#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(207)822-4808

Rental Center

(207)822-4800

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

245 Riverside St

Portland, ME 04103

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 303 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (303)
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Showing 1-30 of 303 reviews
Plumbing Project
fast check out and professional explanation of product
by
  • DIY
  • Recommended
path lighting
They had a good selection and several different power types. Got what I needed quickly and I was at home installing it in a jiffy.
by
  • DIY
  • Recommended
Out of Stock ~ Outdoor LED Floodlight
Looking for and LED Outdoor Floodlight on 12/20/15. Light was out of stock on shelf. Associate asked if we needed help finding a light and we told her that it wasn't on the shelf and asked if there were any in stock in another location. She looked it up in inventory and found that there were more and that they might be in receiving area. She happily went and checked for us and found one. She was very accommodating and helpful with a good attitude! Our floodlight is installed and we are happy! Thank you for your help!
by
  • DIY
  • Recommended
Knew where I was headed, found what I needed and was able to ask for help.
Knew where I was headed, found what I needed and was able to ask for help.
by
    • Recommended
    I'm like a kid in a candy store!
    I am finally finishing up some kitchen renovations that we began over ten years ago! Now that I'm retired I have the time to "get 'er done"! Everybody in the store was helpful and friendly and made me feel that my plans were worth their time! Kudos!
    by
    • DIY
    • Recommended
    Fun Times at the Home Depot
    Because of back issues, I was in a motorized cart. When I asked where something was, the associate I asked led me right to it and even got one or more items to compare down off the shelf for me and discussed which one would best suit my needs. They even took a few minutes to just converse with me and basically made my day. I Definitely rang the bell hard on my way out.
    by
    • DIY
    • Recommended
    Fabulous Customer Service
    The cashier handling my return was fantastic! Funny engaging and. Incredibly helpful.
    by
    • DIY
    • Recommended
    Had a very good experience
    Associate was very helpful an I would definitely go back
    by
      • Recommended
      Great choices
      Found more options than I expected. It made my choices easier, and I was able to plan future projects.
      by
      • DIY
      • Recommended
      Great Store experience
      Associates were helpful and attentive. Gave good advice. We were able to transport our purchase home by renting the van available at the store for a reasonable amount of money. We had the appliance purchased, brought home and the truck returned within 75 minutes.
      by
      • DIY
      • Recommended
      Wonderful Store, Fantastic Sales Associates
      Every time I walk in to this Home Depot there is someone nearby ready and willing to help. I've had sales associates who literally walked me around the store assisting me with every item on my list. Lowe's used to be my first choice when shopping for home improvement, but not anymore. Home Depot has earned my loyalty!
      by
      • DIY
      • Recommended
      Store and Associate experience
      Walking in at 7;30 AM for a washer I met Phil Smith as he was signing in for the day. He dropped his caffee and immediately assisted me in my search for a new washer to match the dryer I had. His knowledge and sales expertise were unbeleivable. He explaned all the pros and cons of replacing only one unit as to two and directed me to a higher quality product and I ended up purchasing a washer and a dryer. His personality is an asset to his knowledge and sales technique and helped me make a difficult decision. Thanks for everything. PS: I have a dryer if anyone needs one!!!
      by
      • DIY
      • Recommended
      Horrible expirience
      My husband and I went in search of hardware to install our fence. The woman at the front was friendly and pointed us in the right direction. We found someone to ask a view question and boy I wish we hadn't. He was rude and honestly disrespectful. We were looking for guidance and all we got were snarky responses to every question. We learned nothing from our visit and now need to go to a different store to talk to someone willing to be friendly and actually help. I will be going to my local ace or even lowes from now on.
      by
      • DIY
      1 found this review helpful
      Awesome store and staff!
      The staff are always very friendly and helpful. Love shopping at the Home Depot.
      by
      • DIY
      • Recommended
      Great shopping here
      Took me less than 5 minutes to find item with the help of a friendly associate
      by
      • DIY
      • Recommended
      Store
      Nice workers it took a while to find the inflatable turkey I wanted, but I found It.
      by
        • Recommended
        Home Depot Day
        It was a pleasure to do business here at this location. I've never had a problem with anything whatsoever. There's always stuff in stock that I need. And most of all the employees are very helpful and willing to help. So thank you once again for the opportunity todo business here.
        by
          • Recommended
          Wow! Helpful employees
          I came to Home Depot looking for a product that was recommended to me by a friend. Upon entering the store, I asked for help locating the specific department. The associate I asked was helpful and pointed out precisely where I needed to be; he was even willing to accompany me to the department. I could see where I was going so thanked him and moved on. When I reached the department I was again approached by a different employee who said he wasn't familiar with what I was looking for but he took the time to find it!! I had almost given up! Then, my check out experience was pleasant and thorough.
          by
          • DIY
          • Recommended
          Very helpful staff
          Everything is easy to find and the staff is very helpful
          by
          • Pro
          • Recommended
          My go to store
          Riverside is my go to store, I usually know where everything is unless they decide to change the inventory
          by
          • DIY
          • Recommended
          Great Customer Service
          I went in to buy a lawnmower - there were several to choose from, I was a bit overwhelmed. A store associate stepped in because he saw I was walking back and forth along the displayed mowers. He asked if he could help. When I said, "Yes", he pretty much explained the benefits of each mower. He went way beyond what I expected. And I bought the mower he thought I should have - and he was absolutely right! I love it!
          by
          • DIY
          • Recommended
          Great help in store!
          The sales associates in the store were very friendly and willing to help. I had some questions about the product that I was buying and the sales associate was very knowledgeable and able to make sure that I got what I needed for my job while also keeping my budget in mind. Overall, this was a great experience made easier by helpful associates!
          by
            • Recommended
            Great quick visit
            It was a quick trip to pick up some paint for a rusty bathroom radiator. I found what I needed and went toward the self check out. The girl there helped with my purchase and military discount and checked my military ID. She was very friendly.
            by
            • DIY
            • Recommended
            Worst store experience!
            Worst delivery experience. Spent almost $1000 and my items did not arrive until several weeks later after we called the store several times to complain and check on the status.
            by
              3 found this review helpful
              Easy experience
              This store is easy to shop if you're familiar with the product and aisle lay out. Associates are available if you need them but don't hover, which is appreciated. Overall easy experience.
              by
              • DIY
              • Recommended
              I always enjoy my visit to HD, whether it goes well or not
              The garden dept. always does a fine job if the computer system helps them. Always asked If I need help
              by
              • DIY
              • Recommended
              Summer is not over yet
              We purchased an outdoor patio set at a good price. Our intent was to order additional pieces on the website, but they were not available. When we went back to the store we spoke with the same associate (Abdiv) who was extremely helpful. We were offered the floor display at a 10% discount and now we have the perfect outdoor entertainment space.
              by
              • DIY
              • Recommended
              Customer Service
              Jason was very helpful, locating and assisting me with an item that was not easy to locate.
              by
              • DIY
              • Recommended
              Great Friendly Store
              Staff is always helpful & friendly!!! great place to get supplies
              by
              • Pro
              • Recommended
              Order was ready and correct
              Order was on a cart and waiting for me at the door.
              by
              • DIY
              • Recommended
              Showing 1-30 of 303 reviews

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