory selections and Super Pleasant Staff
    Easy shopping for good selection and price range of wheel barrows, beautiful selection of plants, and all our questions were pleasantly and easily answered. The cashier was incredibly nice and helpful as well.
    by
      • Recommended
      Great Curbside experience
      My first attempt at curbside pick up was not so good as the app would not work on my phone. My second time, however, was great! Thank you Andrew a the Riverside Store in Portland, Maine!
      by
        • Recommended
        Amazing door
        I had the hardest time finding a door to fit my hole but they made it happen and way less than other places I went to I learned something shop Home Depot first
        by
          • Recommended
          Courteous Service
          Just made another successful trip to HD, one of several I make every month. Wanted to single out their cashier who helped me. I had two somewhat involved purchases, using two different credit cards. The cashier was super helpful in helping me organize my purchases. She helped me enter my military discount and reminded me to enter my Pro-ID number. I appreciated her attention to detail and making sure I got it all right.
          by
            • Recommended
            Great customer service
            Jeanne in the garden section was wonderfully pleasant and efficient. She made it a very pleasant errand, and after our little chat I feel like going back and getting a few more annuals to kick off garden season!
            by
              • Recommended
              Cashier
              Cashier was extremely cordial to me, looked me in the eyes with cheerful smile. Excellent
              by
                • Recommended
                Knowledgeable and friendly help
                I went into the store today needing lots of lightbulbs for various new fixtures for a rebuild. With all of the options and spec numbers that didn't match I was overwhelmed and confused. Luckily a very helpful, knowledgeable associate got me everything I needed and educated me in the process! Sweet!
                by
                  • Recommended
                  Great people!
                  Jeanne checked us out and she was wonderful. Connie is always the best. Andrea and Kari in cabinet/kitchen design are wonderful!!!!
                  by
                    • Recommended
                    Associates all care about customers and are happy to help
                    I visit this store 2-3 times a month and I have found over the past year that all of the associates are very friendly and go out of their way to help customers. In addition they seem to be happy in their jobs and are quite knowledgeable. Even when they can’t help, they will find someone who can. Yesterday an associate solved my problem by showing me how to modify the dishwasher hose so that I didn’t need to buy any parts to make it work. I’ll definitely come back to get what I need at this and other Home Depot stores; this high quality service appears to be the new way of doing business
                    by
                      • Recommended
                      Customer service
                      Personal attention to my needs with items today
                      by
                        • Recommended
                        Scott and Amy Carter - Visiit to the paint department - Buying Paint For Our House Build
                        Everything was very good. Thanks for that.
                        by
                          • Recommended
                          Custom order
                          My mother-in-law went to the other store to get a new kitchen door. They ordered the wrong door 3 times!! After that my husband brought her to Home Depot in Portland and worked with Joe. He got it right the first time.
                          by
                            • Recommended
                            Exceptional Service!!!
                            Randy in Lumber and Donny B. from Receiving were two if the most helpful people that helped me bring my sketches and layman terms to fruition! I have the EXACT drafting table I created in my head now in my art studio thanks to the patience and expertise of Randy and Donny B.. Thanks guys for your help!!
                            by
                              • Recommended
                              Employee review
                              Jeanne the cashier 53155 was very nice and friendly. She was very helpful and was pacient
                              by
                                • Recommended
                                Amazing Shopping Experience
                                I think this store is amazing and could not have asked for better people to work there. Both Yelie and Justin Pelletier did an outstanding job with helping me find exactly what I was looking for and were very friendly and helpful and did everything they could to ensure I had a successful and welcoming Home Depot Experience. I could not have asked for better help and friendlier assistance. They really put the welcoming "HOME" in Home Depot.
                                by
                                  • Recommended
                                  Excellent staff and helpful. Above and beyond!
                                  If you're looking for a good team of people to help and go above and beyond - look to these folks. We always have had a pleasant experience and they helped us with our large purchase (even after hours!) Props to Rafael, K, Araceli, Anver, Bob and Greg! Thank you for helping us big time with our large purchase for home improvement.
                                  by
                                    • Recommended
                                    Great Home Depot
                                    Staff was very friendly and helpful and we found everything we needed.
                                    by
                                      • Recommended
                                      Online ordering
                                      Ordered and paid on line. Went to pick it up and use a discount I received in mail. Have to ship item back to warehouse, then back to store, then i have to drive back to store to pick up the item that was in the basket in front of me. Stupid. And stupid of me to order anything on line from them.
                                      by
                                        Great Customer Service
                                        This location is my favorite Home Depot location in Southern Maine because of their great customer service. Randy and Connie especially are 2 of the many stellar employees who are super helpful and great to talk to. 5 stars.
                                        by
                                          A pleasant shopping experience!
                                          Warm, friendly employees who actively seek to assist you, who know their products and can offer helpful advice! Also, the inventory was well organized and fully stocked. Its not the closest HD store to me but I plan on shopping this one from now on!
                                          by
                                            • Recommended
                                            Look for Connie!
                                            If you are looking for appliance expertise - go see Connie Cotton!
                                            by
                                              • Recommended
                                              Creepy Associate
                                              Creepy associate follows me around the store. I have had a negative experience with him in the past and also witnessed him cursing and swearing at other customers. But if you try to let the service desk know that, they don't address the problem, and he continues to act this way. This has been going on for more than 3 years, and the management is well aware of what is going on, but he's still there. So I will NOT be shopping there anymore.
                                              by
                                                1 found this review helpful
                                                Sale clerk
                                                Jeanne was most helpful and very friendly.
                                                by
                                                  • Recommended
                                                  Knowledgeable and Caring Employees who actually stop to talk to you
                                                  I was unsure where to find something and I wasn't explaining it right. The lady stopped asked me a few questions then gave me precise instructions on where to go find it.
                                                  by
                                                    • Recommended
                                                    Personal Assessment
                                                    Good store Nice people Convenient location
                                                    by
                                                      • Recommended
                                                      Amazing Store
                                                      The employees are very helpful and friendly and strive to make your trip as successful as possible.
                                                      by
                                                        • Recommended
                                                        friendly employee
                                                        Employee Jeanne was very friendly while we were checking out in the garden dept
                                                        by
                                                          • Recommended
                                                          Customer service is great!
                                                          My item was in stoclk but not put out. Barb took control and made it avalible to me. YEA!!!!
                                                          by
                                                            • Recommended
                                                            The Paint Section is Great
                                                            The area of the store dedicated to paint and paint supplies has everything you need and the staff there is very knowledgeable.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 283 reviews

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