Rio Rancho #3517

4.6

out of 5

93% of customers recommend this store
Rating Breakdown
5
(228)
4
(29)
3
(6)
2
(3)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.7
4.8
The Home Depot
Contact Us
Main: (505)771-3523
Pro Desk: (505)771-9672
Tool & Truck Rental: (505)771-9678
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 8:00pm
Location
7700 Us 550 Ne
Rio Rancho, NM 87124

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

10.03 mi
  • 10200 Coors Dr Nw
  • Albuquerque, NM 87114
13.75 mi
  • 1220 Renaissance Blvd Ne
  • Albuquerque, NM 87107
16.56 mi
  • 2820 Coors Blvd Nw
  • Albuquerque, NM 87120

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to your Rio Rancho Home Depot. We're excited to help you with all your current and future DIY projects.

No matter how complex your project may be, we're here to help you finish it. From Husky storage to appliances our associates will get you in and out. Be sure to download our Home Depot product locator app in the app store to find items in the exact aisle and bay and make your trip that much easier.

At Home Depot, community involvement is important to us. We support all surrounding schools and are big on helping our veterans. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including fun monthly workshops for kids.

You can find us west of the intersection of US-550 and Highway 528, across from Walgreens, by the car dealerships, near Santa Ana Star Casino. Drop by today and see what's new.

Sincerely,

The Rio Rancho Store Team


When does the Home Depot Rio Rancho store start selling Christmas trees?
Our store will stock fresh-cut Christmas trees starting the last week of November 2020. If you prefer a low maintenance Holiday decoration ritual, The Home Depot also carries artificial Christmas trees in various sizes and colors. Enhance the festive spirit by adding Christmas lights and decorations available at your local Home Depot store and online. If you are looking to avoid in-store shopping, you can also shop Christmas trees online at our website.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

What are the top Home Depot Black Friday deals at the Rio Rancho store?
Our Rio Rancho store will offer savings on a number of categories including Black Friday Tool savings and smart home accessories. The most popular Black Friday appliance deals for top products like the LG Instaview series will be available to shop as well.

Is The Home Depot going to have Black Friday this year?
We'll host our Black Friday savings event at our Rio Rancho store and online from November 6th through December. Instead of a single day Black Friday event, you can relax, and enjoy stress-free shopping without risking your well-being. We'll be limiting store traffic, implementing proper social distancing, and requiring all customers and associates to wear a face mask at all times inside the store. As always, you can shop Home Depot Cyber Monday deals online at our website!

Does The Home Depot Rio Rancho offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.6

out of 5

282 reviews
5
(228)
4
(29)
3
(6)
2
(3)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.7
4.8
93% Of Customers
Recommend This Store 262 of 281 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great Service. Clean. Easy in easy out.

5.0

out of 5

Great Service. Clean. Easy in easy out.

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I was very satisfied with the custmer service that I received today.

5.0

out of 5

I was very satisfied with the custmer service that I received today.

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Normally our favorite Home Depot in the Albuquerque Area. Well laid out. Good selection. I gave i...

5.0

out of 5

Normally our favorite Home Depot in the Albuquerque Area. Well laid out. Good selection. I gave it a 4 star, for today only, because of the customer service on my wife;s first visit today.. My wife encountered an Associate, in Appliances, that was not very helpful. Could be to volume of customers.per associate. Or to the complacency of this particular Associate. (but if you read below, one associate, on our subsequent visit today, made me feel the store needed a 5) That being said, I took my wife back to the store. Different Associate. Different experience. II you are interested in Appliances, and you happen to run across a young lady named Jules, you will be a happy buyer. Hard working (she was on the floor fixing an appliance when I approached her and she jumped right up), very knowledgeable and efficient. Explain everything to us. Has a great personality too. Even loaded our stove on our truck in almost no time at all. That's customer service. So, for Jules... a 10 out of 5. Normally this store has great associates. I started out with a 4 rating. But, remembering Jules, I changed it to a 5. Thanks Jules for everything.

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Store is clean, good prices. tool rental, and love the home and garden section.

5.0

out of 5

Store is clean, good prices. tool rental, and love the home and garden section.

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I have always been treated as a welcome guest not just another customer....That is very much appr...

5.0

out of 5

I have always been treated as a welcome guest not just another customer....That is very much appreciated, especially now during the Virus scare... I am your customer and you will always be my preferred store for all my house needs. If I cannot find it, you get it for me....If it is not right, you will exchange it....If I need help with a project, you will teach me the right way....Is there more to say?

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The store needs to drop the face mask rule immediately. Social distancing is sufficient.

1.0

out of 5

The store needs to drop the face mask rule immediately. Social distancing is sufficient.

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I used to enjoy coming to this store because of the great service. Now the service has hit bottom...

1.0

out of 5

I used to enjoy coming to this store because of the great service. Now the service has hit bottom. It as if all the professionals are gone and have been replaced by people that don't want to be there and approach their responsibility to Home Depot and it's customers as an inconvenience instead of an opportunity.

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Store employee was very helpful with an item I needed. Was happy with my shopping experience.

5.0

out of 5

Store employee was very helpful with an item I needed. Was happy with my shopping experience.

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GREAT JOB HOME DEPOT STORE # 3517

5.0

out of 5

GREAT JOB HOME DEPOT STORE # 3517

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We had a semi major project , because of the virus our store in Co did not have many of the build...

