Reviews for San Ramon #6604

The San Ramon store window department was a joy to work with. We had Red to assist us and he bent over backward to get us what we wanted and even was able to rush the order a little which really helped our project. He also was able to correct a shipping error to our satisfaction. Our experience was great and we will be back to order more windows.

I am going there for regularly. It is a good, organized store!

With employees like Julie at the Pro desk, contractors / workers feel welcomed with her big smile. I am amazed at how she knows so many names. This is like the old days at lumber yards where everyone knew everyone else.

Just wanted to say Josh at pro checkout, if you see this note, know that I have never had a checkout so thorough and fast as when you helped me yesterday. May thanks!

I'm so glad you are across the freeway from my house. Being a widow and 70 years old I shop Home Depot quite frequently and associates are very friendly and always asking to help. I recently bought the LG washer and gas dryer with you and the associate was also very knowledgeable as were the delivery and installers. I'm in need of new carpets also but at my age one project at a time!!

Good size store that has more options than most. Huge parking lot and easy to get to. Also a clean and organized store that seems to always have stuff I need in stock. Customer service is really good employees show they have knowledge in there areas of expertise and all with a smile on there face. I would recommend to come to the this store.

They have everything one could need including a crew of very helpful staff.

very happy with this home depot

Found everything I needed and was asked if I needed assistance multiple times during my shopping. The store is clean and Josh at the front is always greeting me and is quick and efficient so I can get back to my projects.

Bob Gardner from appliance dept. was really helpful, friendly and with experience and knowledge bout the product. I feel like talking to a friend and received all the needed information. Very good service!

I shop there at least once a week for product

The San Ramon Home Depot merchandise is more organized and staff is more competent

Today I hit the jackpot at The Home Depot. I came in look for outdoor wall lighting and some electrical parts. Selection was a bit challenged as I was looking for two sensor lighting and four regular lighting but all six have to be the same style/color. GREGG came to the rescue! GREGG was knowledgable, skilled and customer service oriented. I had a list of questions prepared for this project. GREGG was able to explained the pros & cons in detail. I was able to complete my purchase today because of his product knowledge and customer service. THANK YOU, GREGG! I wish more Home Depot associates could be like you - knowledgable, understand what customer service is about "above & beyond".

The San Ramon store is easy to get to from multiple entrances. It is away from extremely busy streets. Parking is plentiful. The wide variety of items makes periodic browsing around kind of interesting.

Excellent service with a knowledgeable and professional team. Bob Gardner, Appliance Specialist, is OUTSTANDING.

Good store, seems to always be busier than the others on the area. Great selection of succulents, and plants in general. Friendly staff, Daniel at the check out was full of energy and super nice. Store could be kept a little cleaner in that there’s a lot of misplaced merch here and there. Good store though.

I would just like to say that I am your average weekend diyre and that the San Ramon store is always a pleasant experience I do occasionally go to the Hayward store but I do like going to the San Ramon store more often because I have to say that the associates are a little friendlier and that I can usually find somebody quicker to help me if I need assistance I'm not trying to take away the service I get at the Hayward store because I don't go there that often I just like the San Ramon store much better if I had to grade the stores it would be San Ramon A+ Hayward an A but all in all I have been using and going to Home Depot for all my DIY needs and will continue to do so

I love shopping at the San Ramon Home Depot. There are so many ideas and helpful personnel each time I visit the store.

The San Ramon store is one of the friendliest home improvement stores that I have visited. The staff was so willing to help me find an item and also to assist me in checking out. I would recommend this particular store to all my friends.

If you visit the San Ramon Store and you need help. Go to Customer Service Area and ask them for help. Or go Shopping at the Livermore Home Depot. They have great people through out the store to help you.

This store like many others, need to train employee for the job they are intended to do and equipment they are using in the store, like the wood cutting equipment and the wood s they are cutting with. Some wood panels need a fine saw, otherwise get a wood splits on edges, .....!

A great place to spend 2-4 hours...lots of entertainment.

I generally find the employees exceptionaly friendly and helpful

Store was clean and organized ..... the cashier Michaela was very helpful and friendly....

We found the all the products we were looking for to complete my Eagle Project, we received help whenever we needed it and everyone was very friendly and helpful.

Have been going to the San Ramon, CA Home Depot for over 20 years. Have never been disappointed in the products I purchased which include small and large tools, paint, appliances small and large, roofing materials, window coverings, lawn and garden products and home flooring. Sales personnel are always friendly and rather than tell you what aisle to look in for a particular item will often take you to the item.

Gregg in low voltage landscape lighting did an outstanding job of helping me select lights to meet my needs. Explained the different options. I probably could not have don it without this help. That type of employee makes you willing to come back to this Home Depot to shop again.

Beth, in the San Ramon Store, was extremely helpful and assisted me in picking out a Christmas tree. She was knowledgeable, professional and very courteous. Her demeanor was pleasant and sincere. Please ensure that her manager gets a copy of this note.

Went to buy a Christmas tree at 645pm. They said they were closing and literally turned off some of the lighting on the lot while we were shopping. Hard to see trees with minimum light. When we asked for help simply putting it in the car it was an ordeal. We have bought our tree at Home Depot for years with great friendly service. What a disappointment. Will go elsewhere next year.

They always are ready to help you with questions and suggestions. They show you how to use the products and they will stick with you until your needs are answered. The cashiers are also wonderful to customers. I am there so much that they always wave and acknowledge me unless they are new.