#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)908-3562

Tool & Truck Rental

(865)908-3568

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

128 Allensville Road

Sevierville, TN 37876

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 358 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (358)
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Showing 1-30 of 358 reviews
Very helpful employees
All my questions were answered professionally. Bought laminate flooring.
by
  • Verified Purchase
  • Recommended
Customer Service
I had trouble finding the quarter round needed for my flooring project. The salesperson went out of her way to help me. Very pleased with the service I received.
by
  • Verified Purchase
  • DIY
  • Recommended
I Love Shopping at Home Depot in Sevierville, TN
Hands Down the BEST hardware store to shop at whatever your needs may be. They always have the best stock. The store is organized. The employees are helpful and go out of their way to make sure you find what you need. If they don't have it they can get it and usually do that in the same day. I have never been disappointed yet! Home Depot Rocks !
by
  • Verified Purchase
  • Pro
  • Recommended
Friendly and helpfull
Every time we have shopped at this location they've always been very considerate and helpful and will continue shopping here!!!!
by
    • Recommended
    Customer service
    We had a great experience in this store. It seemed understaffed but had a great experience with an employee named junior.
    by
      • Recommended
      Buying Experience
      The associates was helpful in providing me with good information about there products and warranty, to help me decide on my purchase. Thanks
      by
        • Recommended
        I love coming to this store and I hate shopping, but the staff is absolutely great and the store very organized.
        This store is very clean, organized and the aisles are kept wide with no crazy debris to hamper my cart. The staff is very knowledgeable and If one of them doesn't know the answer to my question, he/she will find someone who does. I appreciate it that they don't try to "wing it" , but instead making sure I either find the item I need or provide the expert information I need for my project. At this Home Depot, I have never had any staff member be anything but courteous and helpful.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Very friendly
        Everyone seemed to be really enjoying working for Home Depot
        by
        • Verified Purchase
        • DIY
        • Recommended
        Paint matched up perfectly.
        We were very happy with the help we received. The sales person was very quick to match up our paint perfectly and send us on our way.
        by
        • Verified Purchase
        • Recommended
        Very good store experience
        Easy product availability, very good customer service, associates friendly and helpful.
        by
        • Verified Purchase
        • Pro
        • Recommended
        Pleasant Store Associate
        Your associate Marjorie, in Window Treatment was an extremely helpful and pleasant associate. We bought several custom bllnds that had to be ordered and some blinds in stock We appreciate her patience and knowledge in this department. We are not accustomed to having such wonderful assistance anywhere else we have been. We will definitely use the Home Depot in Sevierville for any purchases that can be made there. You are extremely lucky to have such a caring person working for you.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Excellent customer service
        Everyone is so nice in the store and always answers questions and know were items are.
        by
        • Verified Purchase
        • DIY
        • Recommended
        love home depot
        love shopping at home depot employees are helpful and seem eager to help you,awesome people I go to home depot about once a week always great shopping experience you guys rocks!!!!!!!!!!!
        by
        • Verified Purchase
        • Recommended
        The Better Place to Shop
        Its nice to be greeted each time you enter the store and there is always someone there when you need help.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Best customer service!
        I am relocating to the area and needed to set up a "will call" for a contractor to pick up some items. The professional courtesy and overall service was outstanding. The whole process took less than ten minutes. Easy transaction!
        by
        • Verified Purchase
        • DIY
        • Recommended
        great store
        store is always clean and neat. Great location and easy in and out.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Cashier friendliness
        Jeannie Sue was very friendly as a cashier. She was very nice and helpful.
        by
        • Verified Purchase
        • DIY
        • Recommended
        convenient
