#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(817)605-4404

Rental Center

(817)605-4410

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6411 Precinct Line Rd

North Richland Hills, TX 76182

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 668 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (668)
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Showing 1-30 of 668 reviews
Always clean, carts well managed, well stocked. Praful is a notable for his positivity and helpf...
Always clean, carts well managed, well stocked. Praful is a notable for his positivity and helpfulness.
by
  • Verified Purchase
  • Recommended
I would like to commend one of your employees, a sales associate in the appliance department. He...
I would like to commend one of your employees, a sales associate in the appliance department. Her name is Delisa. She handled the purchase of our new Bosch 500 dishwasher. She made what could have easily been a very awkward situation into a win-win for two customers and a credit to Home Depot for hiring very courteous, professional and knowledgeable staff. This young lady should be considered for advanced trining for young managers. She is one terrific young lady!
by
  • Verified Purchase
  • Recommended
Judy, Stephanie and the Customer Service Team are the reason why I am now only going to be shoppi...
Judy, Stephanie and the Customer Service Team are the reason why I am now only going to be shopping at Home Depot. Thank you for your support for Veterans and for going out of the way to help customers. Looking forward to my next visit.
by
  • Verified Purchase
  • Recommended
Kyla Mack is an awesome employee! Please keep her!! I saw her the other day working hard at cust...
Kyla Mack is an awesome employee! Please keep her!! I saw her the other day working hard at customer service
by
  • Verified Purchase
  • Recommended
CHECKOUT CASHIER LUTHER WAS VERY FRIENDLY AND THE ONLY PERSON IN STORE THAT WAS HELPFUL
CHECKOUT CASHIER LUTHER WAS VERY FRIENDLY AND THE ONLY PERSON IN STORE THAT WAS HELPFUL
by
  • Verified Purchase
  • Recommended
My wife and I bought a new washer and Shelby and Elizabeth helped us with our purchase. They were...
My wife and I bought a new washer and Shelby and Elizabeth helped us with our purchase. They were very knowledgeable and just pleasant to work with.
by
  • Verified Purchase
  • Recommended
Store & stock are fine, but not a friendly or helpful person that I've encountered at this locati...
Store & stock are fine, but not a friendly or helpful person that I've encountered at this location. Go down the street to the competition.
by
  • Verified Purchase
Cashier Luther was very helpful and pleasant.
Cashier Luther was very helpful and pleasant.
by
  • Verified Purchase
  • Recommended
Over all this is a nice store and has friendly helpful workers. I would give the store a 4 star ...
Over all this is a nice store and has friendly helpful workers. I would give the store a 4 star rating
by
  • Verified Purchase
  • Recommended
Completely satisfied with purchase - will continue shopping at HD.
Completely satisfied with purchase - will continue shopping at HD.
by
  • Verified Purchase
  • Recommended
This particular Home Depot Store in North Richland Hills gives outstanding customer service! Asso...
This particular Home Depot Store in North Richland Hills gives outstanding customer service! Associates are very knowledgeable, friendly and willing to assist with what I need to complete our home projects! A great selection of tools and supplies to complete my project! Highly recommend this Home Depot.
by
  • Verified Purchase
  • Recommended
Good luck finding help!
Good luck finding help!
by
  • Verified Purchase
1 found this review helpful
Savannah was great help and friendly. She's the best definitely recommend anyone in the store to ...
Savannah was great help and friendly. She's the best definitely recommend anyone in the store to see her. She's very helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Had a great experience at HD in NRH. They have added many employees to help you find what you need,
Had a great experience at HD in NRH. They have added many employees to help you find what you need,
by
  • Verified Purchase
  • Recommended
Nice and clean. Melissa is helpful and always attentive while helping customers checkout or with ...
Nice and clean. Melissa is helpful and always attentive while helping customers checkout or with assistance for location of an item. Melissa is always on top of it.
by
  • Verified Purchase
  • Recommended
There's nothing not to like about this store. From the manager, Jeff, to the associates, to the c...
