Reviews for Prattville #806

Definitely want to take the time to HIGHLIGHT Mike M, the dept head. I visit the Store for a pick up order. once I arrived I remembered I needed the item purchased to be cut to size. Mike was behind the counter and graciously agreed to assist. Mike was very curious, professional and understood the request. Ronald P also joined in to assist and offered helpful information for me. This is one of many great experiences. Not many are too excited to see a crafter coming with special request. Thank you for Mike and Ronald with my my experience one that I want to share.

Joshua went above and beyond helping me, even tracking me down on the store to let me know he found the item that was not where it should be.

The employees went out of their way to make sure I found what I needed. This store sets the bar high for customer service. We'll be back; in fact, no need to go anywhere else. The inventory is expansive, employees are friendly and helpful, prices are competitive, it's just an easy, pleasant experience shopping here.

I enter through the contractor's door usually and I am always acknowledged and asked if I have any questions or if I need help...no matter the shift. It's the little things that speaks volumes and sets this location apart!

All employees were nice and enjoyed my shopping

The staff is geat at this store. Everyone is highly helpful, although for this particular visit Robert was most helpful

Michael was a great help when I was asking about certain tools. Staff is always helpful and friendly

Bought a tiller that was supposed to be delivered the next day for pickup. The order went on backorder and then I found out it would be unavailable in Prattville even though Montgonery had one in stock that could have taken to Prattville for pickup. Terrible shopping experience.

Staff was extremely friendly in the garden section, assisted my husband and I with our many questions and even wished me a Happy Mother's Day.

The store in Prattville seems to go above and beyond to maintain a clean, neat and organized appearance. There are rarely any obstructions in the aisles and there always seems to be a teammate available

Samsung washer and dryer

I shop at this store multiple times per week and am always satisfied with my experience.

The associates here are very helpful and friendly. The store is clean, and well stocked.

Every time I go into the store I am greeted and helped. I visit the store at least twice a week and walk out with what I need every time.

I recommend the Home Depot to anyone in need of home improvement. help is always available, service very friendly.

The lady who helped us with our appliance purchase for our new home was extremely awesome. She made sure we were happy with our purchase and made sure that it was a price that we could afford.

I love Home Depot and would rather spend more on the same item than go to a different hardware store. All except the Prattville location. That places is like being diagnosed with a terminal illness.

They have a well stocked store that is neat and arranged well. I often buy pool salt, garden items and home maintenance products.

I bought a washer and dryer and i'm so EXCITED and HAPPY

I came into the store looking for a particular section. I was at the front counter to ask this question. The customer service agent looked at me and left me to help someone else. I felt there was something wrong with the way I looked. I addressed it to a manager but no satisfaction from no one. This store is the worst. I will be posting on FACEBOOK to my 5000 friends.

I recently visited the location in Prattville, AL and the staff was friendly and helpful. One male employee even assisted me in finding an item I was looking for which is unique now a days.

Purchased drill/driver kit, looking forward to using it.

I have purchased online for several items because online shopping states out of stock in store. Not bad but I would rather be able to get at store and not have to wait for shipping

I VISITED THIS STORE TO PURCHASE THREE APPLIANCES; AN ELECTRIC LG RANGE, A LG REFRIGERATOR, AND A LG WASHER. I COULDN'T PURCHASE THESE APPLIANCES BECAUSE I LIVED OVER 80 MILES AWAY AND THEY COULDN'T BE DELIVERED AND I THEY ALL WAS NOT AVAILABLE FOR PICKUP. SO THERE WAS NO WAY I COULD PURCHASE THESE APPLIANCES FROM THIS STORE.

SMART, FRINDLY JUST GOOD CUSTOMER SERVICES

A young lady name Tisa went out of her way to help me. I'm so grateful.

Mrs Tish helped me , super nice lady

I am pleased with my purchase.

I needed 3 new lock sets for our kids new house in Alabaster, Al. and using our local HD I had my items handy . We had our backsplash tile and extended screws for the swichplates all in one transaction Thank you for our Prattville Home Depot

We bought a log splitter because we have a wood burning heater we use in the winter time and our log splitter is very old and broken. This log splitter is very easy to use, fast and helps to keep us warm. The Service we received was amazing and we are grateful for the staff that went above and beyond for us.