#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(909)882-3423

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1055 W 21st St

San Bernardino, CA 92405

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Customer Store Reviews

  • 4.4 out of 340 reviews
86%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (340)
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Showing 1-30 of 340 reviews
Knowledge associates
Thank you Jessica, I appreciate your great attitude and knowledge about the pro account.
by
    • Recommended
    I love Home Depot
    Overall someone is always there to greet you. Someone is always there to help you, answers questions, even take you round and show you where everything you need is.
    by
    • DIY
    • Recommended
    Excellent service with great team members
    Staff very friendly, helpful, always offering assistance when passing by.
    by
      • Recommended
      best pro desk
      Mari and Ted are awesome at the pro desk. They need to clone these two workers and put them in every store. Will continue to shop at San Bernardino store...
      by
        • Recommended
        I almost always find what I need or find the materials to make it work
        Many of the associates have construction or design experience. Many times i tap into their expertise, if not for guidance, just verification. Over the years,about 15, I have come to know most of them, and them, me. All but once has been a most pleasant experience and Tim (TMM335) corrected that problem. So it's all good!
        by
          • Recommended
          5star
          The workers know the name of tools and are very helpful and bilingual
          by
            • Recommended
            Very satisfied
            You feel very comfortable in the store,helpful and friendly store associates. For the most part all orders were on time and complete. I would rate the store a Ten. It is important to have a good Home Depot in our community.
            by
            • Pro
            • Recommended
            Appliances
            Excellent service in this department. I purshased a dishwasher and a microwave. The gentleman was knowledgeable and very patient. May be purchasing a stove today
            by
              • Recommended
              Pro desk
              They are just great!always with a smile and very helpful
              by
                • Recommended
                Customer Service
                I would like to thank Doug for giving such great customer service and going above and beyond to help me fix a tool I needed for work and making my experience better after 20 minutes of bad service. I appreciate you thank you!
                by
                  • Recommended
                  Contractors
                  Great Juan Mari erica associate. I come everyday and everyone's awesome
                  by
                    • Recommended
                    Great stuff
                    Love how everything is organized and go right to it
                    by
                      • Recommended
                      everything I needed
                      everything I needed was there everyone was helpful
                      by
                      • DIY
                      • Recommended
                      Great people who help tremendously
                      I always need help and advice, the staff is always knowledgeable.
                      by
                      • DIY
                      • Recommended
                      able to get everything at one trip
                      store person was very helpful to me in my purchase of power tools . their were many and he explained all to me so I could make a choice.
                      by
                      • Pro
                      • Recommended
                      Customer service
                      My husband is applying for a credit in home depot but the costumer service is not very friendly or not helpful in assisting us.
                      by
                        • Recommended
                        Time well spent shopping at Home Depot.
                        Store was very clean and signs made it easier to shop. Spent longer time in the store as I was thinking of all the home projects I could do.
                        by
                        • DIY
                        • Recommended
                        Customer service
                        Although I like to find things myself it is very nice to have friendly associates available for questions I might have. If I don't know how to use a product the associates have always been knowledgable and helpful. I try to do projects myself so it is greatly appreciated when I know where to go for products and help. Thank you!
                        by
                          • Recommended
                          Quick trip in and out
                          I had a list of items I needed to buy and with the help of two employees, I was in and out in no time. The self check features helped in that process. Even though I had a Home Depot gift card, the checkout was easy.
                          by
                            • Recommended
                            EXCEPTIONAL STORE EXPERIENCE
                            THANK YOU PRO DESK! THANK YOU KITCHEN AND BATH DESIGN! I LOVE THE ABILITY TO HAVE A ONE STOP SHOPPING EXPERIENCE FOR THE MAJORITY OF MY BUILDING NEEDS.
                            by
                            • Pro
                            • Recommended
                            Robert's continual reliance on Home Depot 0683
                            Home Depot store 0683 may be small compared to it's surrounding sister stores, but I truly consider this store my home store. This is based off the local hardware store feel to it. Close knit and easy to navigate through the asiles to find what I need. I must also recognize the store associates who always are friendly and knowledgable of store products. I could go to the larger stores in the area, however, once I'm treated nice and as a valued customer such as team 0683, I remain steadfast to shop here. Thanks Home Depot crew 0683.
                            by
                            • DIY
                            • Recommended
                            Excellent Service
                            Wow. The people are great and they are very hospitable. Merry Christmas!
                            by
                              • Recommended
                              I was shopping for a present and I received such excellent customer care.... Rich in hardware couldn't have been more helpful and professional !
                              I was so happy with the care that the store associate took to help me select the perfect gift for my son !! Everyone I talked to was very friendly and helpful !! I had fun going to HOME DEPOT and I can't wait to go back !!!!
                              by
                                • Recommended
                                homedepot
                                Homedepot is my favorite store for all my house repairs .
                                by
                                  • Recommended
                                  Very satisfied
                                  Very good store very helpful. Cashier was very helpful .
                                  by
                                    • Recommended
                                    Two enjoyable visits
                                    I visited the store twice today. The original visit was to buy a plumbing part for my husband. In the multitude of the different types of the same parts that all worked the same, I left, but not before buying a beautiful poinsettia. On my return visit a few minutes later, I had the used part in hand and had no problem in making the right choice. It was an enjoyable experience each time I went as everyone at the store was in the Christmas spirit. Three passing employees actually made the correct greeting of wishing me a "Merry Christmas". For that, I am grateful that the kindness of that greeting came through.
                                    by
                                      • Recommended
                                      Absolutely a Warming Experience at the San Bernardino Home Depot
                                      the home depot employers that I had the pleasure of meeting the night I went there my not so good day ..Better. very courteous and thoughtful of my needs....Really Great Service and consideration from Virgie and Tony....Thank you.. I will be returning soon ... God Bless all of you and Merry Christmas My Two Cents
                                      by
                                      • Pro
                                      • Recommended
                                      Nice fast
                                      Overall great experience with the store employees. Extremely helpful and polite.
                                      by
                                        • Recommended
                                        Help In Electrical
                                        I had an electrical problem that I needed to solve. I had an plan in my mind on how to do it, but when I talked to Cesar in electrical, he told me how to do it in a much easier way that probably took only a quarter of the time it would have taken me. Not only did he tell me how to do it, he took me to the parts I needed and showed me what I needed to do with each of those parts to fix my problem. Thanks Cesar!
                                        by
                                          • Recommended
                                          Completely satisfied
                                          Every time I go to this store, I'm in and out because they are so well organized.
                                          by
                                          • Recommended
                                          Showing 1-30 of 340 reviews

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