#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(631)395-7712

Rental Center

(631)395-7718

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

399 William Floyd Pkwy

Shirley, NY 11967

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 422 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (422)
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Showing 1-30 of 422 reviews
Convinient
Friendly staff and convinient
by
    • Recommended
    Wonderful floor staff
    Shirley NY location: Wed 7/20/2022 1st Stephon had such a lovely smile on his face. Very approachable. 2nd Sean helped me find the piece of wood I needed for a very odd project. 3rd AL custom cut the board to what I needed. I felt like I won the lottery I was taken care of so well.
    by
      • Recommended
      Great store
      Amazing employees!!!
      by
        • Recommended
        Shirley Home Depot
        The sales person, Mary, was extremely knowledgeable and helpful! Great service.
        by
          • Recommended
          great
          This customer chose to rate the product and not provide text.
          by
            • Recommended
            Exceptional service
            50 bags of mulch were hand-loaded in my truck by associate LIZ.... Amazing!
            by
              • Recommended
              Love this store
              Everyone is always friendly and looking to help. When I go in the store and I am not sure what item I need for a project they are always able to help. Perfect store for customers who are not afraid to do things themselves, but may need more guidance then youtube.
              by
                Great help fixing a problem
                I recently bought a range- including delivery, a hookup, and haul away. There was a problem with the connection in my home. I needed new cord and an outlet in my home. I wasn’t able to have our range hauled away. HD was great about returning the cost of unneeded parts and service. Very happy about this. The range is in now- looks great too!
                by
                  • Recommended
                  Got what I needed. In and out in less than 10 minutes
                  A happy moment when you go somewhere for something and they have it and nothing is wrong with it. SCORE
                  by
                    • Recommended
                    Trending
                    Social media clicks and likes are not necessarily popular opinion.
                    by
                      Show store
                      Been shopping at the location for quite some time.. also have been to other locations and this by far is the best of the crop.. thank you for serving the community.. especially during this trying time
                      by
                        • Recommended
                        EXCELLENT CUSTOMER EXPERIENCE
                        WENT TO THE BELLPORT HOME DEPOT AND THE CUSTOMER SERVICE WAS LIKE IF I WAS BURDEN. SO I LEFT AND WENT TO THE WILLIAM FLOYD HOME DEPOT AND IT WAS LIKE I WAS ONE OF THE FAMILY. I ASKED FOR ASSISTANCE AND THEY TOOK GET THE WHERE THE PRODUCT WAS LOCATED. IF THEY DID NOT KNOW WHERE OR A DIFFERENT DEPARTMENT, THE CUSTOMER SERVICE REP ASKED A CO-WORKER AND I WAS ESCORTED TO THE ISLE OF SAID PRODUCT THAT I NEEDED FOR MY SMALL PROJECT. GREAT JOB AND THANK YOU
                        by
                          • Recommended
                          Best Home Depot Employees Ever!
                          I often go to Coram and Selden Home Depot stores and it's virtually impossible to find someone to help you. Steve and Rebecca at the Shirley store were AMAZING. Customer service should always be this fabulous!
                          by
                            • Recommended
                            Shirley Home Depot
                            Purchased electrical covers
                            by
                              • Recommended
                              The Shirley NY Home Depot is the BEST!
                              Who knew that in addition to renting tools, trucks and so many other items you could ask for help cutting a pipe! Thank you Rich from the tool rental center for helping me today. I have always found the employees at the Shirley store helpful and knowledgeable. I truly appreciate how they go out of their way to help. Thank you for being so kind.
                              by
                                • Recommended
                                Perfect day
                                I step in Shirley Home Depot, every assistant was kind and offer help with their products. By the cashier assistance help me with payment. So it was good experience.
                                by
                                  • Recommended
                                  Incredible attention and furniture!
                                  I come at the stores like 4 times at week, and I just go for one thing and I bring more then I expect. I'm happy go to home depot because is the best place that make me happy and I loved.
                                  by
                                    Employee: Kim Scully
                                    Kim went above and beyond to help us find the appliances that were best for us. She was able to fix a couple of errors that had happened to us from previous experiences. She spent so much time and made us feel comfortable and secure with our purchase! We will definitely be back and looking for her because of her commitment and dedication!
                                    by
                                      • Recommended
                                      The employees were no help to me at all I wasted over an hour of my time
                                      The employees were no help to me at all I wasted over an hour of my time
                                      by
                                      • Verified Purchase
                                      Staff very pleasant and helpful. Store and rest rooms very clean. Found everything I was looking ...
                                      Staff very pleasant and helpful. Store and rest rooms very clean. Found everything I was looking for.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Great store. Plenty of stock good prices
                                      Great store. Plenty of stock good prices
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Muffin Zmuda is an amazing manager, she is very helpful, knowledgeable and friendly. It would be...
                                      Muffin Zmuda is an amazing manager, she is very helpful, knowledgeable and friendly. It would be nice if other home depot's could have at least a Manager as efficient as she is.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      This store is very clean and well organized. And, the customer service staff is very friendly and...
                                      This store is very clean and well organized. And, the customer service staff is very friendly and helpful.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Will Home Depot management please get rid of the massive displays in the middle of the main isle!...
                                      Will Home Depot management please get rid of the massive displays in the middle of the main isle! You can barley walk through.
                                      by
                                      • Verified Purchase
                                      I find the store associates to be very friendly, been shopping at this location for years.
                                      I find the store associates to be very friendly, been shopping at this location for years.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Always helpful and friendly. Nothing but a good experience every time I go there.
                                      Always helpful and friendly. Nothing but a good experience every time I go there.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I warn customers to check the contents of closed box purchases. I found an old mailbox instead of...
                                      I warn customers to check the contents of closed box purchases. I found an old mailbox instead of what I thought I was getting...
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The Home Depot staff was sincerely friendly and helpful. I was impressed that they offered assis...
                                      The Home Depot staff was sincerely friendly and helpful. I was impressed that they offered assistance and randomly said "hello" throughout the store. It made for a positive experience while shopping.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      This Homedepot usually has great customer service but today it was absolutely horrible. We had to...
                                      This Homedepot usually has great customer service but today it was absolutely horrible. We had to wait 25 mins for an associate to come outside and unlock a grill and the store wasnt even really busy. Hopefully it was just a one time fail
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I have been shopping at this location for years I find the store associates to be very friendly. ...
                                      I have been shopping at this location for years I find the store associates to be very friendly. when I need any help there is always an associate willing to give me a hand.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 422 reviews

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