There's nothing not to like about this store. From the manager, Jeff, to the associates, to the cashiers, to the lot associates (even the MET team are great people!). They all are very helpful, and pleasant. Thanks to everyone who makes my day when shopping there.
by
  • Verified Purchase
  • Recommended
Great customer service on a Saturday!!!!
Great customer service on a Saturday!!!!
by
  • Verified Purchase
  • Recommended
THIS STORE IS PARTICULARLY HELPFUL TO ME BECAUSE I KNOW THE LAY-OUT, AND AM ABLE TO FIND THINGS E...
THIS STORE IS PARTICULARLY HELPFUL TO ME BECAUSE I KNOW THE LAY-OUT, AND AM ABLE TO FIND THINGS EASILY. THERE ARE A NUMBER OF EMPLOYEES THAT ARE VERY KNOWLEDGEABLE IN THEIR PARTICULAR AREAS. IF THEY ARE NOT SURE THEY GO OUT OF THEIR WAY TO FIND SOMEONE THAT DOES KNOW THE PRODUCT.
by
  • Verified Purchase
  • Recommended
Great staff and prices.
Great staff and prices.
by
  • Verified Purchase
  • Recommended
The salesperson’s name who helped me was Luther. He took me right to the product (it was locked ...
The salesperson’s name who helped me was Luther. He took me right to the product (it was locked up) & in no time I was on my way. He was friendly & knew exactly what I wanted to purchase & found it for me in minutes.
by
  • Verified Purchase
  • Recommended
This is my regular Home Depot; I'm here at least once a week if not more, so I'm very comfortable...
This is my regular Home Depot; I'm here at least once a week if not more, so I'm very comfortable and familiar with it. It's a good store, clean and well laid out. I do wish they had a slightly bigger selection in some areas, but honestly, I think that's the case with every store in the world, especially one that also offers online shopping. The employees here are generally very friendly and helpful. A couple of times I (a small woman) have had to deal with the "I'll read you the label as if that answers your question, little lady, because I'm not really paying attention to what you're saying so I'm assuming you didn't read it yourself," attitude from male employees, but honestly more rarely than I have at other stores; the overwhelming majority of employees are respectful and helpful, and for the most part knowledgeable. It's usually pretty easy to find someone to help if you need it, too--unless you are looking for someone to cut the plastic ties on a racked bundle of 1x2s, 1x3s, or 2x2s, in which case they are never anywhere to be seen, which is frustrating--especially since it often seems as if there are only a dozen loose boards and they are curved or twisted or full of bark and/or knotholes, whereas the bundled ones look perfectly straight and lovely. They've recently moved some things around in this store, especially in the lighting and plumbing sections. I'm not crazy about the changes but they aren't awful or anything. Overall, it's a good store, and I will continue shopping there regularly!
by
  • Verified Purchase
  • Recommended
Very friendly staff. Very clean store
Very friendly staff. Very clean store
by
  • Verified Purchase
  • Recommended
On one shopping trip three different employees stopped to help me without being asked. Excellent...
On one shopping trip three different employees stopped to help me without being asked. Excellent customer service.
by
  • Verified Purchase
  • Recommended
This HD store always seems fully staffed with employees that will help you, if needed
This HD store always seems fully staffed with employees that will help you, if needed
by
  • Verified Purchase
  • Recommended
This is my face location to shop. Clean, well organized, knowledgeable workforce and professional...
This is my face location to shop. Clean, well organized, knowledgeable workforce and professional employees always willing to support me.
by
  • Verified Purchase
  • Recommended
I would definitely come back I had a great shopping experience cashiers were nice and helping and...
I would definitely come back I had a great shopping experience cashiers were nice and helping and fast paced as well .
by
  • Verified Purchase
  • Recommended
SHOPPED THERE A LONG TIME,AND AM WELL SATISFIED
SHOPPED THERE A LONG TIME,AND AM WELL SATISFIED
by
  • Verified Purchase
  • Recommended
Today I had one of the best experiences in a long time there a gentleman by the name of Amir ...
Today I had one of the best experiences in a long time there a gentleman by the name of Amir he treated me like a human being and served me like king he should be training or over a store problem solving skills even when facing challenges
by
  • Verified Purchase
  • Recommended
Great service with a smile
Great service with a smile
by
  • Verified Purchase
  • Recommended
I have used Home Depot for many years. I like HD!
I have used Home Depot for many years. I like HD!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 668 reviews

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