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Showing 1-30 of 597 reviews
Mar 4, 2024
Adel
Adel was very helpful
by
Mar 1, 2024
Great variety of products!
I bought Texas Native topsoil at a very good price and I am very happy with my purchase.
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Recommended
Mar 1, 2024
Awesome service
Adel was awesome sjeje
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Recommended
Mar 1, 2024
Review
Audrey did amazing helping me check out very patient and helpful every time at the pro desk!
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Recommended
Feb 29, 2024
Sunset valley Home Depot is AWESOME
This isvthe original HD in Austin area actually it was over in the Academy building. I have been going there seems like forever. This is a great place filled with employees who care.
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Recommended
Feb 29, 2024
Handy engineer
A very helpful and knowledgeable employee
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Recommended
Feb 28, 2024
The best service
She is been so helpful, friendly, nice to everyone
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Recommended
Feb 28, 2024
Great people
Adell speaks to me about much. From if I'm satisfied with everything to know about how's my day
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Feb 9, 2024
This store is fantastic
They have a great selection of cleaning supplies all at great prices
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Recommended
Jan 30, 2024
Great staff, friendly and helpful!!
Staff are fantastic, friendly and helpful.
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Recommended
Jan 22, 2024
GREAT STORE — GREAT TEAM!
I came in looking for a simple, silver polish and ended up receiving support on my veteran service application to ensure discounts on future purchases – the team went above and beyond to provide me with every opportunity to have a good shopping experience, and unlike many other stores around town, they are associates, greeted me upon entry and asked how they could help me rather than having to hunt down Help while meandering through multiple store isles. I appreciated my experience and will be continuing my business at this store!
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Recommended
Jan 22, 2024
Quick and easy
I was there to take my boyfriend to use his egift card he got for Christmas. He found a good deal on a screw driver set and a sturdy storage box for his tools. These items are the Dewalt brand. The lines were very long until a partner opened up his aisle, his name was Thomas and he scanned by E gift card on my phone, it was fast and easy with no hassle. Will be back to continue to use his left over amount he has on the gift card and great items to choose from.
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Recommended
Jan 19, 2024
Great people
Due to the nature of my work I have to go to hardware stores typically a few times a week and although I don’t prefer one hardware store over another I have found that the sunset valley Home Depot has become my go to store because I can get in and out quickly and I can almost always find someone to give me a quick direction to find what I need. Sometimes service makes all the difference.
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Recommended
Jan 18, 2024
Awesome store
Great customer service from yahir
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Recommended
Jan 7, 2024
Buying Washer and Dryer
We purchased a washer and dryer set. Gordon was extremely knowledgeable and helpful! He did a great job explaining everything, including product features, product utilization, and best practice when receiving the delivery. Above and beyond!
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Recommended
Jan 6, 2024
Best Home Depot in Austin
I've shopped at various Home Depots around Austin and this one is the best.
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Recommended
Dec 28, 2023
GEdryer
happy with store - not happy with GE. would recommend store 100%. Disappointed in GE product and replacment policy
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Recommended
Dec 27, 2023
Great employees
Love coming to this location because the employees here are more helpful and have better attitudes than other locations I’ve been to around town.
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Recommended
Dec 11, 2023
My favorite Home Depot Experience
Today was different; as I navigated the aisles exploring riveting tools and accessories, Kenya approached me with genuine enthusiasm, asking if I had any questions. Seizing the opportunity, I inquired about the sizes of rivets, and to my amazement, Kenya deftly used a box cutter to open the rivet case, explaining the options available. Her precise and lighthearted approach not only solved my problem but also made the experience enjoyable. I’m eager to return to this Home Depot, hoping to encounter Kenya again, or perhaps I’ll affectionately nickname her ‘Rosie the Riveter’ for her dedication and expertise. She embodies the transformative experience that has renewed my confidence in getting assistance at Home Depot.
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Recommended
Dec 3, 2023
Outstanding customer service
The past two times I’ve been to store #6570 in South Austin, I’ve had Sales associates that went out of their way to help me. Henry in Lighting and Jose in plumbing/electrical. They were both
incredibly knowledgeable and made me feel taken care of which resulted in a more pleasurable shopping experience. Home Depot is lucky to have both of them on the team, and the type of customer service they give should be rewarded.
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Recommended
Nov 19, 2023
customer svs
I had made a purhase and had it delivered to my house. When Home Depot arrived there were things missing so I had to go to the store and pick them up myself. Home Depot did offer to have them delivered the next day but I need them in the morning.
The Mgr kindly refunded me the delivery charge due to me having to go and pick the items up my self. He did it without hesitation or questions.
I was very pleased with the customer service HD provided.
by
Oct 29, 2023
I’ve been going here for years
I’m a professional painter and I’ve been going here for years for all my supplies. They are usually well stocked and the customer service has always been good. It’s definitely the busiest Home Depot in Austin so expect that, but otherwise they’re good.
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Recommended
Oct 25, 2023
Great customer service!
Tia , was absolutely wonderful, very helpful . Made our shopping experience awesome!
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Recommended
Oct 17, 2023
Steve in lighting can help light up your project
Steve in lighting is AMAZING! Took the time to educate me and see what was wrong and the fix that wouldn’t require me to have to redo the entire fixture. His professionalism, subject matter expert status were truly what I needed. Thank you Home Depot for Steve in lighting!
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Recommended
Oct 7, 2023
The staff are very friendly and helpful.
Happy experience each time I shop there.
by
Oct 4, 2023
Awesome employees at this location in Sunset Valley, Texas!
Linda listened and understood what I needed to do. Even though it was a unique problem, she got it right away and solved the puzzle for me as to how I was going to get this done. What a wonderful member of your team. I think she said she has been with Home Depot for 15 years! That says a LOT about Home Depot and speaks volumes about the caliber of team you’ve assembled at this store in Sunset Valley, Texas! Thank you!
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Recommended
Sep 13, 2023
Great Experience
I went in to find a Ryobi leaf blower that was online. It was offered for $99 with the charger. However, they did not have this offer in the store. Paul was so kind to talk to me about other options and listened to my concerns about the quality and price. He recommended a product that was $50 over my budget, but proceeded to offer me $20 off the product. He said it was a great deal for a quality leaf blower that will get the job done (heavy wet leaves). I tried out the product this morning and it works great!! Thanks to Paul for making my day. Thanks to Sheila (cashier) for your kindness.
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Recommended
Sep 8, 2023
Great Experience
The cashier Billie is a great asset to that store. Always very nice and friendly and helpful!!
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Recommended
Sep 6, 2023
Always a pleasure to visit!😀
Great, healthy plants!
Helpful staff!
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Recommended
Aug 12, 2023
Sunset Valley, TX 78745 Great Employees
Employees are great @ store # 6570 Sunset Valley, TX 78745