#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(631)284-8264

Rental Center

(631)284-8270

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1550 Old Country Rd

Riverhead, NY 11901

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Customer Store Reviews

  • 4.5 out of 506 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
don’t go here
they are rude and do not care about you or what you need cashiers and employees are very unfamiliar with any products
by
    Grinch Cashier
    We got to the Garden Center while it was still open to pick up a tree. No one greeted us, and no one mentioned that they were closing early. While we were walking up to pay the cashier walked away from us saying that we’d have to pay for the tree inside, wrap it and cut it, and put it on the car ourselves. Guess the Riverhead Home Depot is itching for a lawsuit given how easy it is to get hurt on a saw or tangled in the tree mesh. We should have left it but, not wanting to disappoint our kid we hauled it through the store and managed to get it in the car. Someone did come out of the woodwork to help us wrap it, at least, but he complained about “not normally doing this.” You think I do, mate?
    by
      Great service
      Stew , the store manager, happened to help me. He was knowledgeable, helpful, and very thorough in making sure I got everything that I needed. It was very important that he, helped me instead of delegating the job to one of his employees standing next to him.
      by
        • Recommended
        Great Shopping
        Voted Best Location - Riverhead
        by
          • Recommended
          VERY HELPFUL EMPLOYEES
          Vanessa was wonderful in all the help she gave me.
          by
            • Recommended
            Excellent service
            Very helpful and knowledgeable customer service
            by
              • Recommended
              Rigid air compressor
              Just purchased a new Rigid Air Compressor to replace my old one. I read the directions about priming it. Fingers crossed it works and gets the job done.
              by
                • Recommended
                Very pleasant staff
                My visit to buy a washer dryer was easy, the sales person Lorraine Caceres was friendly, to the point and very helpful with our decision making process. She understands what we need and helped us along the way for a quick and satisfying purchase.
                by
                  • Recommended
                  EXCELLENT STORE
                  WELL STOCKED, always clean excellent service and staff
                  by
                    • Recommended
                    Clean and sale people available to help
                    Was a breeze with sale people directing me to 5 of 6 purchases.
                    by
                      • Recommended
                      Had to wait 30 minutes for help
                      Went to purchase a storm door and had to wait 30 minutes for a sales person (2 people before me left). After getting some assistance was told after paying for measuring that the person was on vacation for a week, didn't know when he would get measurement as he will be backed up. Would have to pick up the door or pay $75 for installer to bring it. Cancelling!
                      by
                        Caring
                        Peggie was extremely helpful during my visit in the garden dept. Thank you
                        by
                          • Recommended
                          Management problems
                          Store is a train wreck
                          by
                            WHAT are you looking for? oh that in LUMBER
                            This is not a good example of the Home Depot stores that I have been to nor is it my home store. Just adjust the pointing shopping experience they would have gotten one star, what gave them two was the cashier she was very friendly and very upbeat
                            by
                              Home Depot Riverhead
                              Had a great shopping experience with my elderly dad on Father’s Day. Employees were available, didn't rush us, were knowledgeable and genuinely wanted to help.
                              by
                                • Recommended
                                MY TRIP
                                LATTICE FENCE WERE ALL BROKE AND THE MULCH ALL THE BAGS HAD HOLES IN THEM THE ONLY GOOD THING WAS THE CASHIER PAMELA SHE WAS HAPPY AND VERY PLEASANT EVEN WHEN THE OTHERS AROUND HER WERE NOT
                                by
                                  Charlie in Plumbing.
                                  If you have a plumbing problem that you can't resolve. Please see Charlie in Plumbing. He offers a plethora of experience. He is up to date on new plumbing products and offered me a solution I did not even know existed. Could not have been happier.
                                  by
                                    • Recommended
                                    Well stock ,clin
                                    I am spending about 20k every year I This store I have no complaints.
                                    by
                                      • Recommended
                                      Great Employee Trisha!
                                      Trisha saw I was fumbling with my search, came in took over and made me a happy Home Depot customer for life! Give this woman a raise!
                                      by
                                        • Recommended
                                        Great Staff in Riverhead
                                        I frequent the Riverhead location as my go to for home projects. Staff is always very pleasant and happy to help.
                                        by
                                          • Recommended
                                          Bad Management
                                          Really managed like garbage.
                                          by
                                            Great Service
                                            This is one of the best HD we have been in. Employees were incredibly friendly and helpful. Everything we needed was in stock or coming in (appliances)
                                            by
                                              • Recommended
                                              Great store
                                              Fully stocked Great landscape section Great employees
                                              by
                                                • Recommended
                                                Great workers
                                                Always friendly - always helpful.
                                                by
                                                  • Recommended
                                                  GOOD STOCK
                                                  I am renovating my kitchen and found the perfect cabinet pulls in the quantity that I needed at a good price.
                                                  by
                                                    • Recommended
                                                    Arghhhhhhhhh!
                                                    If you don't have any one to help people load cars, just say so. It's repulsive to have customers wait for 30 minutes. Thank God there were some nice people in the parking lot area to help. My husband has a bad back. Very bad service. No stars. Will not return to store.
                                                    by
                                                      Dirty unsafe store
                                                      Garbage on the floors. Miserable store!!
                                                      by
                                                        Jim from power tools is awesome
                                                        If you are in the market for power tool or cordless tool platforms look for Jim in this department. I believe he is a Navy vet. Super knowledgeable and attentive.
                                                        by
                                                          • Recommended
                                                          Very bad service
                                                          Bought a dishwasher mid October & finally delivered 11/26. 4 weeks after their original delivery date. What is surprised they forgot to bring the granite brackets. They were supposed to call me to set up a new date, two weeks go by, no phone call, I have to call them. Set up a date, take off work, they don’t show up. Make another date with the delivery time of 1230 to 4 o’clock, 10:15 AM to leave me a message they’re going to be there by 11 AM, so I leave work early and they don’t show up. Their excuse was I didn’t call them back to confirm the earlier time slot. They are voicemail did not tell me to call to confirm. No I’ve taken off work twice I called to get another date for them to fix what they didn’t in the first place and they tell me my 30 days is up to get it taken care of I have to get it taken care of myself. Also they said they’re gonna call you the night before with a timeframe for the next day but they never called once, I have to call them first thing in the morning to see what’s going on. Never again Home Depot. We are parting ways. I can spend my money elsewhere and I will. The entire process was a nightmare. Too much to put into this review.
                                                          by
                                                            Unbelievable
                                                            Once again tried to get my guys in and out with the materials out of pro outlet only to be railroaded by store employees blocking off lanes.
                                                            by
                                                              Showing 1-30 of 506 reviews

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