        convenient and easy to get what you need, great employees
        by
        • Verified Purchase
        • Recommended
        A great place to shop
        The store has a good layout and is very clean. Some times its hard to find an associate. They are helpful and friendly. It would be nice if there was a paging system in the different areas. So you can push a button to say 'customer needs assistance in the electrical department. That way we don't have to walk around or go up to the front desk to ask for help.
        by
        • DIY
        • Recommended
        See you at Home Depot in the Future
        Nice people, clean store, good selection every time we shop
        by
        • Verified Purchase
        • DIY
        • Recommended
        GOTTA CHECK THIS PLACE OUT!
        THE STORE WAS VERY PLEASANT IN ATMOSPHERE. ASSOCIATES VERY HELPFUL AND FRIENDLY CASHIERS. VERY QUICK FOR TRANSACTIONS WITH INFORMATION AVAILABLE FOR CREDIT. WILL DEFINITELY MENTION TO FRIENDS AS A PLACE TO DO SHOPPING
        by
        • Pro
        • Recommended
        Newer Store and Friendly Staff
        I use this HD store a lot and it's one of the best in terms of the staff. Folks there are helpful and I always get a discount applied for being a Disabled Vet. The cashiers will always thank me for my service when they see my VA card.
        by
        • Verified Purchase
        • DIY
        • Recommended
        MOST HELPFUL ASSOCIATES
        This HD always has sufficient number of associates on the floor, and they are always looking to help a shopper like me who reads a lot of the labels before I make a buying decision. Invariably, while I'm reading, and associate will approach me and ask if I need assistance. Many times the associate can relate some personal/actual experience with the products.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Very friendly and courteous staff
        I have been coming to this store for almost 5 years now and I can honestly say I have never had an unpleasant experience. The staff have always been very friendly and helpful. As I walk through the store the associates I meet always ask me if I need help and are very courteous.
        by
        • DIY
        • Recommended
        washers not in stock
        everyone was very friendly and helpful ,store was very clean and organized found the washing machine very quickly look at them all then ask the sales person about it and he said it was out of stock , ask about another he said it was out to he said the only one he had was the amana for $338 the others would take a week to get , we needed one now so we took the amana not the one we wanted ,
        by
          • Recommended
          I love this store and go as often as I can.
          I find the store easy to navigate and the employees are very helpful.
          by
          • Pro
          • Recommended
          Great Store Experience
          We visited the garden department and had very helpful associates. Our cashier Sandra was very informative and helped us with all our needs. I would recommend this store to all my friends.
          by
            • Recommended
            WORST EXPERIENCE EVER AT A HOME DEPOT
            PURCHASED 40 BAGS OF MULCH AND REQUESTED ASSISTANCE TO GET THE MULCH AND LOAD IT ONTO OUR TRAILER. ONE HOUR LATER AFTER REPEATED CALLS BY THE CASHIER REQUESTING LOADING ASSISTANCE AN ASSOCIATE IN A WHEEL CHAIR SHOWED UP TO HELP. I DID NOT WISH TO HAVE HIM HURT HIMSELF FURTHER SO I, A 74 YEAR OLD PERSON, USED CARTS TO PICK UP THE MULCH, MOVE IT OUTSIDE THE STORE AND LOADED IT ON TO OUR TRAILER. CASHIER SAID THAT THE STORE WAS SHORT HANDED AND THAT THEY WERE TRYING TO HIRE ADDITIONAL STAFF.
            by
            • DIY
            Unusual and important kindness
            I asked a cashier to send me help with the lawn mowers. The young man, dark haired and tall, came to help. Before he got to my husband I explained that I needed extra help because my husband was 71 and quite confused about things he used to know a lot about. The young man was excellent. He had recently, he explained, attended a conference about the lawn mower and was able give us excellent information. He was patient. It was a blessing for me. I later called to see if the mower could be assembled and delivered. The woman I spoke with explained exactly what would happen. She was professional and helpful. This experience was unusual because I felt as though I was not alone and overwhelmed. And I am thankful and will return to buy the mower. God bless these people.
            by
            • DIY
            • Recommended
            Always shop at this location. Very helpful people at this store.
            Always very happy with every visit. I am doing a lot of home repair, and I always find some one to answer my questions.
            by
            • Pro
            • Recommended
            Showing 1-30 of 358 reviews

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