#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(817)605-4404

Rental Center

(817)605-4410

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6411 Precinct Line Rd

North Richland Hills, TX 76182

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 668 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (668)
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Showing 1-30 of 668 reviews
Great Shopping Experience!
We found just what we were looking for and were able to check out quickly as well. Great job!!
by
  • DIY
  • Recommended
NOT IMPRESSED
I FELT THE ASSOCIATES COULD HAVE OFFERED MORE HELP SUCH AS WALKING ME OVER TO WHAT I WAS LOOKING FOR. THE INDOOR PLANTS SEEMED VERY POORLY TAKEN CARE OF, ESPECIALLY FOR THEIR PRICE. I ALSO FEEL THERE COULD BE MORE OF A SELECTION IN THE STORE FOR LAWN FURNITURE...SUCH AS ROCKERS AND RECLINERS.
by
    In and out in 5!
    I was helped by a very nice employee and I was able to checkout very quickly.. thanks!
    by
      • Recommended
      Knowledgeable sales associate
      A very kind sales associate named Michael assisted me. He was so knowledgeable, professional and personable and I appreciated his help with my purchase. A+ on customer service!
      by
      • DIY
      • Recommended
      Store #6533 (NRH) the best!
      I love to shop Home Depot, and do at least twice a week. This store is the best of all my Home Depot experiences. There is always a store associate close by when I am there, asking if I have any questions or if they can help me find anything. I love that because there are so many options for everything, that I get perplexed about what is the best thing for my needs. I always get good advice and suggestions that furthers my satisfaction when I get home with my purchase and find that item(s) meet my needs to a "T". The customer service employees act like old friends, and seem to genuinely love their jobs. To me, nothing beats customer satisfaction than an eager, informed, friendly, and knowledgeable associate.
      by
      • DIY
      • Recommended
      Good experience..
      staff helped me find a product that I had overlooked in the garden isle. Thanks!
      by
      • DIY
      • Recommended
      Short Changed
      Purchased a 3 pack of light bulbs. Got home and only 2 were in the package. I should have checked the package while I was at the store and prior to checkout. I don't have time to return to the store to make it right, which I'm sure THD would do. When returns are put back on the shelf, as obviously this was, the store should verify product accuracy and completeness.
      by
      • DIY
      • Recommended
      Great Store to Shop At !
      Great to shop at if your looking for gardening, construction or other items for your home or outside your home...They have it all----LOVE THIS STORE !
      by
      • DIY
      • Recommended
      Exceptional store experience!
      John Wilson and Michael Johnson went "above and beyond" all normal expectations in assisting me with the transportation of my Gas Grill. Thanks to Home Depot and especially these two for all the Help. Marcus Parton
      by
      • DIY
      • Recommended
      Always great help available
      Been purchasing a small quantity of lumber for a project over the period of two weeks. I was always able to find someone to help with cutting and loading! Chad in lumber is the best!
      by
      • DIY
      • Recommended
      Best Help Ever
      I have shopped other Home Depots and had trouble finding help, but the associate here helped me find everything I needed and the check out service was better, also.
      by
      • DIY
      • Recommended
      Great Customer Service
      Teresa understands the business model. Having this knowledge equipped her to meet my every need. I was completely satisfied with her ability to assist me.
      by
      • Pro
      • Recommended
      Great Customer Service
      I had the best 2 associates helping me in the garden area. It is their promptness and customer care that keep people as myself coming back.
      by
      • DIY
      • Recommended
      Great customer service!
      Employees took a bad experience and turned it into a good experience. They went above and beyond to find the item I was looking for.
      by
      • Pro
      • Recommended
      Parful the BEST!
      If i had to say the best part of my experience with this store would be the way i fee when i walk through the door. Parful is an amazing !! I drive pass other locations just to say high to my pal and see how he's doing. Thank you HOME DEPOT for finding one of the best people person i have met. his attitude on life is inspiring
      by
      • Pro
      • Recommended
      My projects and honey-do jobs
      The associates in this store were great and took the time to answer the many questions I had. I probably talked with 4 different people during this visit and all were nice and helpful!
      by
      • DIY
      • Recommended
      Customer Service wa great from Victoria
      I really enjoyed working with Victoria. Very nice and helpful.
      by
      • Pro
      • Recommended
      Awesome
      Everything was nice but not all the tool I need we're there
      by
      • Pro
      • Recommended
      Kitchen Granite
      The Associate was very good in explaining what I was looking for and in showing the products. She made me feel confident about what I was doing and she knew her stuff. I was very happy with the service I received and even told her that I felt like giving her a hug before I left because she was so helpful with everything I asked about.
      by
      Bad experience
      Service was very poor. I will never return to this store!!
      by
      • Pro
      Great Customer Service
      I received great customer service from Bill, an associate in the Lumber department. Even though I was rude to him, he kept smiling and remained calm and courteous towards me. He was friendly, professional and very eager to assist me, and it didn't take long for him to resolve my issue. I walked into the store with a frown, but left the store with a smile :)
      by
      • Pro
      • Recommended
      Clean, bright, and organized. Easy to shop in each department.
      Easy to shop in each department. Associates greet you and offer assistance.
      by
      • DIY
      • Recommended
      Need more knowledgeable help in Garden area
      Hard to find an associate in the Garden area that is knowledgeable with plants/flowers/bushes/trees
      by
      • Pro
      • Recommended
      Great experience
      JJ and Tim in the tool rental department went above and beyond in helping me complete a project! They were kind, knowledgable, and effecient! Great assets to Home Depot!
      by
      • Pro
      • Recommended
      Victoria was great!
      Victoria at customer service was extremely helpful and made my new purchase even greater!
      by
      • DIY
      • Recommended
      Always Helpful!
      We are in the process of moving and needed some last minute boxes. I ran in to the Home Depot, stopped a clerk to ask where they were, they pointed me directly to the CORRECT place to find them, and I was out of the store in 5 minutes. Love the ease of shopping and helpfulness of the people in the store. We will be back to this location for sure!
      by
        • Recommended
        Favorite Home Depot
        I've always had nice experiences at this Home Depot and prefer this location to the other area Home Depot stores. The staff are always nice and very helpful, the facility is usually never overcrowded on weekends, and it's in a great location. Thanks to the employees!
        by
        • DIY
        • Recommended
        Great Store to Purchase From
        I made all of my purchases on the telephone and will deliver the items next week.
        by
        • Recommended
        ASSOCIATE WAS OK
        STORE ASSOCIATE COULD NOT ANSWER MY QUESTION ON THE LUMBER AND FLOOR HANGERS AND WAS GOING TO GAVE ME THE WRONG SIZE HAGERS FOR THE 2 BY 6 FOR THE FLOORS.
        by
        • Recommended
        Great Store experience
        The store was clean and organize. Paint department and gardening was the area I visited..
        by
        • Pro
        • Recommended
        Showing 1-30 of 668 reviews

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