Reviews for Quincy II #2608

Staffing inadequate. Poor greeting skills. Poor safety checks, resulting in paint spilling in my vehicle.

Went in today for moving supplies for a military move, couldn't even get down the aisle to get to the products. (That carriage in the middle of the aisle is not mine, mine is shown in the bottom right corner). I asked a sales associate for help finding something and he was less than willing to help. Him and another sales associate joked at how messy the aisle was saying it was "crazy over here and someone needs to clean it".... isn't that their job??? I wasn't able to find the boxes that I came in looking to purchase. I shop at this location regularly but this experiences makes me never want to go back. I may have to start shopping at the other Quincy location instead.

Avoid this Home Depot. Terrible customer service. The Home Depot employees I interacted with could care less about helping me find something. Go to Curry Hardware down the street where they pride themselves on customer service.

Very clean and organized store. The staff is very knowledgeable and helpful. Definitely will go here again.

Just about the best experience I've had at a Home Depot.. The best !

I had an absolutely amazing experience at Home Depot I purchase a clothes dryer, plaster, paint and tray I needed assistance from someone that is knowledgeable I definitely found it in the supervisor Kaylee She was so extremely helpful ,informative, kind, respectful , patient, sweet , caring Definitely will look forward to go in any shopping with any questions directed to Kaylee Amazing customer service skills Home Depot is extremely lucky to have you as an employee Thank you so much for a great experience

Don't shop here terrible experience every time and no one seems to care.

I couldn’t help my tenants without Home Depot

Yes, if you look at your cameras during my time of visit, June 6, 2024 at 1:54pm is time of purchase, you can see one other employee earlier, not a manager, pawning off customers for Sean to deal with. But I believe he works in the same dept as Sean. That worker needs to learn his own job and do more and not re-direct customers to Sean. In my experience, there is always one good employee that works like 5 employees. Not fair to Sean. Sean is the best! Sean needs a huge raise without doing others' work. The other employees need to do learn more and do their job!!!!

Exit doors locked during business hours & staff unfriendly.

I had a great experience with cashier Valerie! Very kind and helpful! I wish her wonderful time

I am a frequent visitor of this store and EVERY staff person was friendly and helpful. Will continue to shop at this store! Thank you.

I have two Home Depots in my city. Always go to this location. Parking is easier and always get what I need.

great pro desk associates and fast respond quote time

You need to give Karie in the tool department raise for her excellent work. For helping me get a sale price on a drill and impact Makita

Went to this Home Depot and knew exactly what I wanted. No need to have any employees help me in my search for my product. Then opted to do a self check out so I could get in and out of the store as quickly as possible. An employee didn’t even offer to help but instead just took over the self check out process and was very overbearing Throughout the whole process. Not even talking to me and being slightly aggressive. Opted to enter in my email address so I didn’t get a receipt and she completely ignored my wishes and printed a receipt and told me to be on my way way. A terrible experience would not recommend and would happily go out of my way to go to a different Home Depot.

This is a great branch of Hime Depot! The employees are all very professional, knowledgeable and helpful!

Typically a good store but the employees just don't give a hoot! I feel like I am in the employees way and wasting their time. I asked a person in tile a question and asked them to see the pic on my phone and he said I can't see your phone! He was doing inventory mind you!

Upon entering the store I was met by a very friendly associate who walked me over to what I was looking for, helped me find it and load it into my cart

Over purchased some items, went back with receipt, products and valid id and was given a hard time because it was pass the 90 day policy, was told I would get a store credit, was completely fine with getting a store credit the cashier was completely rude, poor attitude and stated “Home Depot would not refund my tax I paid” “Because it’s a Home Depot Policy” I asked her to show me that policy she responded “it’s on my receipt” she couldn’t show me so she called a manager, the manager couldn’t show me the policy either. The manager then called another manager and I was told “it’s pass the fiscal year, I don’t understand it myself cause I don’t handle the taxes here, let me give you the phone number to customer service to call…. It wasn’t about the tax being refunded it was the poor customer service and the snarky way she was talking to me, it was to prove to me the “no tax refund policy” which 1 cashier and 2 managers couldn’t show me!

The cashier was extremely pleasant and made my experience at Home Depot. She is a keeper.

Generally I find that the employees at this location are more attentive and competent than at other locations. It is also not scary to park here as a single woman at night, unlike the South Bay location. I've had some issues with items that were supposed to be present (based on the app) just not being able to be found. But overall a good store, and luckily there is another home depot about 2 miles away if one is missing something, the other tends to have it.

DJ in lumber has absolutely impeccable customer service skills and does great cutting measurements

Employees although helpful didn’t want to extend themselves to much go the xtra mile to help

Sunday morning no registers open. Poor customer service

So happy when the associate greets me and the blinds that I want to buy is in stock and the machine is not broken because in other store they always said the machine is broken so I go in this store I experience good service especially Carlota is a great associate

thieves work there, and incapable people. ps I feel like I'm walking methadone mile in that place, y'all just hire anyone I see

Best return service.

Staff was very helpful with every thing today! Thank You