5.0

out of 5

We had a semi major project , because of the virus our store in Co did not have many of the building items we needed We lived in Albq and knew about this store Called on phone and Janice went above and beyond great customer service to help us get everything we needed. Put it all together and helped with the entire orde . Thank you for job well done

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There is an employee by the name of Gilbert that I encountered today. He went above & beyond with...

5.0

out of 5

There is an employee by the name of Gilbert that I encountered today. He went above & beyond with his kindness and help. I will forever shop at this Home Depot

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This Home Depot Location is always going above and beyond! Thank you for great customer service ...

5.0

out of 5

This Home Depot Location is always going above and beyond! Thank you for great customer service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

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The employees are very friendly and the store is very organized so things are easy to find.

5.0

out of 5

The employees are very friendly and the store is very organized so things are easy to find.

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Customer service was rude.. also be aware that online prices are different from Store location pr...

1.0

out of 5

Customer service was rude.. also be aware that online prices are different from Store location prices and the company does not honor. So every store can make whatever price they want on products. In order to receive online price I was told to return the original product I had bought in store and purchase online to receive at online price. So becareful community!! Home Depot is inflation of price in store versus you buying online with store pickup! So double check all your purchases when buying!

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General help was alright cashier interaction better then most stores

4.0

out of 5

General help was alright cashier interaction better then most stores

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The store was very clean and it was easy for me to find what I was looking for. The employees wer...

5.0

out of 5

The store was very clean and it was easy for me to find what I was looking for. The employees were very friendly and helpful.

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The folks at this Home Depot always go out of their way to help us. We appreciate the excellent c...

5.0

out of 5

The folks at this Home Depot always go out of their way to help us. We appreciate the excellent customer service!

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Very happy with Sabrina, Dan, and Ron. All 3 helped me make a few large purchases and went as far...

5.0

out of 5

Very happy with Sabrina, Dan, and Ron. All 3 helped me make a few large purchases and went as far as to help me retrieve the items and load them. Sabrina exceeded my expectations by helping me with a coupon issue that I was having. I felt like she was watching out for what was best for me and that is VERY appreciated. Note- the store will not rekey locks unless purchased from them unlike their competitor.

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Pathetic customer service. Asked a simple question, whether or not the store would be receiving ...

1.0

out of 5

Pathetic customer service. Asked a simple question, whether or not the store would be receiving any more shipments of pellet fuel. Was told "I don't know", no offer to find out, nothing. I left the store and called to speak to someone in garden. Even though I asked about the store receiving more shipments other than what they had, the associate kept saying "we have some now". I had to explain several times that I knew that they had some now, but I was trying to determine how many I had to buy now since I don't live in the area and whether or not they are getting more shipments determines what I am doing. Finally he understood my question, but again the same answer "I don't know", no offer to find out, nothing. I called back and asked for a customer service representative. The exact same scenario, no one actually listened to my question, when he finally understood my question I was transferred to garden, same guy I had just talked to. So I asked for a manager, after being told he could help me several times, he finally agreed to just get a manager. Well, a manager never answered, instead the same guy from garden got on the phone and just said hello. When I tried to tell him I was still holding for the manager he hung up. Absolutely pathetic customer service. You would think that the employees in this location would realize that they don't just service Bernalillo and that some people have to try to plan and budget for purchasing certain items because the winter season lasts much longer in some areas that they service. There are other stores in area, which I will be giving my business to.

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The employees at this store are the worst I have come across. No one helps in the departments and...

1.0

out of 5

The employees at this store are the worst I have come across. No one helps in the departments and then I get to the self check out where the cashier wants to touch me inappropriately. Gross!!

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Great store, this is what most Home Depot stores were like back in the 1980’s when they were new....

5.0

out of 5

Great store, this is what most Home Depot stores were like back in the 1980’s when they were new. This store in Rio Rancho on hwy 550 has pride, is clean, organized and the employees care.

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Love to shop here because of how friendly everyone is and knowledgeable!

5.0

out of 5

Love to shop here because of how friendly everyone is and knowledgeable!

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Heather from the plumbing department is a great asset to the Home Depot

5.0

out of 5

Heather from the plumbing department is a great asset to the Home Depot

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I thought it was great some of your staff painted pallets to support the Cleveland HS football te...

5.0

out of 5

I thought it was great some of your staff painted pallets to support the Cleveland HS football team! it really gives a feeling of a hometown store.

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Sabrina, the cashier at Customer Service made my shopping experience wonderful. As a business ow...

5.0

out of 5

Sabrina, the cashier at Customer Service made my shopping experience wonderful. As a business owner it's nice to receive assistance from an employee who is very kind, knowledgeable and cares about the customer Thank you Sabrina, from H.E.R.S Roofing Specialists

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This store is always clean and neat. There’s always someone nearby to ask for help. The associate...

5.0

out of 5

This store is always clean and neat. There’s always someone nearby to ask for help. The associates are friendly and knowledgeable.

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This store is very well organized and less chaotic than other HD stores.

5.0

out of 5

This store is very well organized and less chaotic than other HD stores.

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I love our neighborhood Home Depot. Recently we booked an appointment to look at carpet and sched...

5.0

out of 5

I love our neighborhood Home Depot. Recently we booked an appointment to look at carpet and schedule an installation. I hadn't used this service before; but, it was so nice to have the wisdom of the associate and not feeling rushed to make a decision. We love our local Home Depot!

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Workers are helpful & nice.

4.0

out of 5

Workers are helpful & nice.

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For plumbing, Julie knows her stuff. For doors and windows, Gilbert is the best with 15 years of...

5.0

out of 5

For plumbing, Julie knows her stuff. For doors and windows, Gilbert is the best with 15 years of experience

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