#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(803)419-6102

Rental Center

(803)419-6110

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

285 Forum Drive

Columbia, SC 29229

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 664 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (664)
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Showing 1-30 of 664 reviews
I asked before leaving was the order correct and it was not. They said it was correct.
I asked before leaving was the order correct and it was not. They said it was correct.
by
    EXCELLENT PLACE TO SHOP
    My wife and I often visit this store and are pleased with the attention and customer service employees.
    by
      • Recommended
      Home owner
      Very polite and helpful thank you
      by
        • Recommended
        The way a store should operate!
        Clean & Neatly organized stock. Friendly & helpful staff
        by
          Great store
          Always a good experience at the Sandhills location.
          by
            • Recommended
            Sandhills Home Depot is world class
            Friendly and helpful staff. Well stocked store that is kept neat and clean. There’s a lady at the paint counter that is superb in every way. I prefer this Home Depot store over all others.
            by
              • Recommended
              Great service
              Went in knowing what I wanted. The young lady in the appliance department was spot on and very friendly. I ordered my washer and dryer with no glitches and it was delivered and installed on the day promised.
              by
                • Recommended
                Natalie is an exemplary associate!
                We encountered an issue with a product we purchased last year and Natalie made sure that a resolution was identified posthaste. Her diligence and attention to details were exemplary. We were able to purchase a replacement and now awaiting for delivery🥰. Natalie is the reason I keep coming back!!!
                by
                  Great Service
                  Experience was great and Kay, was a tremendous help!
                  by
                    • Recommended
                    Bring the kids
                    This location is always friendly and well staffed, items are generally easy to find. The store has the free Kids kits every month, they are great at teaching the younger kids how to hammer and work a screwdriver my only better if is that a small subset of the kids carts and some trollies need parts fixed/replaced. They usually have enough working carts though so I didn't deduct a star.
                    by
                      • Recommended
                      No workers in sight to help
                      I had to hunt for someone to help me!
                      by
                        Not going back
                        DO NOT take Apple pay, must insert the card. Will not return because of this, in addition to uninterested employees.
                        by
                          Outstanding Customer service
                          Outstanding and professionals services provided to all customers.
                          by
                            • Recommended
                            Washer/Dryer Purchase
                            The assistance that I received in the purchase of a washer/dryer set from sales specialist,Nan was extremely helpful. Her product knowledge invaluable has she h informed me of the dryer duct hose change to meet new safety standards, reviewed specs, and recommended an alternative with the periscope dryer duct to ensure a smooth installation & fit of the washer/dryer in my laundry closet.
                            by
                              • Recommended
                              Outstanding Store
                              I receive outstanding customer service every time that I enter this store. The employees are very friendly and helpful
                              by
                                Amazing employees
                                Every time I visit this Home Depot, the employees all have a great attitude and are extremely helpful! I recommend asking for Phyllis or Nareka if you need any help at all! Both ladies will ensure your trip is as easy as possible!
                                by
                                  • Recommended
                                  Pleasant Experiences
                                  This particular Home Depot is full of quality employees and supervisors that aid customers with their purchases.
                                  by
                                    • Recommended
                                    Great customer service
                                    The cashier named Charmaine told me a joke as I was having a bad day and she really brightened it up
                                    by
                                      • Recommended
                                      Great associates. Israel in the PRO shop was very helpful ordering a Tuff Shed and A Ryobi EV lawnmower.
                                      All my purchases have been great.
                                      by
                                        • Recommended
                                        RYOBI QUEEN
                                        I just the RYOBI line of products and visits this store often to see if they are on sale or some items has been marked down. The sales person informs me when special sales events usually happen for RYOBI products. I'm a Sucker for what I consider as a good deal! The associates a very helpful and knowledgeable. The always check stock if something isn't on the shelf (sometimes it's an online ONLY item). They then offer to assist in making the online purchase.
                                        by
                                          • Recommended
                                          Jasmine the Cashier
                                          Whenever I go to HD, I can always count on Jasmine to give a friendly hello. She never stands around while people checkout. She gets involved, communicates and, not just communicates but talks with you. These days many employees don't go out of their way to make customers feel good. She does.
                                          by
                                            • Recommended
                                            Flooring
                                            This store is awesome. Everyone was so pleasant and helpful. Will diffently go back to this store.
                                            by
                                              • Recommended
                                              customer service
                                              Charmaine checked us out and was very professional, kind, pleasant and personable. Great employee.
                                              by
                                                • Recommended
                                                Home Depot Experience
                                                I had a water leak damage in my house and the store employees quickly took me to the correct department to obtain the tools I would need and after returning home I was able to quickly turn off the water.
                                                by
                                                  • Recommended
                                                  Michelle
                                                  Thank you Michelle, Keith and Nareka for helping us have a great experience! Your professional and friendliness was greatly appreciated!
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    Michelle Marks, Keith Nichols and Nareka provided excellent customer service. They were very pleasant and friendly. I will definitely make this store my first stop with any home improvement purchase.
                                                    by
                                                      • Recommended
                                                      Great Staff and Service
                                                      The Sandhills Home Depot is one of the best stores around period. The staff is always friendly and helpful and their customer service is the best.
                                                      by
                                                        • Recommended
                                                        Sandhill location has always been friendly, neat and clean
                                                        I bought a specialty screw to replace one on some furniture I was fixing.
                                                        by
                                                          • Recommended
                                                          Greate Customer Services
                                                          Nice to have people who work toward solutions for their customers. High five to Phyliss and Anna for being a great team.
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            Employees are aviable to ask for help! and very polite
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 664 reviews

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