#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(803)419-6102
Tool & Truck Rental(803)419-6110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
285 Forum Drive
Columbia, SC 29229
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Customer Store Reviews

  • 4.7 out of 613 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (613)
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Showing 1-30 of 613 reviews
The Best Home Depot Ever
The people who helped me get my desk remodel went above and beyond each time I visited this location. Israel, Tammy, Kelvin, Eboney, Kay and Phyliss made my entire experience one that I will never forget. Recently moving to SC this location was the perfect distant from my home and one that I will visit every time I need somethings. The customer service and the warm welcomed was needed and I wanted to make sur this corporation knew about them. Debbie is great as well
by
    • Recommended
    Great associates. Israel in the PRO shop was very helpful ordering a Tuff Shed and A Ryobi EV lawnmower.
    All my purchases have been great.
    by
      • Recommended
      RYOBI QUEEN
      I just the RYOBI line of products and visits this store often to see if they are on sale or some items has been marked down. The sales person informs me when special sales events usually happen for RYOBI products. I'm a Sucker for what I consider as a good deal! The associates a very helpful and knowledgeable. The always check stock if something isn't on the shelf (sometimes it's an online ONLY item). They then offer to assist in making the online purchase.
      by
        • Recommended
        Jasmine the Cashier
        Whenever I go to HD, I can always count on Jasmine to give a friendly hello. She never stands around while people checkout. She gets involved, communicates and, not just communicates but talks with you. These days many employees don't go out of their way to make customers feel good. She does.
        by
          • Recommended
          Flooring
          This store is awesome. Everyone was so pleasant and helpful. Will diffently go back to this store.
          by
            • Recommended
            customer service
            Charmaine checked us out and was very professional, kind, pleasant and personable. Great employee.
            by
              • Recommended
              Home Depot Experience
              I had a water leak damage in my house and the store employees quickly took me to the correct department to obtain the tools I would need and after returning home I was able to quickly turn off the water.
              by
                • Recommended
                Michelle
                Thank you Michelle, Keith and Nareka for helping us have a great experience! Your professional and friendliness was greatly appreciated!
                by
                  • Recommended
                  Great customer service
                  Michelle Marks, Keith Nichols and Nareka provided excellent customer service. They were very pleasant and friendly. I will definitely make this store my first stop with any home improvement purchase.
                  by
                    • Recommended
                    Great Staff and Service
                    The Sandhills Home Depot is one of the best stores around period. The staff is always friendly and helpful and their customer service is the best.
                    by
                      • Recommended
                      Sandhill location has always been friendly, neat and clean
                      I bought a specialty screw to replace one on some furniture I was fixing.
                      by
                        • Recommended
                        Greate Customer Services
                        Nice to have people who work toward solutions for their customers. High five to Phyliss and Anna for being a great team.
                        by
                          • Recommended
                          Great Customer Service
                          Employees are aviable to ask for help! and very polite
                          by
                            • Recommended
                            Florring Expert
                            Zohe is the flooring expert.
                            by
                              • Recommended
                              What customer service
                              Ask for pricing check, without checking, that is online pricing due to seeing it on my phone. Had to argue to get a price check on the 2 wzye battery camera for $99 instead of the 149 listed. Same issue from earlier for the floodloght wyze camera i bought. Had to drive to two notch to get the floodlight for the special cause customer service dont want to work
                              by
                                Excellent customer service
                                Wow - what a pleasure it was to shop in this store!
                                by
                                  • Recommended
                                  Staff are very friendly and very knowledgeable in the various departments.
                                  I was looking for some bathroom fixtures, I asked a sales which aisle I could find what I was looking for. He later came up to me.in the store and said he had other similar fittings he had found, I had found what I was looking for and thanked him for his help.
                                  by
                                    • Recommended
                                    Have what you need
                                    They normally have what I need and they are always so friendly
                                    by
                                      • Recommended
                                      Over the Top Customer Service
                                      Employee "Iman" kindly assisted me at service desk and was very detailed and friendly.
                                      by
                                        • Recommended
                                        Excellent Customer Service
                                        Great help from staff in the paint department and just within the store. I would also especially like to recognize Kay who was on the register.
                                        by
                                          • Recommended
                                          Great Customer Service
                                          Alway able to get the items I am looking for.
                                          by
                                            • Recommended
                                            People give customer service, not machines!
                                            It's a big store, with a lot of stuff, but, with friendly and helpful floor staff who seem to know where everything is, the shopping experience is a pleasure. Until, of course, you go to leave and there are several self-check out stations and only one cashier on duty in the Pro section. Charmaine was AMAZING and clearly understands customer service is a people thing, not a machine thing.
                                            by
                                              • Recommended
                                              Excellent Location
                                              This location is clean and orderly for an easy shopping experience!
                                              by
                                                • Recommended
                                                Excellent customer service
                                                First time in Columbia and in this store, it didn't disappoint. The employees were nice, welcoming and friendly. Very helpful and provided great customer service.
                                                by
                                                  • Recommended
                                                  Best improvement store around!
                                                  Went to store looking fore 4 items ,store employees directed me right to all four ,helped me with loading on cart and in vehicle . Love my local Home Depot!
                                                  by
                                                    • Recommended
                                                    Excellent Customer Service
                                                    I received the best greeting from Charmaine as soon as I walked into the store. It was extremely hot outside and she was working in the garden center. I wasn’t in a great mood upon entering but Charmaine’s greeting made me feel better and she knew exactly where the item I needed was located. Excellent job Charmaine!!!
                                                    by
                                                      • Recommended
                                                      Great customer service when needed.
                                                      I had problems with display item prices, but it was correct without any problem. Thanks Alisha and Natalie great job...
                                                      by
                                                        • Recommended
                                                        Friendly knowledgeable employees
                                                        Christie was fantastic!
                                                        by
                                                          • Recommended
                                                          Great Store and Service
                                                          Wondeful service and shopping experience...
                                                          by
                                                            • Recommended
                                                            Usually reliable.
                                                            Always buy my "Home Defense" at this location, and can usually find a sales associate to help me find stuff. . .unlike so many stores these days that are cutting back on personnel.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 613 reviews

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