Reviews for Salinas #1843

Really good customer services, employees are very friendly and helpful store was very organize.

I'm very happy with the service we received last weekend,from an employee his name in my receipt is JJM4378,he help us to find a similar microwave when we couldn't found the one I was looking for,he even went to get it from us from a very high shelf at the same time he was very attentive with other customers waiting for him to help them .

Great Service

Wonderful services and products conditions

The associates are very helpful and the store is always stocked with the items i need.

Mike Cortes in the window and door section made my shopping experience a pleasure. He was very resourceful and went the extra mile to assure I knew about the product I was buying. He in my opinion sets the standard for the type of service Home Depot should be providing. Cortes has definitely earned my business.

Almost all of the employees I dealt with were nice and friendly. But that's were it stops. There are never any carts in the store, big or small ones. If you forget to get one on the way in from the parking lot you always have to go out and find one. You always have to check what you are getting. If the package looks like it has been open check it for all parts. If the item you want is out of stock check in the very back of the shelve or even on the floor between the shelves, that's where I found what I needed today. The only reason I shop at this Home Depot is because of its location. I have been to a lot of nice Home Depot's all over the U.S., just not this one.

Well stocked in the lumber department...found what we needed.

Store well stocked....store clean

Store clean and found what I needed.

This store sucks when it comes to customer service. The employees don't care about you, it's like they were working at the mall or something. It's that generation of young people who don't give a rat's about you. They just want to wander around and pretend they're busy, just to not help you. It's not like the small hardware stores of the past where they greet you when you walk in and help you find what you need. These guys are just too big for their britches.

Andrea was excellent, I waited in line for 20 mins and she still gave me the best service. My husband and I did not appreciate that she was on her own at the returns line with a line out the door.

I like shopping in a store that is clean & people smile, A smile goes a long way.

Always a great place to shop. If you need help all you need do is ask.

Email me directly and I will explain exactly what I have not been able to enter into this space due to supposedly invalid/inappropriate language? Really? Ridiculous.

Mark in kitchen design was very helpful

No treated 2x4's told by one clerk that they would bring some from out back. 15 minutes later told by another clerk that they were out of stock. Bought 26) 2x4x96's. They didn't have enough down at the customer level to complete my order. I had to wait over 15 minutes for help. But they didn't even use a forklift to bring them down form up above, they just got a set of stairs. Also had to wait over 30 minutes to get floor sheeting cut. The sale person in the door/window area and the check out lady were very nice. But had to wait for over 15 minutes at the checkout for a manager to come and approve my discount.

Excellent.

Although at times the staffing is low, you can usually find someone to assist you. The neat thing about this store is, except for the very new employees, everyone seems to be able to get you to what you need using the computer devices they carry. They also call for someone that is assigned to the area you need items from. Most will wait with you to ensure that someone comes to help you.

Inconsistent,unprofessional and rude management!!!

I was a Manager of Customer Services for 35 years with the Federal Government and I want to make sure the service to customers are up to par because the customers perception how good of an outfit/place of business, starts with our sales people. Unfortunately, there are sales personnel who are not as friendly or walking in twos chattering, walking past customers without offering assistance. On this particular visit, I was asked to apply for a credit card. This is a first. So I obliged. I was approved. Thank you! NOTE: I was wondering if every cashier is trained to ask every customer to apply?

This is the third time that I go to the paint apartment. In the guy that runs the paint department he don't know Spanish and all I have been translating for ham in for another people I think that you guys need to someone there somebody they speak English Spanish well. That's that's my own words hopefully you guys don't take it the wrong way I'm just being real definitely I had like Home Depot and I definitely will go back to buy products

Looked at grills,ordered a stok grill that day. Looked at plants, found what i wanted. A box planter for my new herb garden.Looked for stove air fan cover, found but not rite one.

Brenda gave me very bad customer service she had an attitude and was snotty to me I don't appreciate her attitude I try to find a manager to complain I said that she was in customer service and she was very mean spirited gave me dirty looks and was being mean to me

Sometimes out of stock especially hardware. Hinges , brackets, plumbing supplies. Sometimes the products are mixed up and it seems it stays that way from one visit to the next . Cashiers are generally friendly and nice. There are some nice loaders working there , ready and willing to help. Finding help in the isles can be problematic.

I came into the store for soil and I wasn't sure where to start, since I'm new at this gardening thing (New Years resolution). I sought help from a kind employee, Leslie M, and she helped me find awesome, organic, soil that was at such a good price! I was very happy with my visit!

Thank you Jackie in garden with great customer service also speaks spanish to help other customers shopping

Ms. Patty I would like thank you so very much, for each time I shop your always there to help not just me its all customers shopping at the homedepot. You always have a smile and positive attitude cold or hot in the garden area working the cashier. Thank you Ms. Patty

IT WAS A GREAT EXPERIENCE FROM A EMPLOYEE AT GARDEN SHE WENT ABOVE AND BEYOND.

We just had Andrea ring us up and she gave us the best service yet. Asked about our trip here and if we found everything okay.